This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Escape stalled (for the 3rd time)while going on a slight hill, approximately 35 mph. Lost power steering and brakes. Informed dealer and manufacturer. Dropping off to dealer tomorrow for the 2nd time!!!.
Engine stalled while driving at 40 miles per hour. This is the second time. It first happened Jan. 31st. Dealer said they called Ford and all they had to do was reprogram the computer. We live in a large city and I am just afraid this will happen again in heavy traffic and I won't be able to get out of the way.
While driving the vehicle shut down without warning resultin in loss of steering and braking ability, the dealer has been contacted about this problem. Nlm
Vehicle stalled while driving at 40-45mph twice on 03/08/02. The engine indicator did not go on before the stall. The radio, heat, clock, etc. Stayed on during the stall. The steering became very tight and heavy. After wrestling the car to the side of the road, the car restarted after putting it in park. Dealer and manufacturer where notified.
- Philadelphia, PA, USA
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The engine stalled while coasting at approximately 38 miles, while going down a hill. The same problem happened the following day. I took the car to the dealer today and they reprogrammed the PCM.
2002 Ford Escape XLT, vehicle would not start, engine turned over but soounded like it was going to blow up. After several attempts it finally started. It does this 2 or 3 times a day. Dealer says no problem, it will fix itself. Vehicles engine smoked on two occasions, thought the car was on fire. Dealer says there is nothing wrong. Vehicle will surge on its own, even with the brake depressed, almost as if I had floored it. I cannot drive 20 mph, it surges forward! last incident I had with the vehicle, I lost complete use of the brakes, no hydraulics, no nothing. Pedal depressed right to the floor. Almost got into a head on collision, used E-brake to stop. Happened a second time later that day. Took car to dealership, nothing is wrong. Contacted Ford rep. And they will not do anything to help me. I do not feel safe driving this vehicle. I do not wish to keep the vehicle.
Engine cut out when traveling downhill at approx. 40 mph. Brakes & steering failed but was able to stop vehicle and restart with no subsequent problems.
While driving vehicle stalled at 30 mph. Power brakes and power steering completely shutdown. Please provide vehicle identification number, and any further information.
While driving down a steep hill vehicle stalled/ engine check light illuminated, and engine died. Driver had no steering or brakes. Felt this was very dangerous.
2002 Ford Escape XLT V6 automatic 4X4 with 2,235 miles fails to start (warm or cold engine) after approximately 20 minutes vehicle will start and run normally. Vehicle is at dealership and has refused to start numerous times, after waiting approx. 20 minutes vehicle will start. Vehicle has stalled while running at dealership, in their presence, twice. Dealership has had vehicle in shop for 5 days with no idea what is causing problem. Dlr claims that they have contacted Ford for assistance. Engine is not throwing any computer codes. Dealer originally believed it was water in fuel but has "definitely ruled that out."
Engine stalled while going down hill due to low RPM after acceleration stopped and foot taken off of the gas pedal. Loss of power steering and power brakes after stall. Started right back up in neutral.
I was driving @ about 40 mphon sat 1-26-2002 when the engine stopped and the dash lights for the engine and oil came on. I coasted to a stop and turned off the heater, radio, and ignition and put the car in park. Ir started again but I was concerned that there was a problem. I brought the car to williams Ford(739 front St. P.O. Box 220, berea, oh 44017) on Monday Jan 29, 2002 to report the engine failure. The service advisor looked under the hood and told me that "the car just burped". I asked if there was something I could do to prevent this from occurring again and he told me that "the car just had to learn the way I drive". I questioned how an inanimate object without a brain could learn. He told me "oh yes, it does have a brain". I called another service advisor (ed) at williams Ford on Tuesday Jan 30 to explain the situation. He too assured me that "the car just sort of hiccupped". he also told me that the car was learning the way I drove. When I asked me to explain he said it was termed "adaptive idle strategy" and that it was because the car was new. I told him I have had other new cars that this has not happened to and asked if there was anything I could do to prevent this from happening again because I thought it was a safety issue. He said the computer was adjusting to the way I accerlate and decelerate and there was not anything I should do. I have since read that the NHTSA is investigating other Ford Escapes that the engines have stalled while driving and have needed to have the engines repaired/replaced. I am dissappointed that they did not care enough to run a diagnostic check on the car to assure me of the car's safety and repair/replace the engine if needed.
At 40 mph the engine stalled out. I had to pull off the road and re start the engine. Loss of power to major components. If I had been 100 feet further down the road a major accident would have occurred due to 90 degree turn. Selling dealer has been contacted, due to be inspected 2/5/02.
On three occasions about two months apart, starting in Oct 2001 my Ford Escape stalled while driving. It has been to the dealer the first and third time, the most recent being 2/4/02. A "fix" has been made, but whether that takes care of the problem remains to be seen.
While driving approximately 40 mph, vehicle stalled unexpectedly, causing a loss of power, assisted brakes and steering. Dealership examined vehicle and replaced an unknown relay to remedy the problem. After the service was performed, engine stalled again while traveling less than 40 mph. (reference investigation: PE-01-043)
While driving at 45-50 mph vehicle will automatically shut off, all lights went out; however, lights on dashboard came on. Contacted dealer, and dealer could find the cause.
While driving and without warning, vehicle stalls, consumer has taken vehicle to dealer and is currently waiting for a new part that may not correct the problem.
While driving engine shut down, could not restart, engine would turn but not start, towed to dealer, dealer investigated problem, they determend that one or more internal parts have failed, new engine to be installed.
A D V E R T I S E M E N T S
- Southampton, PA, USA