This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2002 Ford Escape. The contact stated that the vehicle caught fire while parked in her driveway. The fire department extinguished the fire and filed a report. The fire department stated that the master brake cylinder and the cruise control cables were melted. The vehicle was deemed a total loss, but was not towed from the contact's residence. The dealer (lithia Ford of missoula, 3943 brooks St, missoula, mt 59804) and the manufacturer were called and the contact was awaiting a call back. The contact stated that she had not received notification of NHTSA campaign numbers: 12V005000 (service brakes, hydraulic) and 12V353000 (engine and engine cooling, vehicle speed control). The failure mileage was 145,000..
The contact owns a 2002 Ford Escape. The contact stated that notification of NHTSA campaign id number: 12V005000 (service brakes, hydraulic: Anti-lock: Control unit/module) was received January 2012. The dealer stated that the part would not become available until the end of June. The manufacturer also advised the contact that the part was not readily available. The contact stated that the recall had exceeded a reasonable time for repair. The approximate failure and the current mileage was 98,000. The consumer would like the seal replaced on the master cylinder. Updated 07/12/12
The contact owns a 2002 Ford Escape. The contact stated that the brakes failed. The dealer advised the contact that the vehicle was not included in the recall # 07E023000. The vehicle was not diagnosed or repaired. The failure mileage was 120,000 and the current mileage was 155,000. Updated 04/06/12 the consumer stated brake fluid was leaking from the master cylinder. Updated 04/16/12
The contact owns a 2002 Ford Escape. The contact stated that the master cylinder leaked brake fluid onto the power booster and is causing poor braking performance. The vehicle was taken to the dealer and they stated that her VIN was not included in NHTSA campaign id number 07E023000 (service brakes, hydraulic:foundation components:master cylinder). The current and failure mileages were 74,000.
The contact owns a 2002 Ford Escape. While driving 65 mph, the brakes failed. The contact had to apply the emergency brake in order to stop the vehicle. If it were not for the emergency brake, she would have crashed into another vehicle. The contact took the vehicle to the dealer and was informed that the ABS was fine. The contact had a mechanic friend and he replaced the master cylinder and the reservoir. Because the brake fluid was leaking, the contact's friend also replaced the "reman bra". the current mileage was 42,698 and failure mileage was approximately 42,498. Updated 04/04/08.
- Lehi, UT, USA
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I have a 2002 Ford Escape, manual transmission with 66,000 miles on it. Coming home from a weekend trip the clutch stuck and would have to be pulled up with your foot when having to slow down in traffic. We were able to pull off the road and call for assistance and towing to a garage where we were told that the master cylinder had went out.the mechanic said that this was very unusual for it to happen to a car this new. Have there been any other complaints similar in nature to this?
The brake light came on while driving. This occurred because the brake master cylinder had a slow leak that progressed. The dealership indicated the leak may be due to a bad cylinder cap. The cap was replaced. Also at 100 miles the steering wheel became loose and felt like it was going to separate from it's linkage. A screw in the steering wheel had became loose and needed to be tightened. The dealership tightened the screw and put a punch mark into the side of the screw to make it stay in place but the problem recurred. The master parts were not working the steering wheel was loose after 50 miles. The master cylinder had a slow leak, which worsened over time and tightening did not fix. The consumer found the back light behind the gear selector and odometer went out, the airbag light had come on, the check engine light had come on, the radio did not start, the vehicle stalled, and the seat belts were inoperative.
The consumer has taken the vehicle to the dealer several times because the vehicle has problems starting. The dealer mechanic has replaced the starter, relay switch, and the master cylinder. The vehicle is currently at the dealer for another repair.
This car has had various defects in the 8 months that I have owned it. I have had the rear wiper arm and windshield fluid receptacle replaced. Next the brake light came on because the vehicle was leaking brake fluid. This resulted in the replacement of the master cylinder. Next the vehicle lost power at 40 mph right in the middle of traffic not once, but three times. I feel this SUV is not dependable or safe to drive. I am scheduled to take a vacation and drive from Wisconsin to Arkansas in the August heat, but I am having second thoughts. I would like to get rid of this vehicle. It is an accident waiting to happen.
A D V E R T I S E M E N T S
- Lolo, MT, USA