This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Escape. The contact stated that the liftgate failed to open. The vehicle was taken to the dealer (currie motors Ford of valpo, 2052 w morthland dr., valparaiso, in 46385, (219) 464-3523), but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 88,000.
Purchased 1st Escape 6-7-02. Dealer had car 7 out of 11 days for stalling issues and hatch lock repairs. Dealer replaced vehicle with new vehicle 6-25-02. On 6-26-02 new car stalled on deceleration between 6-6:30 pm going down an incline on pearl drive. On 6-28-02 car stalled on deceleration around 5 pm on downhill slope of muegge road. The car was placed in neutral and restarted immediately. Contacted Ford customer service to request all tsb tests be performed by dealer at one time to remedy issues. Am currently waiting to hear back from Ford to see if that is going to be possible.
- St. Peters, MO, USA
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- Valpharaiso, IN, USA