This vehicle was purchased new during April of 2023. Since the date of purchase it has been and continues to be impossible for a heavyset person to fasten the seatbelt while seated in the right rear seat. This is due to the following facts. The seat belt buckle at that location ONLY is physically different than all the other buckles in the rest of the vehicle. This renders a standard Edge seatbelt extension unusable at that location ONLY. While a part number exists for this unique, single location application seat belt extension, THE PART ITSELF DOES NOT ACTUALLY EXIST. Despite having been on "backorder" for nearly one year now, Ford is evidently refusing to manufacture and/or supply this vital safety appliance. Accordingly, the fact remains that, each and every time our heavyset family member rides in the right rear seat of this otherwise wonderful vehicle, THEIR LIFE IS POTENTIALLY AT RISK! I checked with the parts department at Riverview Ford in Oswego, IL yesterday and was told that "the part is still on backorder with no ETA." Your help is respectfully requested in resolving this crucial safety issue. Sincerely yours, [XXX], [XXX], [XXX] Cellular (Text and Voice), [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Crest Hill, IL, USA