This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Edge equipped with Pirelli Tires, Tire Line: Scorpion Verde Offseason, Tire Size: 245/50/R20, DOT Number: UNKCR7290519. The contact stated that the vehicle was taken to the dealer; however, the dealer was unable to remove the wheels. The contact was informed that the lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The manufacturer was notified of the failure and a case was opened. The failure mileage was 19,100.
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was at the dealer being serviced, the contact was informed that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,982.
I just brought my car in to my Ford dealership to have an oil change and tires rotated. They are the only ones that service my car. I was told they could not rotate my tires as my lug nuts were swollen. I'm told that the extended warranty that I bought from Ford will not cover that. Now I'm going to be out $110 or they won't rotate my tires and was told that I may not be able to get my tire off if I get a flat.
Went to get brakes replaced and found out the lug nuts were jammed on and could not be removed, took it to the deal to find out they were swollen on and no one would have been able to remove them but them! They stated they see it all the time if I had a flat no one would have gotten them off it would have had to towed! To me this is a safety hazard that could leave me stranded. They said this was comment I called ford they would not acknowledge
- Kenmore, NY, USA
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The contact owns a 2019 Ford Edge. The contact stated that while performing routine maintenance to the passenger-??s side rear tire, the lug tool provided with the vehicle was unable to fit the lug nuts. The vehicle was taken to the dealer where it was determined that the lug nuts had expanded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.
When at the dealer for an oil change and tire rotation I was informed the dealer could not rotate tires because the lugnuts were bad and needed replacing. I stated our 2011 Ford Edge had the same issue. The manager said that ford has an issue with the lugnuts for several years. It cost me $172.80 for the new lugnuts AND I had to make another appointment because they did' nt have any in stock.
The lug nuts are swollen up and the lug wrench that came with the vehicle. Had the tires rotated at a Firestone Service center and the service Tech said he couldn't get the 22mm socket to fit. I search this problem and found there is a problem with the two piece lug nuts swelling up.
A D V E R T I S E M E N T S
- St Augustine, FL, USA