Some 2019 Edge/Nautilus vehicles equipped with a 8F57 transmission and built on or before 01-Mar-2019 may exhibit harsh/bumpy upshift, downshift and/or engagement concerns. This may be due to various powertrain control module (PCM) software parameters for upshift flares, stationary and rolling engagements, and coasting downshift bumps. To resolve the condition, reprogram the PCM. Follow the Service Procedure steps to correct the condition on vehicles that meet all the following criteria: 2019 Edge/Nautilus 8F57 transmission Built on or before 01-Mar-2019 Harsh/bumpy upshift, downshift and/or engagement concerns
