This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While out driving my 2019 Ford Edge I began experiencing difficulty with steering. I started heading home when I tried to stop the brakes were not working. I had to use the emergency brake to stop. When I tried to turn the steering wheel it would not turn. I managed to get it parked with great difficulty. I had several warnings that flashed on the dash. I had it flat bedded to seabreeze Ford. I am currently waiting to hear from them regarding what repairs are need. This was a terrified experience to be in control of my vehicle. I just wanted to warn everyone that this could be a potential issue with the 2019 for Edge.
Assisted driving lane centering. Car goes over the double or single line on the left or drivers side before correcting.this could lead to sideswiping car in next lane or oncoming.
Lost steering while parallel parking on a busy street with numerous warning lights appearing on dash, including steering fault. This occurred at 9000 miles after only 6 months of driving this brand-new car. Car had to be towed through my aaa membership to saybrook Ford otherwise the free Ford customer assistance would have towed it to the nearest dealership & I expected to be treated better at the dealer where I bought it. The car was in the shop for a week while they tried to diagnose the problem which the mechanic said occurred in a tight turning radius. The guidance the dealer received from Ford was to replace the steering harness. The car is now driveable but I no longer feel safe and don't trust the car. The regional sales manager we contacted refused to let us out of the lease-to-buy option on advise of counsel. If I experience any similar issues I plan to invoke the lemon law under the state of ct since steering is a core safety component.this problem was ultimately electrical in nature similar to other Ford model years that have already gone through recall so I am afraid this is a continuation of a long-standing problem for some Ford cars. This car is a tank without steering, so it is very dangerous. Buyer beware!
- Higganum, CT, USA
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- Tinton Falls, NJ, USA