This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my car in normal operations on the highway in Indiana with all windows and sunroof closed. We were going straight, no sudden movements of the vehicle. Without warning the sunroof just blew out, from the inside out. Some of the glass landed on me, my wife and my son, but most of it was just gone. We had to cancel our vacation, did not get a refund. Looking to see what Ford says tomorrow when I take the car in, because of course this happened on a Sunday when dealers are closed.
Purchased a rental turn-in 6/29/20 from Ford dealer with 21,715 miles on it. Within 3 weeks I returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion. Photos submitted to Ford for warranty claim & was denied. Called Ford myself this week & was told there is no warranty program that covers this issue.. the 3 year 36K miles bumper to bumper does not cover this issue. Vehicle owner gets to pay for a manufacturer's defect. Back window also has distortion but not to the extent of the front.
Angle of windshield creates massive reflection when driving toward the sun or bright daylight which often makes visibility impossible even with sunglasses. I've never noticed this in older vehicles which had a more vertical windshield.
- Parma, OH, USA
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Windshield has distortion all the time where it messes up your eyesight and it takes a few seconds to straighten back out if your eyes hit the spot!! it has been replaced 3 times since April directly from Ford. It has been in shop since July 19 waiting for 4th windshield. It is around review mirror on both sides.
A D V E R T I S E M E N T S
- Littleton, CO, USA