This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The lug nuts are bulging and won't come off which as needed then the wheel can't as well. Just had new tires put on which the shop had to destroy one to get the wheel off. If a flat tire occurred I would not be able to take off a wheel and change it. I have heard this is a problem on the design for many Ford vehicles.
I'm [XXX] and I brought my Ford Edge to Lucas ford on Columbus Road in Burlington, NJ 08016 for Lube and a Tire Rotation. After an hour they said the Ford Edges wheel lugs were swollen and could not be removed under normal conditions. They wanted $300 to replace nuts, and with the same ones from FORD. I thought this was a scam and did not have the car dealer replace them. I researched the problem and found it was true and that FORD could care less about it. I tried to remove one nut at home and spent two hours on it and could not remove it. FORD should replace all there defective parts now. As i said I'm [XXX] and if i have a tire blow out on the road, how do remove iot and install the spare? How about a recall on the wheel lug nuts!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving under normal conditions at 30 mph the ball joint separated from the wheel causing the wheel to turn freely. The vehicle violently turned to the right until it stopped.
- Nashville, TN, USA
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- New Port Richey, FL, USA