The contact owns a 2018 Ford Edge. The contact stated that the headlights did not illuminate properly when driving at night. Sternberg Ford (600 South Washington street, dale, in 47523, 888-263-7958) test drove the vehicle and stated that the headlights were designed in that manner and the repairs were not covered under warranty. The contact replaced the headlights himself; however, the new headlights were still not projecting completely. The manufacturer was not contacted. The dealer was contacted again and stated that they could not assist. The failure mileage was 10.

- Jasper, IN, USA

The contact owns a 2018 Ford Edge. The contact stated that the low beam headlights were not bright enough, which made it difficult to drive in the dark. The contact called russell & smith Ford at 713-230-8368 (located at 3440 S. loop w., houston, tx 77025) and was informed to bring the vehicle to their facility. The manufacturer was made aware of the failure and informed the contact to call the dealer. The vehicle was not repaired. The failure mileage was approximately 42,400.

- Alvin, TX, USA