This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Edge. The contact stated that while driving at slow speeds, the vehicle began to buck when the accelerator pedal was depressed. The vehicle was slow to respond when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact to add two bottles of fuel cleaner to the fuel. The mechanic was unable to duplicate the failure. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 75,000. The VIN was not available.
- Belle Chasse, LA, USA
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- Belle Chasse, LA, USA