This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to the dealer where it was discovered that coolant had leaked into cylinder #2, resulting in engine failure. The manufacturer was notified about the failure and a case was filed. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.
The contact's daughter owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the temperature gauge indicated that the engine was overheating. The vehicle was turned off and left to cool down. Additionally, the contact added water to the radiator. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 120,000.
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 45 MPH, the vehicle started shaking and vibrating. The contact pulled over and turned off and restarted the vehicle and the vehicle regained normal function. The contact stated the check engine warning was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the engine cylinder bore and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin: 19-2346 (Engine and Engine Cooling). The failure mileage was approximately 53,000.
The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated and started flashing. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 70,000.
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, the dealer stated that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall on the VIN for the failure. The failure mileage was 99,883.
- Hardinsburg, KY, USA
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The contact owns a 2018 Ford Edge. The contact stated the heating unit was blowing but failed to get warm. While driving and using the A/C unit, the vehicle would warm up. The defroster was inoperable. The check engine warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that coolant was entering the engine. The manufacturer was notified but no additional assistance was provided and referred to the NHTSA hotline for assistance. The failure mileage was approximately 113,000.
The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who reset the check engine warning light; however, the failure reoccurred a week later. The contact stated that the failure reoccurred on 4 separate occasions. The vehicle was taken back to the independent mechanic where the thermostat, the hoses, and radiator hoses were replaced; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing rough starts. The dealer was notified of the failure. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the engine would rough idle and misfire with the check engine warning light remaining illuminated. Additionally, white smoke was present coming from the tail pipe. The contact stated that it was discovered that the coolant level was very low. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 115,000.
The contact owns a 2018 Ford Edge. The contact stated while driving 50-55 MPH and overtaking another vehicle, the accelerator pedal was depressed and the vehicle hesitated to respond. There was no warning light illuminated. The contact stated upon starting the vehicle the next day, the vehicle experienced a rough start. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle. The vehicle was taken to an independent mechanic where the sparks plugs were replaced and the check engine warning light was reset. However, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where the check engine warning light was reset; however, the failure persisted. The vehicle was taken to the local dealer where it was diagnosed that coolant was leaking into cylinder #2. The contact stated that the failure was associated with Ford Technical Service Bulletin Number: 19-2208. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 79,000.
The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle would momentary drive rough. The check engine warning light illuminated and remained illuminated while driving the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the coolant reservoir was low and coolant had leaked into cylinder #2. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 83,000.
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 35 MPH, the vehicle started vibrating with white smoke coming from the exhaust. The contact stated no warning light was illuminated. The contact pulled off the roadway due to the vehicle running roughly with the vehicle misfiring. The contact turned the vehicle off and upon restart, the vehicle was still running with a vibration coming from the engine. The contact had taken the vehicle to an independent mechanic who diagnosed that coolant was present in the engine cylinders. The mechanic determined that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.
Check engine light on and kept loosing coolant. Code read as misfire in cylinder 2. Changed spark plugs and light still on. On the way to the dealership to to get it looked at, the engine blew. Bought the SUV in April of 2020. Now I am stuck with a vehicle with 20,000 left to pay on and no money to replace the engine. The SUV only has 63,000 miles on it.
The contact owns a 2018 Ford Edge. The contact stated that the antifreeze in the vehicle would leak into the cylinders which would result in misfires and the vehicle shaking on a cold start. The contact stated that the check engine and coolant overheating warning lights and messages were displayed on the instrument panel. The vehicle was diagnosed but was not yet repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the repair parts were on backorder. The failure mileage was approximately 74,000.
One morning got in SUV for work. The SUV was hesitant about cracking as if starter was going so I thought, also had a small knocking/ticking noise after turning again it cranked. After a few days the engine light came on and wouldn't go off. Took the vehicle to the dealership to check and I was told that I needed an engine. The dealership found that cyclinder 2 miss fire nad traced and found coolant in cyclinder. I took the vehicle to a second shop for a second opinion thinking this can't be I only had it for a year and a few months. Second auto shop said same thing your vehicle need a motor. The second shop performed a pressure test found that after applied pressure dropped 7 psi Removed spark plugs and found evidence of coolant in cylinders.
Repeated 'misfire in cylinder 2' error code - from what i've seen online, this may mean that coolant is leaking into the engine block and can cause total engine failure. about 77,000 miles currently. Will be taking to dealership in a couple days, as it's a repeated issue and the dealership staff member we talked to said i shouldn't be driving the car, which we just bought in March 2021 from a used car Ford dealership.
A D V E R T I S E M E N T S
- Nashville, TN, USA