This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2018 model w/ 2.0L engine. Car starting & idling was sluggish. Check engine light was on. Took to Ford for troubleshooting. Evaluation revealed coolant in cylinder. Car has 34,500 miles on it. New engine was required. Engines should never need replaced. Seems like many others are having issues with engines on this make & model. Ford should replace these engines before warranty expire as they are appear problematic.
Coolant is getting into cylinders and causing the engine to run rough and burn coolant as well as frying the coils started less than a year after having the vehicle but didn't know it was happening. Car doesn't over heat but check engine light comes on for a misfire in whichever cylinder and low coolant.
I have a Ford Edge with 60K. It has been diagnosed with an internal coolant leak.siezed and stalled up on the highway because coolant has leaked into cylinders 2 and 3
My 2018 Ford Edge, 67,000 miles, has and engine light on the dash. I had the code read and it indicated a #2 cylinder misfire. The car is at the Ford dealership and they have indicated that coolant has leaked into the #2 cylinder. I have research this on the internet and there seems to be a lot of Ford with this same problem. If this was an isolated incident them maybe not a defect but with the amount of cases this appears to be a manufacturer defect of the block. I am waiting for the diagnoses and already the tech is saying maybe an engine replacement. The Ford company should be recalling these engines and replacing them as they are diagnosed.
Coolant leaking into the cylinders, I have read many people filing complaints on this issue in the last year especially. Even the tech at Ford said this is becoming a problem. It seems that this needs to be under the recall category now to help people not go through the pain of whats not under warranty and what is and having to spend money on something that is clearly at this point a manufacturing error. This issue isnt something you notice it starts with a check engine light and will turn on and off.
- Dayton, OR, USA
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First the car started trembling when turning on and loosing power, it continues to get worse, check engine light came on I took it to get checked and it was off. Then eventually it came on flashing, I left it in place to get checked. The mechanic told me it was not worth it to fix it, it was damaged beyond repairable. I'm not exactly sure what happened but I have the report.
Service engine light came on and there was a coolant leak. No light warning that coolant was low ever came on for the vehicle, the car turned the motor off while driving down the interstate. Ford dealership reports that there is a technical service bulletin for this complaint that recommends the engine be replaced. The vehicle has less than 65,000 miles and should not need such extensive repairs as an entire engine replacement. If there is a technical service bulletin for this problem, then it appears that this problem is known by Ford and they are not addressing it properly, because the vehicle is only 3,000 miles past the powertrain warranty. This is not a safety issue or a recall and it should be.
Vehicle powertrain equipment failure at 34K miles consistent with NHTSA campaign # 18V390000 and Ford recall 17S16. No accidents or injury resulting from the failure. Required replacement of engine and transmission components including the torque converter. Repairs took almost six weeks to complete due to parts availability.
2018 Ford Edge with 25,000 miles, took it to the dealer with a check engine light and the service dept told me the engine is defective and will need to be replaced.
Let me start by saying your sales team was great, made the car buying part of this easy....maybe too easy in that I made a quick decision to buy without researching what complaints there were about this vehicle. I am a home health nurse and traded my Honda Accord in to your dealership as I needed something with more room to store my work supplies while still maintaining decent gas mileage. I have never been more disappointed in a new car. I was so pleased with the service during the purchase. But this car is not what it is claimed to be. They claim 20-29 mpg, which is why I purchased this to stay within a reasonable gas mileage. I am not even getting 16 mpg!!!! the car blows warm air all the time, unless the ac is on. The air also blows a faint motor/gas smell. My rear window squeaks when you roll it down. I can not afford to be filling up twice a week, especially after the amount of money I pay a month for the lease payment. Then today, my steering wheel locked and wont move up/down front/back!!! sadly, I feel I should have listened to my husband and stayed away from a Ford. I hope you can steer my a direction in which this can be addressed. I already have an appointment with a Ford dealership (who happens to be a good friend of ours), but I'm not feeling too confident at this point.
The low beam headlights are so weak that when the road is wet at night or when driving near ambient lighting such as street lights you can't see any markings on the road such as the centerline of the road. There is also exhaust fumes coming into the car when driving with the windows up or slightly rolled down and when the climate control system is in recirculating mode. These fumes make me dizzy and cause me to have blurry vision. I almost completely blacked out twice already and I owned this car for three weeks. I didn't know that Ford Edge had these problems and the salesman of course never mentioned them. These problems with the exhaust happen while driving slowly under 20 mph and at higher speeds on the highway when the recirculating mode is on with or without the air conditioning turned on. I have driven with the climate control totally off and still the fumes come inside the car. It's as if the body of the car is creating a vacuum that pulls the exhaust back into the car because I can have to climate system off and the windows open and exhaust gets sucked in. This car is S $36,000 death trap and I paid the full price so I'm screwed.
A D V E R T I S E M E N T S
- Thornton, CO, USA