This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check Engine light came on in June of 2022 and the code was for a cylinder one misfire. Took the vehicle to dealership where they confirmed it is a known issue amongst this make, model, and year. They determined coolant was leaking into the engine and the only repair was replacement of the engine. They told us there was a bulletin issued by Ford for the problem but no recall. The engine had to have coolant replaced several times over a short period of time. The leak caused burn off of the coolant that in turn changes exhaust. The engine can overheat and cause larger damage because there is no indicator to alert or warn of low coolant. The issue poses an environmental and safety risk as the vehicle can shut off at random and reach temperatures that can cause a fire.
We have 64,000 miles on this car. A p0303 code came on and took vehicle to ford. Mechanic said we need a new engine and quoted us $7,584. We were told that we're 4,000 over our warranty and the dealership and ford will not pay a cent toward repair. This is a well known issue with the 2.0 turbo engine. There are numerous accounts of this engine failing and still ford turns a blind eye.There is a t.s.b. #22-2229 and ford will not fix this. This needs to be addressed with ford and they need to pay for their failure. Thank you.
Vehicle started going through coolant with no signs of leaks anywhere. We took it to multiple mechanics and no one could find any coolant leaks.We were still putting coolant in every other week, again no signs of leaks anywhere but empty coolant tank. Turns out the coolant was going straight into the motor mixing with the oil causing it to slowly seize up. The repair shop it-??s at told us this issue wasn-??t preventative maintenance but a mechanical failure on Ford-??s part and their 2.0 eco boost engines. According to some Ford forums this failure is common with the 2.0 eco boost motor. There-??s also a class action lawsuit pending against Ford for this mechanical failure of theirs. This repair is nearly 10 thousand dollars (who has 10k for repairs?! we-??re still making payments on the thing) This has put our family without our vehicle for quite some time. The slow breakdown of our 2018 vehicle has been frustrating and disappointing to say the least. This is a Ford mechanical failure and they need to be held financially accountable for a faulty product they know is failing.
Coolant intrusion into cylinder 2 due to design flaw.Ford is aware of the isssue and has a bulletin for techs to diagnose. This is the same issue happening with the escapes that ford has issued a recall for yet there has been nothing for the edge. My car is 4 years old and I have to pay out of pocket for a brand new engine because of course it is past the warrenty...
Check engine light came on as well as a high coolant temperature. Took the car to the dealer and had it tested. Coolant is leaking into the middle cylinders. Will need a new engine.
- Delphos, OH, USA
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Engine light came on. Vehicle brought to dealership. Needs new engine 75k miles. Due to "porous engine block". Extended warranty company will not fix because it is a "known manufacturing defect" ($8200) Codes pulled p0303 p0316 Ford is risking the safety of all who are driving these vehicles and those who may be on the road with one. The FIRE RISK associated with this KNOWN DEFECT needs to be addressed.
I've bought a 2018 Ford Edge SEL July of 2021 at Zech Ford (Kansas), it had just a little over 50k miles, within the first month of ownership, engine light comes on (code P0301), I took to the dealership and they replaced the oxygen sensor, everything seemed fine since. This last May, the flex plate cracked, I took to Greenway Ford dealership (Florida) and paid $3,085.36 for the repair, within just an hour of having the car back, engine light comes on (P0301), I immediately took the car back, they kept the car for the weekend, replaced the stream O2 sensor and charged me $105.24, they only charged me for the part, they waived the labor fee since I just had a $3k repair. Now, 2 months later, engine light comes on again for the same code P0301, but this time I can hear liquid running through the dashboard and a lot of white smoke coming out of the exhausts, I popped the hood and see that the coolant container is virtually empty, so I-??ve bought some and added to it, I took it back to Greenway Ford, left the car there and couple hours later they called me to let me know that the coolant leaked into the cylinder and tells me that my only option is to have the engine replaced at a cost of $8400! This is my only car, I still owe $22,700 and I do not have $8k to get it repaired! And the car has about 94k miles now,
Check engine light came on and I brought it in for diagnostic. I was told cylinder misfire and coolant is leaking into cylinder and damaged engine. I was told I need a new engine. I have 71k miles so I am outside of warranty. Both the dealer and independent repair shop I went to both told me the exact same diagnosis and that they have both been seeing this a lot with this 2.0 ecoboost engine. There should be a recall on this, not just a service bulletin when it-??s a known issue with this engine. Engine replacement should not be happening on this year vehicle and with these low of miles (but just outside of warranty!)
There is a crack in the engine block that is pulling coolant into the engine causing total engine failure. In addition there are carbon deposits in the coolant which means the exhaust is being pulled into the coolant/engine system. The first indicator of a problem was at 80k miles with rough idle and hesitation on acceleration. 2 engine check lights lead to replacing 'bad coils' and spark plugs. Then the car started to overheat and ran out of coolant. We replaced to coolant and it ran out again 3 weeks later. With no evidence of a coolant leak we knew there was a major problem and online research showed likely total engine failure. This has been confirmed by the dealer and requires a whole new engine long block ($9000 repair). Driving a car with a cracked engine block is dangerous to myself and others on the road. Luckily I figured out the problem myself before something happened while driving.
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated and noticed blue smoke coming out of the exhaust. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000. The contact took the vehicle to an independent mechanic who diagnosed that there was fluid leaking into the cylinder. The coils, spark plugs, and cylinder #2 were replaced; however, the failure persisted. 5/27/2022-the vehicle was taken back to the independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The contact called the Ford Customer Relation Center and they said Ford would not do anything for the engine repair; contact was told to contact NHTSA. Contact received letter from law firm regarding lawsuit for "ENGINE DEFECTS SUCH AS COOLANT LEAKING INTO CYLINDER". The contact stated that engine failure was confirmed by the dealer and it was eventually replaced. 5/31/2022 - Car dropped at Klaben Ford for engine replacement - total cost $6,141.57.
Coolant leaking into engine causing misfire and potential for car to overheat if not catch fire. The real issue is this is a KNOWN defect with Ford and to date they have not taken any action. Totally unacceptable!
2018 Ford Edge Titanium. Approximately 90000 miles on car and experiencing an engine misfire on cylinder 3. Dealer says antifreeze (which has recently been losing coolant on a constant basis) is leaking into the cylinder causing the misfire. Claims only fix currently is to replace engine at a substantial cost to me. I have read a few Ford forums for the 2.0 Liter engine and find this to be a symptomatic problem that Ford is not repairing in good faith due to a manufacturing issue.
THE FLYWHEEL/FLEXPLATE IS CRACKED AND CURRENTLY AT DEALERSHIP FOR REPAIRS i CAN RETRIEVE IF NEEDED. THIS IS ONLY NOTICEABLE DURING DRIVING AND CAN CAUSE THE ENGINE TO STOP WITHOUT NOTICE. THIS IS DANGEROUS IF IN MOVING TRAFFIC. THIS PROBLEM HAS BEEN CONFIRMED WITH DEALERSHIP IN LINE TB19-2236. THE DAMAGED COMPONENT HAS ONLY BEEN AT THE DELAERSHIP TO DATE, UNSURE IF OTHERS WILL INSPECT. THERE WERE NO WARNING LIGHTS, ALERTS OR ANYTHING MINUS THE RATTLING THAT STARTED APPROXIMATELY 30 DAYS AGO. Ford is aware of the issue and has it documented for my model year and will not cover the extensive repair costs nor respond to the other claims similar to mine.
The contact owns a 2018 Ford Edge. The contact stated while driving 10-15 MPH and attempting to accelerate, the vehicle loss motive power. There were no warning lights illuminated. Additionally, while driving the vehicle failed to move and revved up. The vehicle was restarted and worked as designed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. There were no DTC codes. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 28,000.
We took our 2018 Ford Edge with 63000 miles in for oil change and brake line recall to Koucerek Ford in Wausau, Wi.. We notified them that it seems to be losing antifreeze since December. They called and informed us that the coolant is leaking into cylinders 2 and 3 and we need a new motor at a cost of $6200. I called Ford customer care and was denied any compensation because it was 3000 miles beyond the warranty.
Engine light came on with a P0303 code denoting a cylinder misfire. Dealer say engine needs to be replaced. I researched this online and this is happening to hundreds of people who purchased a 2017 - 2018 Ford Edge with a 2.0 ECO Boost engine.
I purchased the Ford Edge 09/28/2019 from Apple Ford Lynchburg VA, I noticed a ticking noise when crank up the SUV, around June the engine light came on and the vehicle shut off while driving down the road. I took it back to Apple Ford and they checked it and said that the motor had to be replaced. I took it to another mechanic and was told that the motor needed to be replaced. Apple Ford Manager John advised me that he would see if Ford Motors would replace and get back with me, he never did. I went over again to see him he told me the same thing but never called back. I called the owner and he said that he was going to call Ford Motor to see if they can help me out. Help Me they need to replace it. The owner advised me that a few of the vehicles had a cooling problem running hot. The other mechanic completed a Diagnostics p316 and P1285 and pressure test was recommended. The pressurized test cooling system found coolant in cyclinder walls after test.After performing pressure test 5 hrs.per TBS 192346 found that applied pressure dropped 7psi. Removed spark plugs found evidence of coolant in cyclinders. According to Owner's right a vehicle must not be more than 10 years old and is eligible for the vehicle to be repaired with no cost to the owner. According to www.fordproblems.com/flexplate-rattle for 2015-2018 Edge and carcomplaints.com rattling noise caused by a defective engine flexplate and that a class-action lawsuit wants Ford to properly recall the flexplates. states that owners have had flexplates replaced only a matter of time before they crack again.if unattended the plates a can shatter and cause a host of other problems such as knocking noise when engine shifts into gear, unsetting vibrations, loss of power at high speeds, vehicle won't be able to transfer engine power into transmission. Another thing while driving up hills the engine light would come on and go off after pulling the hill and couldn't drive no faster that 55 miles or light come back on.
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing an engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle to a dealer. The failure mileage was approximately 72,000.
The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the engine overheating warning light was illuminated. The vehicle was taken to the dealer and diagnosed with coolant leaking into the cylinders and that the vehicle needed an engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to a TSB 19-2346. The failure mileage was approximately 107,000.
A D V E R T I S E M E N T S
- Hornell, NY, USA