This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. The lift gate has come down on top of me several times. I've had bruising on my legs and a headache because of the gate hitting me in the head. 2. There is an anti-freeze odor inside the car intermittently. The dealer tested for leaks but it was inconclusive. I'm taking it back to be tested again this week. 3. On two occasions, the navigation system has given verbal directions different than what it shows on the screen. The first time I thought I heard wrong. But the second time it happened I knew it wasn't my hearing. I have an appointment with the dealer to address this.
Cpsc: I own a 2018 Ford Edge that has a hands free lift gate. While the gate is open and I am loading or removing cargo from the cargo area, the lift gate closes on its own. The first it closed I backed quickly but did not lower my quick enough from banging it real hard which luckily only resulted in a lump on the back of my head. The consumer stated the vehicle was repaired but, the failure persisted. The dealer was unaware of how to repair the vehicle.
- Pensacola, FL, USA
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- White Hall, MD, USA