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TSB Document:

Affected Component: EQUIPMENT

Summary
Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise at idle. This may be due to a flexplate crack around the crankshaft. To resolve this concern, verify that the flexplate is cracked around the crankshaft using the inspection plate and a mirror. If the flexplate is cracked, replace the transmission fluid pump, flexplate, flexplate bolts and torque converter. Refer to Workshop Manual (WSM), Section 303-01A and 307-01. When replacing the torque converter, ensure that the torque converter pilot hub is lubricated with Multi-Purpose Grease XL-5-A (ESB-M1C930-B) prior to reassembly. For claiming, use causal part 6375 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.

Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise at idle. This may be due to a flexplate crack around the crankshaft. To resolve this concern, verify that the flexplate is cracked around the crankshaft using the inspection plate and a mirror. If the flexplate is cracked, replace the transmission fluid pump, flexplate, flexplate bolts and torque converter. Refer to Workshop Manual (WSM), Section 303-01A and 307-01. When replacing the torque converter, ensure that the torque converter pilot hub is lubricated with Multi-Purpose Grease XL-5-A (ESB-M1C930-B) prior to reassembly. For claiming, use causal part 6375 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.

Date Published
OCT 10, 2018
NHTSA TSB #
10148725
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