This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I can not see a dark road in the night if there is no additional lighting, such as street lights. I have been to the dealership and there is no brighter bulbs approved by Ford; they have repositioned the lights and it does not help. I have missed a right turn several times and understeered. Twice I have missed the road completely and ran into a ditch that was not made visable when using the dim headlights. I have hit a fence post after going into the ditch. I made no insurance claim thinking that I was my fault that I can not see well in this vehicle. I see several post online with complaints and concerns regarding this same issue of the 2017 Edge Titanium not have efficient dim headlights. This is a major safety concern. I can not see to safely drive at night on dark roads such as in the country. I can not see the road ahead of me more that a couple of feet and not at all when turning right. I bought the car from a dealership in spring this year, 2021. I seldom drive at night and I finally decided it is a vehicle issue not my personal issue with not being able to see the road at night. I will be going back to the dealership...again. It looks like I will have to buy a different car since there is nothing that can be done to make this car safe!!
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was parked when he noticed that there was water in the rear tail light assembly. The dealer recommended that the rear tail light assembly be replaced prior to the brake recall repair. The contact stated that he should not be responsible to pay for the defect of the rear tail light assembly filling up with water. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,910.
The low beam headlights are very dim, and when it's raining at night, it is almost too dim to drive safely. The high beams work fine, but the low beams are too dim to be effective.
I have had my car in the shop for 3 different occasions with the car having no power that something is draining the battery. Also the back brake light has moisture and is getting worse. The 3 times that my car lost all power was while it was parked, it was cold outside and rainy.
Center led light panel on exterior lift gate developed condensation inside which has accumulated to visible pools on each side of the light strip. Worried could cause it to short out which could put vehicle at risk or being struck or rear ended when braking or when stopped due to lack of visibility.
- Waterford, MI, USA
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Headlights are inadequate. They are too dark for night driving. They do not adequately and safety illuminate the road. Autonation Ford in St petersburg, fl does not admit the problem even though the problem is well known and is well documented.
I leased this 2017 Ford Edge in December of 2017. Upon driving it at night I noticed a very dim light on low beam showing the road. I thought it was just me but then I had my husband drive he also experienced difficulty in seeing the road when the headlights were on low beam. I took it to my dealer and they verified that the car has very low visibility on the low beams. Therefore there was nothing they could do. I contacted the Ford Motor Co and they told me that car was performing as designed. That is my issue. I drive a lot at night and this is very much a safety concern. I have owned 6 Ford products in the past and have never experienced this type of lighting. I also have done my research thru the internet and have noticed many many complaints about the Ford Edge low beam poor performance. I believe the government should look into this matter. It is not safe to drive at night. I really hated to bring this to your attention but I feel there is a risk to Ford Edge owners. I was told by Ford that maybe I should look into aftermarket headlights but that sounded odd to me as I have paid $ 40,000 for a car with poor low beam headlights. This is a concern that should be addressed. Ford said that the car is performing as designed. I disagree. Thank you for your time.
A D V E R T I S E M E N T S
- Columbus, IN, USA