This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the ignition coils and spark plugs were replaced; however, the failure recurred. The vehicle was taken back to the dealer, who informed the contact that coolant was leaking into cylinder #4 and that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 110,000.
My 2017 ford edge check engine light came on with an error code P0302 cylinder 2 misfire. I took it to a local mechanic who replaced the spark plugs and engine coils. Within 3 days the check engine light returned along with engine running rough. The mechanic discovered the same error code and decided the new engine coils were defective. 3 days later the same issue occurred. I have had my engine coils replaced 3 times. Today the mechanic completed a pressure test to discover that coolant is leaking into my engine and advised contacting ford as there has been a technical service bulletin by ford. I have now discovered this is a common issue with fords motor in the edge model and continuing to drive this vehicle will put myself and children in danger as there is a risk of engine fire.
About the car in January of 2022. I was told By more than one ford motor company service employee that ford motor company only installs new engines when an engine fails and has to be replaced. In a nine month period the car has had four new engines and two turbos. I learned after it needed the 2nd asylum. At the dealership who installed the 1st engine put a junk yard motor in it claiming it was new from Ford motor company. The parts numbers that are on the receipt are in fact ford motor company parts numbers. When the motor was taken out for the 2nd engine to be put in it I saw it with the service manager it had rushed all over it and a. Two thousand fourteen stamp on the back of it. They refuse to even acknowledge this and do anything about it. Meanwhile in one year I have over $40000 in cost for toes hotels and rental expense that they refuse to acknowledge. I have had the car maybe 4 months out of the past 15 because of its continued breakdowns and engine replacement requirements. All of these issues started. Less than twenty four hours after purchasing and receiving my vehicle. This is a very shortened version and detail of my. Experience with the Ford Edge I bought 2017 model in January of 2022. I have plenty more documentation pictures. Emails et cetera. Regarding. Nightmare of A. Vehicle and each" Breakdown That has happened time and time again. Car is back at a dealership now awaiting its 4th engine and God. Knows what else Ford. Needs" To. Recall this ego boost. Motor and make it right for all the customers that have lost so much money and had so much. Frustration with something they thought and were told would be a reliable safe car for their family period. In total I have over seventy five thousand dollars in a two thousand seventeen ford edge that I have owned and paid off all inside of the past year. This vehicle has put me in so much debt that my credit is now ruined. I have put just as much money in rental cars as I did. Pay for this vehicle and
We took our vehicle in due to a check engine light and rough start and idle. Upon inspection -Code #P0303 (Cal 3 Misfire) The technician noted no coolant in reservoir and no external leaks were noted. They said we need a new engine because of that internal coolant leak and referred us to the manufacture to in hopes of replacing the engine.- My safety and the safety of my family was put at risk because the engine for one could have actually caught fire or stalled while driving. - Yes the problem has been reproduced and confirmed by a dealer. - No, the vehicle has not been inspected by police or insurance. - No, warning lamps did not originally turn on. It came at a much later time after the problem had been going on for a while.
Approximately one month ago I noticed that my engine began running roughly upon a cold start. The engine was misfiring and running rough until the vehicle warmed up. Shortly afterwards, the Check Engine light came on. I took my vehicle to the original Ford Dealer for service. The Service Consultant contacted within a day with the following information: - Identified the Check Engine light as an Engine Misfire in cylinder X (I don-??t recall) - Misfire was caused by coolant intrusion. I immediately asked if it was a head gasket. He said no, and proceeded to tell me: -Coolant is leaking into cylinder -There is a crack in the engine block between coolant passage and cylinder X - They have seen this in the past, and apparently is a known issue, and Ford has since fixed the design of this engine (EcoBoost 2.0L). - The extended warranty company denied the claim as their claim was that the "Engine Block" failure was NOT caused by the failure of an internally lubricated part. I have found the following information regarding this engine flaw: - There is a class-action lawsuit Reed et al. v. Ford Motor Company - 1:20-cv-01631 against Ford specifically about this problem. - Ford has issued a TSB (# 22-2229) outlining the issue, troubleshooting, and repair process. - This flaw can cause engine cooling issues, engine overheating, engine fire, catastrophic engine failure. - The fix to this problem is an Engine Long Block replacement. - There have been issues with other EcoBoost engines, and Ford has even issued a CSP to replace 1.5L EcoBoost engines on Ford Escapes. My confidence in vehicle reliability is non-existant at this point, and my main concern is that an engine failure will strand me or my family, or result in an engine fire.
- Monroe, WA, USA
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A check engine light came on in our 2017 Ford Edge 2.0L engine and the engine would shake when turning the car on. After taking it to the dealership, the car had two codes that came up: 0316 and 0302. After inspecting the car further, the diagnosis was that it was a blown head gasket. The car has 34,000 miles, and this issue should not happen this early. After some research, we learned that Ford Edge with our 2.0L engine, years 2016-2018, keep having this engine issue. Our understanding is this is a known issue due to the block design and the head gasket seal not being sized large enough. This problem was reproduced by the dealership and the recommendation is to replace the entire engine with a new 2.0L produced after 2018 when Ford redesigned the engine addressing the problem. The online community is complaining of having to deal with very high repair costs of this issue (needing to replace the whole engine), but Ford has not addressed it with the many owners or issued a recall.
Very well known problem with the 2.0 echoboost engines coolant leaks causing cracks in the cylinders and engine failure. Could go up in flames and caused a staul when accelerating before diagnosis. Ford refuses to repair or recall and thousands are suffering because of this engine faulty design.
The engine light came on to warn me of an engine problem. Come to find out there is a Technical Service Bulletin on this issue for many Fords. This has been confirmed by Ford dealer service center and Ford customer service. This first appeared about a month ago in my car. However, Ford refuses to help and is making people buy new engines. This should be a RECALL. It is terrible that Ford is not being forced to recall all vehicles with this potential problem and cover the costs for repair. They are reponsible for this safety issue.
My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn-??t willing to replace engine because it-??s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.
The vehicle began making water sloshing sounds behind the dashboard and the check engine light came on. Upon inspection the mechanic found the car was very low on coolant. They had to add nearly 1 gallon back. The check engine light code was due to a cylinder misfire on start up. Ford has a bulletin 22-2229 detailing their knowledge of this exact issue. The dealership confirmed this is the issue this vehicle is experiencing. Had I continued to use the vehicle under these conditions, my engine could have experienced failure while driving. This could cause a serious accident putting the safety of passengers, pedestrians and other drivers at risk. While Ford acknowledges the existence of this issue, they have not made customers aware. This is Ford's description of this known issue- "Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly."
We were driving down the road and the check engine light came on so we took it in and they said the #2 cylinder was miss firing. So they changed the plug and coil on #2. The check engine light went away until the next day when we drove it. So we took it back and they checked it again and it was the same issue. But after further checking they found that the #2 cylinder has coolant leaking into it causing the misfiring and engine using coolant. So after all of that they said I needed a new engine. It will cost me $7600 to replace it if I wanted to keep using my car. I did not have any other choice other than to have it fixed. I don-??t have the money to buy a new car so that-??s all we could do. We just got the car back and after 2 days it seems to be fixed. It-??s totally nuts that Ford will not pay anything towards fixing it. Also the guy at the dealership told me when I picked it up to drive for 3 years and then get rid of it because I have unlimited mileage warranty for that time. I have 76000 miles on the car when this happened and never in my years seen this on any car I have owned its totally rediculous that Ford will not HELP!!!!!!!
The motor started to overheat with no warning. Was in heavy traffic and had trouble getting out of the way. Took it to 2 different mechanics, one was a ford mechanic. They both said the same thing, its leaking coolant into one of the cylinders and that I need to replace the engine. There wasn't any kind of sign or warning that the motor was going to fail or mess up. Ford refuses to fix the problem and or help in some way to make it right. Ford knows about the 2.0 eco boost engine issues!!!!!
The 2.0 ecoboost engine failed in my 2017 Ford Edge Titanium when coolant began pouring into the number two cylinder. I had a warranty on it so it is currently being replaced with a remanufactured engine since this is a common issue with this particular engine. I felt unsafe driving it because it was unclear when or if it would overheat and stall me on the side of the road. The vehicle is currently at an independent service center where it has sat for over three weeks while they worked with the warranty company on a replacement plan. There was an inspection done at the service center. The check engine light came on a short while after I purchased it, at less than 500 miles of being driven by me. The code was "Misfire in cylinder 2", which was caused by the coolant flooding the cylinder. This is a common issue with this particular engine from what I have read online since purchasing it and Ford should do the responsible thing and recall them all before someone is injured from it overheating.
The engine light came on. I took it to the Ford dealership and they stated there was a misfire in piston #3 which was because coolant was leaking into the engine. The only way to repair would to replace the engine. The vehicle is available for inspection at any time. My safety and the safety of my children are put at risk because the engine should stop at anytime causing potential danger while driving. The Greenwood Ford dealership has confirmed and diagnosed the issue. No one other than the dealership and an independent service center has inspected the vehicle. The engine light came on causing me to take the vehicle in. The dealership stated that this is a known issue for my vehicle type with this exact engine.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the engine coils and the radiator were replaced however, the failure continued. The vehicle was taken back to the independent mechanic and the head gasket was replaced but the failure recurred. The vehicle was taken to the independent mechanic and the contact was informed that cylinder #2 had a crack and that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 70,000.
Coolant is leaking into cylinder 2 and the ford shop I dropped it off at today is currently running diagnostic. IT'S going to be the same issue that 1000s if not 100,000s of owners with the 2.0 ecoboost have; a replacement engine that Ford forces owners to cover the replacement engine themselves. My wife has had the car since about Aug 2022, still owes $23000 and now we have to figure out how to pay for engine.
car would not accelerate on highway almost causing a major collision. found out that coolant is leaking into gasket causing a misfire. resulting in engine failure. i have an ecoboost model engine. ford will not honor replacing these engines.
Around 50,000 miles my edge broke down, following warranty protocol I took to dealership and found out fluids were leaking into my motor. Had to replace engine, coil pack and cylinders. Less than a month later the engine light came back on and took it to a ford mechanic. The warranty approved motor was having the same issues as motor replaced. I needed another engine. Only somehow less than 2,000 miles and I wasn-??t covered anymore through warranty. I had to find another motor and pay out of pocket for it to be replaced.
2017 Ford Edge 2.0L Ecoboost Engine Block: Very rough sputtering/misfire detected once I started driving, a Flashing check engine light appeared, P-0303 code (Cylinder 3 Misfire), White smoke, Engine coolant leaking into Cylinder 3 causing a misfire. After starting the car and driving it a very short distance, the engine started sputtering and misfiring really bad. Check engine light came on and was flashing. Went back home to check the code which was a P-0303 = Cylinder3 misfire. Apparently, there is a design flaw in these engines and a Ford TSB-22-2229 has been issued for the problem. New engine block replacement is the only fix.
A D V E R T I S E M E N T S
- Louisville, KY, USA