This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.
The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks
Coolant leak which is causing engine to overheat. This is a common problem with Fords but my VIN is not included. Has been confirmed by an independent service center. It-??s a safety issue that could cause the vehicle to overheat and disable. I keep having to add coolant at times on side of road. I receive an engine coolant above temperature and a check engine light.
- Metropolis , IL, USA
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The contact owns a 2017 Ford Edge. The contact state that while driving at an undisclosed speed, the check engine warning light and the coolant temperature warning light illuminated. The contact also stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact veered the vehicle off the road and turned the vehicle off to allow the engine to cool down. The contact was able to restart the vehicle however, the vehicle failed to accelerator normally. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, upon start up, a thick cloud of white smoke was coming from the exhaust pipe, and he smelled an abnormal odor. The manufacturer was notified of the failure and the contact was offered half the cost of the repair and informed that the vehicle was not covered under warranty. The failure mileage was approximately 80,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had misfired, and the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the following day the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked from the head gasket into the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed to tow the vehicle back to the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The contact stated Ford Headquarters was trying to get in contact with the dealer regarding the problem. And was told the vehicle will need a new motor at the owner's expense.
Check engine light came on and the code was saying cylinder 3 was misfiring. After numerous tests it was determined coolant was leaking into the cylinder from a crack in the block. Doing my own research I found this is a known issue for this make and model and year of car, however FORD has refused to recall it. There is a TSB about it but nothing else. I had to pay $10,000 for the shop to put in another engine. Two days after I got it back the check engine light came on again only this time it said cylinder 2 was misfiring. Took it back to the shop that put in the engine and it turns out this engine also had a crack in the block and was leaking coolant into the cylinders. I am now without a car again and have to wait for another engine to be put in. However there is no guarantee this one will not have the same issue come up.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was shaking at start-up, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was notified of coolant intrusion into the spark plugs, causing cylinder #1 to misfire and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train). The contact stated that when the vehicle was started, the check engine warning light illuminated. Additionally, the contact observed an abnormal rumbling from the engine compartment. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 67,026.
I purchased my Ford Edge about 4 years ago at approximately 25000 miles from Tom Ahl in Lima Ohio. It currently has 73989 miles. I have been faithful in my maintenance of the vehicle. I started having rough start that last only briefly and made an appointment with my mechanic. He said the code was cylinder 3 and changed the coil pack. This did not resolve the problem. He then changed the spark plugs. Still did not resolve the issue. I took it to the Ford dealership which determined there was coolant leaking into the cylinders and the engine needed replaced. After doing some research, I learned this is a very common problem with the 2017 Ford Edge Eco boost 2.0 engine. Ford has know about the problem since 2010 and corrected it in 2020. Engines have failed and caught on fire due to this issue. I feel an engine should last longer than 73989 miles and it is a defect in the way the engine was built and cooled. I am filing this complaint in hopes that a recall will be issued. The replacement is costing me over 8000 dollars. I don't want to turn off the code and dump on some one else and I also cant afford to just junk the vehicle. So I am hoping for a recall. Many people have had to deal with this and if Ford had made it known, I would have never purchased this vehicle.
The 2017 Ford Edge is leaking coolant into the engine, and the dealership says that the only remedy is to replace the engine because it cannot be repaired but will need to be replaced. We bought this car brand new from the Ford dealership and did not expect to have a major repair cost so soon after the warranty ended. We have five more months to complete our car payments, and we also just purchased the Ford Maverick. This makes us feel uncertain about Ford. I also discovered that this problem has been known to Ford since 2010 and has not been corrected. We only took this car to the Ford dealership for service since we purchased it in 2017. This will cost us severl thousands to replace the engine. Warranty ended at 60 k and the vihecule is now at about 70k.
Vehicle engine runs extremely rough and shakes the vehicle after starting the engine. White exhaust smoke is also observed and coolant levels are steadily dropping over time. A pungent unpleasant odor is present near the exhaust as well. Vehicle has been experiencing this issue since June 2022 and has progressively gotten worse. The check engine light was illuminated so a OBD-II code reader was utilized on July 2, 2022. The diagnostic codes P0300, P0301, P0302, P0303, P0316, P1026, and P1285 were found. I have reason to believe that it is related to the issues related to the technical service bulletin (TSB) 22-2229. I am concerned about safety regarding this issue. My immediate concern falls on the poisonous gases produced when the engine is burning coolant putting the driver and others near the vehicle at risk. In addition, the vehicle is unreliable and the issue may cause other parts of the engine to fail. I believe this is a Ford design flaw and they should be held responsible. A certified Ford dealership in Colorado will be running diagnostic tests after it has been dropped off for an appointment scheduled on 7/10/2023 at 8:45am MST.
When starting my car the engine would putter for a bit before running smoothly. The engine light eventually came on and I took it to Sunshine Ford in Newburgh, NY. They told me there were two misfires when they hooked it up to the computer and they found coolant in cylinder one when they took the spark plug out. They told me I needed a whole new engine on my car with only 85,000 miles. I found out there is a technical service bulletin on this exact problem for my car and ford knows this is an issue. It should be a recall.
When starting the engine it would putter a bit before running smoothly. The engine light came on and I took it to Sunshine Ford in Newburgh, NY and they told me there is coolant in cylinder one of my engine and I need a new motor. They said there is a crack in the engine motor causing this. There is a technical service bulletin on this exact problem for this make and model. My car only has 85,000 miles on in. There should be a recall for this engine.
As I approached 50,000 miles on my car, I started to notice the car rumbling when I turned it on. Increasingly, I also started to hear the sound of water rushing towards the front of the car upon starting the vehicle as well as occasionally when I would brake while driving. On a few occasions, it took me several attempts to start the vehicle, or I would need to hold the push to start button for a longer period of time to start the car. Shortly after reaching 50,000 miles, the check engine light came on. I brought it to my local mechanic who told me the problem was caused by a 3rd cylinder misfire, which could be due to a possible cracked gasket. He suggested that I bring it to the dealership where I purchased the car, and that they would be aware of the issue, as it is a known issue in the 2017 Ford Edge. After investigating the issue and running a test to confirm, a mechanic at the Ford dealership in Danbury, CT confirmed the issue was related to a cracked gasket that was leaking coolant into the engine. Coolant leaking into the engine is obviously a very serious issue as the lack of coolant can cause the engine to overheat, smoke, and can even result in an engine fire. Fortunately, this issue has not caused an accident, so the police, manufacturer, or insurance representatives have not inspected the vehicle yet to my knowledge. The car is available for inspection upon request at Colonial Ford in Danbury, CT and is currently awaiting a response from Ford Corporation. Unfortunately, the car's 5 year warranty expired in October 2022, nearly 10,000 miles short of the alternative warranty. A Google search reveals many people have had this issue with the 2017 Ford Edge. A recall should be issued to prevent serious injury and potentially death due to the faulty pieces that were used by the manufacturer to build this engine. I am trying to work with Ford to cover the cost of repairs, but so far they have been unwilling to help as the car is outside of the warranty period.
bought a 2017 ford edge 3 months later (2.0 engine) my car starts to overheat, white smoke. I Have it taken in to be looked at to get a bill for 8500 if i want it fixed. The car was also not safteyed. Ford has known issues with this just trying to bring awarness so many people having to go without a car for trusting ford and they are not fixing this issue with there 2.0 eco engines
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where spark plug #3 and engine coil were replaced. The failure recurred and the same parts were replaced a second time. The contact then discovered that the coolant reservoir was empty. The vehicle was then taken to the dealer who discovered a coolant leak inside the engine causing engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
A D V E R T I S E M E N T S
- Cedar Rapids, IA, USA