This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Edge. The contact stated while her husband was removing items from the truck, the contact heard a dinging sound from the vehicle followed by the hatchback of the truck closing. The contact-??s husband was able to move out of the way. On another occasion, the failure occurred again and struck the contact's husband on the shoulder causing minor injuries but he did not seek medical attention. The failure reoccurred several times. The dealer was contacted and stated they could exchange the vehicle for another one; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 96,000.
The contact owns a 2017 Ford Edge. The contact stated that the rear cargo door became ajar and opened independently. The contact stated that there was no audible or visual warning of the door being ajar. The contact stated that the door struck the header of the garage door entry. The vehicle was taken to pat milliken Ford (9600 telegraph rd, redford charter twp, mi 48239, (313) 731-6436) to be diagnosed, but the failure was unable to be duplicated. The manufacturer was not notified of the failure. The approximate failure mileage was 9,500.
The contact owns a 2017 Ford Edge. While driving unknown speeds and when the vehicle was parked, the liftgate would not close and the liftgate warning indicator illuminated. The vehicle was taken to a local dealer (Ford of kirkland located at 11800 124th ave ne kirkland, wa 98034 888-902-1374) where it was diagnosed that it was a design flaw. The vehicle was not repaired. The manufacturer declined to repurchase the vehicle and offered no assistance. The failure mileage was 1,259.
- Seattle, WA, USA
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- Bland, MO, USA