The contact owns a 2016 Ford Edge. The contact stated that vehicle had failed to accelerate upon a cold start as the check engine light appeared on the instrument panel. The vehicle was initially taken to an independent mechanic where they diagnosed a crack in cylinder #1 which caused coolant to leak into the engine. The vehicle was then taken to the dealer and the diagnostic result was confirmed. The manufacturer was notified of the failure, and the manufacturer agreed to cover a portion of the repair. The vehicle was repaired. The failure mileage was approximately 115,000.

- Lincoln, NE, USA

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated the engine was misfiring. The contact stated cylinder #3 coil and spark plug was replaced; however, the failure recurred. The vehicle was taken to the dealer, and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted, and the manufacturer stated that they are aware of the failure and that there was no recall associated with the failure. The failure mileage was 79,274. The contact stated that the engine was replaced and Ford covered a portion of the repair costs.

- Hauppauge, NY, USA

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle started vibrating, and the engine was running roughly. The contact stated that the check engine warning light was illuminated. The contact stated that the temperature gauge needle had gone into the red zone. The contact pulled over and opened the hood to allow the engine to cool down. The contact stated that the failure had occurred before, resulting in an engine replacement due to coolant leaking into the engine block and cracking the cylinder block. The contact had taken the vehicle to a local dealer, where it was diagnosed that coolant was leaking into cylinder #2. The mechanic determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

- Fair Lawn, NJ, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving at an unknown speed, the vehicle started to hesitate and felt bumpy. The check engine warning light illuminated. Additionally, the contact stated that she noticed a light grey smoke coming from the exhaust pipe but faded. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel rail pressure was too low and there was an internal leak from the engine and the engine needed to be replaced. The dealer was notified of the failure and the contact was informed that a diagnostic test could not be performed due to no warning lights being illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the NHTSA Hotline. The failure mileage was approximately 115,098.

- Fredericksburg, TX, USA

The contact owns a 2016 Ford Edge. The contact stated that while starting the vehicle there was an abnormal amount of white smoke coming from the exhaust tip. The contact stated that after commencing driving, the smoke would dissipate. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where the vehicle was diagnosed with coolant intruding into the cylinders. The mechanic determined that the engine needed to be replaced. The was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 173,000.

- Hope Hull, AL, USA

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with coolant leaking into cylinder #4. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

- Randallstown, MD, USA

In 2018 I bought my 2016 Ford Edge which had 60,000 miles on it. I bought the extended warranty plan. I drove it for approximately 30 days and I started having issues with it losing coolant and smoking. I took it back to the dealership and was told it needed a new motor, so they put a new motor in it. Well, I just notice recently that the check engine light comes on (misfire in #2 cylinder ). it was smoking and using coolant. this was the same thing it did in 2018 when they replaced it then. So I took it back to the same place that replaced the motor in 2018 and I just found out on 6/23/2022 that my 2016 Ford Edge needs an engine. Coolant is leaking into #2Cylinder. My car is out of the extended warranty. I need help something is not right with theses motors. The estimate to replace it is $5000 - $6000. There needs to be a recall on this issue.

- East Prairie, MO, USA

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed the vehicle and determined a failure with the spark plugs. The spark plugs were replaced; however, the failure reoccurred. The contact then took the vehicle back to the dealer who diagnosed the vehicle and determined that coolant was leaking into the engine. The dealer informed the contact that the vehicle was not included in an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.

- Las Vegas, NV, USA

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 MPH, the vehicle stalled. The check engine warning light illuminated on the instrument panel. The contact took the vehicle to the local dealer who diagnosed with a faulty ignition coil and an unknown fluid leak. The vehicle was not repaired; however, the mechanic reset an unstated module. The manufacturer was not notified of the failure. The approximate failure mileage was 94,492.

- North Billerica, MA, USA

I had a engine warning light come on so I knew about the one recall for brake lines so I took my vehicle to a Ford dealership in Murfreesboro to fix the recall and to find out why the engine warning light came on, so they gave me a ride home. They asked me to leave my vehicle so these 2 things could be completed and checked out. 2 days had gone by and they finally call to tell me, my car was ready so I got a ride to the dealership to find out what was going on! One of the employees said recall was completed but he said my engine would need to be replaced, because coolant was coming through a cylinder and going into my engine and it would cost me $8,700 to fix!! Now mind you I have only had my car for 2 yrs! I-??m disabled and need my car for my doctors appointments! I-??m still paying on my car and I have to carry full coverage insurance because it-??s financed!! So he told me I could mess my vehicle up further if I continue to drive it this way, so the vehicle is sitting in front of our house and I have not driven it since! My complaint # 1145819! I-??m widowed so I have to rely on my children to take me where I need to go, which is a big inconvenience for us all! My sister had the same EXACT problem with her 2016 Escape and it was recalled, why not my 2016 Edge, it-??s doing the EXACT same thing just different models! Please help me I-??m paying on my auto which is financed and full coverage insurance on a vehicle that doesn-??t run!! I need my vehicle very badly, can we trade vehicles" Or I-??ll be happy if you can just fix the problem, they will have to tow it though because it-??s not running now!! It has over 100,000 PLEASE, PLEASE, PLEASE HELP ME! I-??m disabled, widowed, and on a fixed income so please have MERCY on me!!! I can-??t deal with anymore disappointments!! My phone is set up to not answer any calls not in my contacts, so please leave a message and I-??ll call you right back! PLEASE HELP ME!!! Can you possibly make an exception, because of my predicament??"

- Murfreesboro, TN, USA

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. There was white smoke emerging from the exhaust. The contact stated that the engine was making a whining sound. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in the cylinder. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 104,000.

- Waterford, MI, USA

The contact owns a 2016 Ford Edge. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle started to shudder and shake with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who inspected the vehicle and determined that the coolant level was extremely low. The contact stated that the coolant level was topped off however, the failure persisted. The contact took the vehicle to the local dealer who diagnosed the failure as a coolant leak entering the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Saint Robert, MO, USA