The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,982.

- Winston Salem, NC, USA

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown emission part had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.

- Tacoma, WA, USA

The contact owns a 2014 Ford Edge. The contact stated that stated that upon starting the vehicle, the engine shuddered with heavy white smoke coming from the exhaust pipe. Additionally, the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic where an ODB scanner retrieved information of a misfire in cylinder #4. The vehicle was then taken to a dealer where it was discovered that coolant had leaked into cylinder #4. The dealer determined that the engine long block needed to be replaced and diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The failure mileage was 84,000.

- Kissimmee, FL, USA

Ford TSB 22-2229 -- Coolant intrusion into the cylinder, requiring replacement of the long block engine assembly. The vehicle has only 49,872 miles.

- Chula Vista, CA, USA

While during my 2016 ford edge to my daughters house, started going up a hill and as I was attempting to accelerate my speed kept reducing. When I returned home my husband took my car to an independent mechanic who ran diagnostic test which showed cylinder 2 misfiring. Upon further inspection coolant level was low but no leaks were noted. Mechanic stated water pump needed to be replaced to prevent further possible damage to engine. Called local ford dealer to see if they could confirm diagnosis, we were told to diagnose they would charge 165. Unfortunately on a fixed income and cannot afford! After researching this problem online it appears this is a common issue with 2016 ford edge and while there was a recall issue on some 2016 ford automobiles with the same issues, ours is not included!? I believe this should be recalled as it appears this was a known issue with ford cars, especially the Ecoboost, which is what we have

- Indianapolis , IN, USA

In September of 2022, my flex plate on my 2016 Ford Edge Titanium broke. This is a major component of the engine and $2,000+ fix. I was told by the mechanic that other Ford Edge-??s were experiencing this, it was not a recall. Well, about a year and half later the flex plate broke AGAIN. This time with me driving down the road. The car completely stopped. I-??ve never been more afraid in my life of getting hit. Long story short, after bringing my car in AGAIN for this issue, I was told by the mechanic that though they can replace the flex plate free of charge because it was under warranty, it damaged other components in the engine to the point where it-??s inevitable that my ford will be undrivable soon. They also told me that there was a recall out for this issue so that I can be reimbursed for the previous work. So many others have experienced this. I called the Ford dealership to confirm the recall. However, they told me that it wasn-??t a recall but a -??Customer Service Satisfaction-?? program. Meaning it-??s not officially a recall but enough people have experienced it that they were reimbursing some drivers. This -??program-?? had an expiration date of 3-31-23. I had my car serviced the first time prior to this date but had no idea about this -??program-??. I received no notification. After my flex plate was fixed for the second time now, I submitted my receipts for reimbursement for the service I paid for the flex plate in 2022. I was denied because I was out of the time frame where they were giving refunds. Along with this my Ford continued to get worse because of engine damage to the point where I couldn-??t safely drive it anymore. I was forced to get an another vehicle and because of the condition it was in with the engine sound and damage, I got very little for it. I actually had to rollover thousands of the remaining loan balance to my new car loan. This absolutely needs to be a RECALL. I am so upset, confused and financially drained from all of this. The least that can be

- Noblesville , IN, USA

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment and the sound was persistent. The contact stated that the sound was like a foghorn. The contact stated that an unknown warning light and the check engine warning light illuminated but later went disappeared. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge system and the solenoid system. The contact was informed that the purge system and the solenoid system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.

- San Diego, CA, USA

The contact owns a 2016 Ford Edge. The contact stated that since owning the vehicle, the oil pan had been replaced a total of 4 times due to a leak in the oil pan. The contact stated that no warning light was illuminated prior to the discovery of the oil leak. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired after the latest failure and remained in the possession of the dealer. The failure mileage was 30,780.

- Seattle, WA, USA

Coolant intrusion

- New Braunfels, TX, USA

There is a continuous cylinder 1 misfire and rough idle at start. Have replaced spark plugs, replaced valve cover gasket and spark plug tube seals and coolant continue to drain quickly with cylinder 1 misfire check engine light popping up every week.

- Charlotte, NC, USA

coolant leaked onto the cylinders of the engine causing engine failure. This has been confirmed from Ken Stoepel Ford service center and is a known issue. Vehicle check engine light came on and at the same time the vehicle started running rough which is when I took it to the dealership to be diagnosed. It-??s a safety concern because this can cause overheating and a fire. On top of that the known defect has ruined my engine. This has been an ongoing issue for the ecoboost engine for many people but has yet to be recalled. Vehicle has not been driven since being diagnosed.

- Keerville, TX, USA

As identified by my VIN number, I have a 2016 Ecoboost Ford Edge. Since 2022 I've been dealing with a failing engine from constant leaking of coolant fluids into the internals of the engine. This leaking of coolant is causing excessive white smoke to push out of my vehicles exhaust system. I'm constantly putting additional coolant into the reserva. I've been periodically stranded stranded on the side of the roadway from the engine overheating. Until I discovered that there is a known issue with this vehicle, I have spend hundreds of dollar on repairs based on the check engine light codes. Then on Jun 17th, 2024 I took my vehicle to a Ford service center and after paying over three hundred dollars for an diagnostics test I was told I need a new engine.

- Brooklyn, NY, USA

Overheat/Power loss indication on 2016 Ford Edge with Ecoboost 2.0 resulting coolant leakage into #2 cylinder verified by dealer (failure per TSB [XXX]). Prior TSBs [XXX] have been issued for same problem, but Ford did not assign our VIN to those bulletins. Problem should have been identified when vehicle was under warranty if TSB application were complete. We had P302 code (cylinder 2 misfire), so plugs/coils were replaced. 3 days later ([XXX]) we were traveling home from dinner (approx. 35 MPH, about 3 miles from home) and got a "Overheat" indicator with an indicator stating something similar to "Engine Loss of Power" light. Parked car at home, topped off coolant the next morning and had white smoke from the exhaust upon start-up. Vehicle towed to Ford dealer (01/09/24)...vehicle had not been driven, awaiting dealer availability for diagnosis. Relevant Ford dealer notes on Repair Order are as follows: "PRESSURIZE COOLING SYSTEM AND LEFT OVERNIGHT, FOUND IN A.M. LOSS OF MOST OF PRESSURE. CHECK HISTORY FAULT CODES, FOUND P0302, P0217. REMOVE CYL 2 SPARKPLUG AND CHECK WITH BORESCOPE. FOUND EVIDENCE OF MINOR COOLANT INTRUSION, CLEAN PISTON AND SHINY SLIGHTLY WET. FAILED ENGINE TSB [XXX]. NEED REPLACE LONG BLOCK." There are multiple reports of engine fires and other issues resulting from this condition [XXX] ). This is my mother-in-law's vehicle and I'm advocating for her. I contacted Ford Customer Care, said that they couldn't do anything to help due to family not meeting standards for incentives...in other words since my mother-in-law doesn't buy cars annually, they won't help even though she has been a loyal ford customer. They referred me to NHTSA to request that the VIN be added to the TSB, then they may cover repairs. Contacted NHTSA who confirms that is solely Ford's decision. They stated that Ford routinely misstates NHTSA's role in this process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Murray, UT, USA

Coolant is leaking into the engine cylinders and burning through coolant rapidly. The exact issue that is referenced in recall 20V469000. My vehicle is currently not eligible for this recall, based on a VIN search on Ford.com and from speaking to a Ford customer service rep. It's my understanding that this problem can lead to engine failure or fire which is a significant risk to me and my family. No warning lamps or messages came on at any point. I only realized that the coolant tank was completely empty once I noticed that my heater was blowing cold air and did some internet research. My local Ford Dealer (DeNooyer Ford, Vicksburg, MI) has inspected and diagnosed, confirming that this is indeed the problem and that the vehicle requires a long block engine replacement. The quote for replacement starts at $8,000. If further inspection is needed from NHTSA, the vehicle will be available until I am able to replace the engine or sell.

- Portage, MI, USA

My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system and the cylinders. I requested a buyback from Ford but it was denied with no explanation given other than the list of general criteria for denial. It would appear based on those general criteria that it was probably denied because the vehicle is out of warranty, I encountered problem after warranty expiration/18k miles, and only one repair job (replacing the engine) appears to have repaired it. But it is clearly a defective engine - only question is how long Ford has known about it. I requested just a refund of the repair cost (engine replacement), but that was also denied. Ford customer care said they would give me an extended warranty as a "goodwill gesture" but this does not cover the sunk cost of the engine replacement and they could not promise me it would cover this same problem if it occurred again.

- Lincoln, CA, USA

Blown head gasket due to a engine defect in the 2015-2018 ford edges which can and has cause a car fire as coolant can enter cylinders and ignite, for has corrected this problem in newer models but has not informed or corrected this problems in these years

- Orange, VA, USA

Automobile overheats due to the loss of antifreeze coolant into the engine piston cylinder. This is a known 2016 Ecoboost engine problem where a crack develops in the engine block and the coolant leaks/intrudes into the piston cylinder. Sudden loss of power at any speeds when the engine overheats. Repair for this problem requires an engine replacement with a newer, redesigned version of the engine block.

- Frankfort, IL, USA

Ford Edge coolant leak causing engine failure

- Richmond, TX, USA

My 2016 Ford Edge equipped with a 2.0L EcoBoost engine had coolant leak into the engine cylinders and my check engine light came on. Upon contacting Ford, they said it happens and I should be fine to take a 1,046-mile road trip to Colorado and back home. I then had my hometown mechanic look at the problem and he said I had a P0304 problem and that I need to stop driving the car immediately. He printed off the Technical Service Bulletin dated 06/26/2019. He said if I drove it, it would overheat and potentially catch fire. I immediately drove it to the Ford dealership I purchased this car from and after checking they said I needed a new engine, and I would pay approximately $4,700 right before the holidays. I rented a car for my trip and when I returned, I called the dealership on 11/14/23 and told them to put the new engine in as I can't afford this expense or another vehicle. The bill amounted to $5,955.80 and the difference the dealership said they would bill to Ford, and they would get reimbursed, but I had to pay $4,700. This was not on my radar, budget or understanding as the defect was known since 2019 and I had this car in to my Ford dealership for maintenance many times after this and not one word was mentioned about this faulty engine design. I am single mother with no child support. Shame on Ford!

- Gretna, NE, USA

I own a 2016 Ford Edge SEL AWD Ecoboost with all of the symptoms of the TSB that Ford released on June 9, 2022 (2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL). I brought it for service at Palm Springs Ford in September and received a very large estimate (approx $13,000) to replace the engine, motor and transmission mounts, etc. This is not something that I had expected nor can afford at this time. I see no recall available for this issue. The vehicle is seven (7) years old with 75,932.4 miles and I cannot imagine that coolant leaks and engine failures are a normal feature for a car of this age and with this mileage. I planned to drive this car for several more years and I am disappointed in Ford-??s lack of quality control/assurance.

- Yucca Valley, CA, USA