The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was shifted into reverse, the back over prevention camera screen was pixelated and the image occasionally froze. Additionally, the contact stated that the instrument cluster, the radio, and hands-free phone connection would disconnect with a blank instrument cluster. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.

- Downey, CA, USA

Head gasket problem, so im told by mechanic that i need new gasket. The antifrezze is mixing with oil, 2016 ford edge is known to have these problems, 51000 miles on car. Called ford and they cannot do anything, out of warrenty. Case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mt Vernon, NY, USA

The contact owns a 2016 Ford Edge. The contact stated that while attempting to sort groceries in the trunk of the vehicle, the tailgate suddenly fell, struck her back, and pushed her forward while the tailgate kept closing. After several attempts, the contact-??s caregiver was able to stop the tailgate from lowering and crushing her. As a result, the contact sustained injuries on her left arm and in the back, near the ribs. Medical attention was not sought. The local dealer was notified of the failure; however, no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 179,000.

- Menomonie, WI, USA

The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally, the contact stated that when the backup camera would malfunction the radio display would also be blank showing no selections. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,100.

- Prospect Park, NJ, USA

I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes before starting it again hpeing that maybe it would reset itself. When I started my car again, I had no steering. I was forced to be towed over an hour away and over $3500 to fix

- Athens, OH, USA

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g this same issue. They also repaired my brakes. Jones Kia twice within a 2 month span. And the brake light came on and stayed on. If you need more details ols contact me.

- Baltimore, MD, USA

I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.

- Indianapolis, IN, USA

On my Ford there is a device somewhere inside the rear bumper assembly that will automatically open or close the rear hatch as long as the user has the key fob in their possession. There have been several times where the hatch has come down almost on top of me or my wife.There is a tone that sounds when the hatch starts to move but it only sounds from the front and can be difficult to hear if parked near a street or a busy parking lot. It would be a big help if the automatic hatch movement could be turned off by the driver. I believe Ford should also have a device in-betted in the hatch that also sounds if there is a problem. I have spoken to other owners on the web who also can-??t find a way to turn off the hatch.

- Durham, NC, USA

A Manufacture defect in the brake light housing cracks and causes water inside the light housing causing the light to be dim, eventually short out, and also flicker and shut off & on occasion. The end result is no brake lights or sometimes working depending on the water damage from the Manufacture defect of the light housing plastic.

- Montgomery , PA, USA

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, only to give me my vehicle back and E-Brake could not be unengaged while they returned me the keys in the lot. They looked at it again and stated my ABS Module was broken causing my parking brake actuators to now be faulty resulting in my rear rotors to be worn down to unsafe driving levels. The best reason they could give me for a faulty ABS Module was "lightning strike." I called Ford Customer Care and asked if my car was overlooked in this recall before sold to me and they originally said it was (told me it was manufactured in Ontario, Canada) but then called back to tell me it wasn't one of the vehicles affected. I am deafly afraid that my braking system will fail as I am driving.

- Tampa, FL, USA

Moonroof multiple times has failed to close leaving car open on top. Weather moved in and put tarp but need to have it where I can close the moonroof.

- Prattville, AL, USA

I have a 2016 Ford Edge, which has a panoramic sunroof and moon roof. My sunroof motor only works half the time. It will open with no issues, but then in order to close it, it will close, and then open again. I have to close it several times before it actually stays closed. The other issue I am having is with the moon roof. It has randomly cracked. I keep my vehicle parked in the garage, and work from home. There is no chip in the glass, and the glass doesn't look like a regular spider from a chip. It's wavy cracks.

- Omaha, NE, USA

Adaptive steering fault service required light is on. Car pulls to the right ever since light came on. Took it in for service at 37,000 miles and Ford refuses to repair this safety malfunction under any type of warranty. I purchased extended platinum insurance coverage because I bought this vehicle used 1 year ago. Light comes on everything I turn the vehicle on. I'm concerned for my safety driving, especially at high speeds on the freeway.

- Oceanside, CA, USA

While driving the vehicle on the interstate, three different times it suddenly, without warning, lost all power and shutdown the car. No power, lights, power steering, etc. I had to coast to a stop on a major interstate. Once I was stopped, turned off the car and it restarted like nothing happened. These events were very dangerous. Once was when it was raining so when the car lost power, the wipers stopped at 70 mph so I had to navigate to the shoulder without being able to see. A second time was at night driving 70 mph, when it shutdown, I lost headlights and I couldn't see. It was terrifying as I was in a remote area of I-49 without any lighting to navigate to the shoulder. Again, once stopped and put in park, it restarted immediately. Please note, I'm not the owner of this car. I was driving it as a loaner from a used car dealership. This problem was so serious I am reporting directly to the NHTSA as this car had no recalls to address. Someone is going to get injuries or die. I was terrified.

- Centerton, AR, USA

When parked and locked, the rear hatch will unlock when driver gone, or at night. Rear hatch door will not close by any switch. A danger to personal safety and theft.

- Pryor, OK, USA

When I am driving, my volume for the radio will increase very quickly while have my hands on the steering wheel. I have been driving or parked and it will accelerate as high as it can go. This can be startling, because I am not expecting the sound to get extremely loud, quickly. I have gone into the settings and turned the setting to off when it asks about the volume increasing when we accelerate the gas. However, this didn't fix the problem. Although I chose a date at the bottom as to when this happened, it's not accurate. It is very random and unpredictable when the volume increases.

- Watertown, NY, USA

Vehicle has a motion sensor under the rear area that enables the hatch to open and close when you slide you foot under the bumper if you have the key fob on you. When you begin loading packages if your foot moves near the sensor the hatch can close down suddenly and hit you in the head or back if you are turning to empty a cart. There seems to be no way for the user to shut off the motion sensor. A google search reveals many complaints people have made on this topic. Several Ford products have the same system. Vehicle is parked when this happens.

- Durham, NC, USA

The rear lights across the rear of the car, get filled with water.. this started approx 2 years ago with some condensation, each time I was told this was normal and it would dry after some time. Recently it has gotten a lot worse, and the water fills up over the bulbs and doesn't dry. Pictures were taken by the dealer and submitted to both warranty co's. only to be rejected.. I feel this is a safety issue

- Port Orange, FL, USA

When coming to a stop at an intersection the proximity sensors go off inadvertently frequently when there is no object there. We have taken it to Ford service several times only to be told everything checks out okay. This happens on a daily basis and is very annoying and makes us not trust the sensors since they sense objects that are not visible. This usually happens when slowing down for a stop sign at an intersection or stop light. It can go off on either side even through no other vehicles or objects are there. My wife has recorded this on her phone to show the service department but so far they have not been able to duplicate it. When we showed them the video they said they had another person record a video of the same issue on another Ford Edge under slowing or coming to a stop at an intersection. This report wants a specific date reported when this happened however as mentioned this happens on a regular basis and has done since it was purchased new from Ford country in henderson, nv. We have taken it into two different dealers trying to have this problem taken care of both gaudin Ford in las vegas, nv and Ford country where we purchased the vehicle in henderson,

- Las Vegas, NV, USA

The contact owns a 2016 Ford Edge. While operating the vehicle, the temperature gauge increased to "hot" and the "coolant overheated" message displayed. The vehicle was taken to park city Ford (3333 inwood rd, dallas, tx) where it was diagnosed that an electrical voltage surge had damaged the battery, wire harness, fuse box, and cooling fan. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.

- Houston, TX, USA