CarComplaints.com Notes: The 2016 Edge is starting to show a similar trend to the prior model year of the engine stalling while driving, which owners report is typically caused by low-mileage problems with the throttle body. This is typically considered a safety defect.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,698 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was showing some potential problems with transmission. Intention was to get a transmission flush and fill, spark plugs replaced. After plugs replaced, repair shop took for test drive on local streets. Then it died. Towed back to shop, wouldn't restart. Examined it and found flywheel detached. Towed over to Ford authorized dealership. They called today and said need to replace flywheel, torque converter, and oil pump to the tune of $5300! I internet searched this and found many complaints. Ford issued a recall for this on 2017 models, but not 2016. The replacement parts are the same yet Ford will not repair this at their expense. Makes no sense, same parts! is there any way to get Ford to re-look at this? I shouldn't have to pay for a part defect like the bolts that failed to hold the flex plate on!
While traveling on highway, vehicle began to make humming sound from rear. After about 1 minute of these sounds, the orange wrench light appeared and the vehicle began to sputter. Vehicle continued sputtering at each stop light, running rough until I was able to reach my destination and turn vehicle off.
The contact owns a 2016 Ford Edge. The contact stated that while driving at 45 mph, without warning the drivetrain fractured, causing the front driver side axle to become fractured. The contact was able to steer the vehicle safely off of the roadway. The vehicle was towed to an independent mechanic to be diagnosed. The technician determined that the ptv unit (drivetrain), transmission and axle fractured and need to be replaced. The dealer buckeye Ford london 110 us-42, london, oh 43140 (800) 800-3673 was contacted and informed of the failure. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 76,140.
While driving on a major headway headed out of town, my car started to make excessive rattles and noises coming from the engine area, when I would come to a stop the noise was much louder. I smelt a slight burnt smell, and also noticed the gears jumping in and out. I immediately parked the car, called for help and had the car towed back. I took it to tamiami Ford, in which they told me the flex plate is cracked. And I would need a needed a new flex plate, torque, crankshaft. I had about 69,000 miles on the car at this point and they said the warranty was expired and would not cover this. They contacted higher people and yet still would not cover the issue. Needless to say I had to pay for it out of pocket. But as I see more and more people are complaining of the same issue on forums. I have attached pictures of my cracked flexplate. I have a tow bill and repair bill but not on hand at the moment.
When driving my 2016 Ford Edge on the street or on the highway the car hesitates 2 take off I have to press on the gas really hard before it starts to take off it shakes really bad and when you first start the car it's shaking and jerking when you put the car in drive it hesitates to move with this heart jerking motion and shaking then idles down and then the car will move but it still takes some force on the gas pedal for the car to move also I noticed a burning smell like oil or something and a very thick white smoke clouding out of the exhaust pipes this problem started 3 weeks ago as of today August 28th my Ford Edge will not turn over I've tried replacing the alternator the spark plugs ignition switch it will not turn over the car has been sitting in my driveway since last Friday the check engine light a picture of a ranch and and a picture of a triangle with a caution sign in the middle has came on and then the car will no longer start
- Coral Springs, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2016 Ford Edge. While driving 65 mph, the vehicle lost acceleration. The contact pulled over and restarted the vehicle, and the "see manual" message appeared. The failure occurred intermittently. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 57,000.
While driving on expressway at 70 mph. In traffic engine lost power car started slowing down and would not speed back up. The wrench and the hill assist not available icons were on. Turned on flashers and people behind me gave me room to change lanes and pull to the shoulder. Engine was still running roughly. Hit engine stop button, waited a few seconds tried to restart. It cranked and finally restarted. Was able to make it home with no problems. Made an appointment with Ford dealer and they acted like it was no big deal.
Car stalls out and loses power and symptoms have the potential to be fatal. This usually happens under acceleration and has almost caused 2 rear-end accidents. As I accelerate the car thumps when the engine stalls and then the car loses all acceleration. This sudden loss of power is especially dangerous when happening on the highway or ramp getting up to the highway. These are the two places it consistently happens. The car has been taken to the dealership to be serviced 5 times for the same issue without resolution. I won't let my family drive the car for fear of injury to her. I'm paying for a defective product. I do not feel safe in this vehicle and I don't get the sense that Ford is trying to fix the root issue.
Engine shut down while driving with no warning. Vehicle entered "accessory mode" which kept all of the instruments light up, was able to steer off the road and re-start the car. Vehicle was in motion on a city street with heavy traffic.
Car driving at 55-70 mph straight line down highway and suddenly dies. Car still has accessory power, hit hazard lights and tried to coast to side of road without getting hit. Upon stopping car will immediately restart. Yellow wrench lights up on dash.
2016 Ford Edge titanium approx. Mileage 7600 date: Friday September 8, 2017 time: Approximately 12:45 P.M. location: Southbound on waukegan road/us highway 41 near intersection with casimir pulaski drive (lighted intersection), waukegan Illinois driving southbound in left lane on highway 41 at about 40 mph. Right lane closed for construction work. Weather clear and dry. Roadway flat and straight. Sudden lack of acceleration even with increased pressure on gas pedal. Dash service light (orange warning) 'hill assist not available' with wrench. Also noticed airbag light was lit. Hit brake pedal to light up the warning lights for traffic behind me and also turned on the hazard flashers. Car engine continued to run but the car would not go above about 1 mph. Since right lane and shoulder were not accessible, I turned left at pulaski drive to get onto a slower-moving, less-trafficked roadway and pulled to the shoulder. Car was barely moving. Turned off the ignition and waited approximately 20-30 seconds. Turned the car back on and no error messages were displayed. Tested forward and reverse gears while on the shoulder and felt normal acceleration. Made a U-turn back onto pulaski drive, turned left onto highway 41/waukegan road and drove home. Service on 9/12/17 ' only error code was B1111 described by tech as 'ABS parking brake', code cleared by tech. Service on 9/19/17 ' complete diagnostics run ' no error codes. No resolution.
Throttle body failure - while driving on the freeway, there was a clunk sound and a wrench symbol appeared on our display and the car lost all power. We could not accelerate and had to carefully coast to nearest offramp. We tried to restart car and it did turnover but the same problem repeated after about one minute. It appears this is a common problem with a variety of Ford models. No recall on our vehicle. Extremely dangerous issue.
On 4/4/17 my wife was driving our 2016 Ford Edge (titanium edition) and was talking to me on the phone when the vehicle suddenly shook, lost power, and lost acceleration ability. The yellow wrench, check engine light and air bag light appeared and the power train fault and hill climb assist not available messages appeared on the display. My wife was on the highway going about 70mph when this occurred. She had to try to coast over to the shoulder to pull over to the side of the road.
My wife was on her way to a business meeting. Vehicle was stopped at a red light. Started to turn right, hit accelerator pedal and vehicle barely moved. Lost power, could only go 5 mph. Wrench light came on, as did AWD. Created traffic hazzard as vehicles backed up behind on city street. Creeped to a parking area and had vehicle towed to dealer for evaluation and repair. Cause was powertrain control module (PCM) which was not replaced (following current Ford policy), but reprogrammed, meaning this could happen again in an even more dangerous setting, such as proceeding through an intersection or on a highway.
Driving down the road and the vehicle suddenly went to idle. Had to coast to a stop on the side of the road. The car was still idling but when I tried to give it gas, nothing happened. I shut the car off, restarted and it worked fine. Approx. 10 miles later, did the same thing. Car only has 9,200 miles. I drive the interstate daily and this is going to be very dangerous if it happens there. Will be at the dealer at 9:00am sharp tomorrow.
A D V E R T I S E M E N T S
- Overland Park, KS, USA