On January 4, 2016 the vehicle entered a safe mode in the middle of traffic. Without notice, while in motion and in the middle of traffic, the vehicle shut down; deployed the emergency brakes; and attempted to dial 911. It nearly caused an accident in the middle of a busy intersection. We promptly took the vehicle to the dealership, where they said the issue could not be replicated. The regional representative at Ford customer service stated that if the issue could not be replicated Ford would not be able to do anything else. The vehicle is brand new, with around 3000 miles. We are concerned about the vehicle and Ford's unwillingness to address the issue.

- Indian Land, SC, USA

I have accidentally shut off my car while driving mistaking start button for radio button. This was my fault, but this is not a safe feature for any driver. Fortunately this time I was sitting at a traffic light and was able to restart the car.

- Saline, MI, USA

I was stopped at a stoplight in clear, warm weather when the engine silently turned itself off. Not realizing this, I attempted to turn, but the Edge was off. Ac and radio remained on. I did not see any warning lights on the dashboard. After a few frantic minutes, I noticed the small green light on the ignition button was flashing. I put car in park and was able to restart engine. We have only driven the car a few times since and no problem. I fear this happening while driving in traffic. Vehicle had 765 miles on it- we had it for 3 weeks.

- Fitchburg, WI, USA

We had stopped at a red light and then we proceeded through the light and the transmission shifted hard from 1st to 2nd gear (auto transmission) but didn't think anything about it. We then turned into a parking lot at tampa international airport and the vehicle's engine just shut down before we came to a stop. We coasted into a parking space and the automobile was unresponsive to me trying to shut everything down for approximately 3 to 5 seconds. There was a notification that appeared on the dash when the engine shut down but I don't remember what it said. It then allowed me to depress the start/stop button that allowed the electrical system to shut down for a re-start. I then restarted the engine and picked up my passenger and drove home. The vehicle has been problem free before the incident and did not cause any problems on our return drive home. We were very lucky to have been in a parking lot and not on a busy highway pulling in front of oncoming traffic.

- Bradenton, FL, USA

Drove Edge all day with no problems, then for no reason, the display in dash went blank. No warning lights came on. Could not tell speed, radio would not work, steering was sluggish, vehicle drove rough, front windows would not operate, but rear windows worked. Luck I was 1 mile from dealer; managed to limp to dealer where I contacted my salesman. He drove around parking lot and had same problems.left Edge at dealer. Next day called service dept. And advised them of same issues and was told they have never had anything like that in for repair. Have only had vehicle 30 days, bought new, only 680 miles.

- South Prince George, VA, USA

I was able to drive my brand new 2015 Edge with the battery light on and was told that it may be a faulty light that would turn off. Couple of weeks later light was still on. I took the car to my nearest dealer and was told my alternator had to be replaced and that I should not drive the car further. I was out of a car for 1 week because parts were not available.

- Montebello, CA, USA