CarComplaints.com Notes: There was plenty of hope that Ford would fix their “door ajar†warning light issue for the 2014 model year. This widespread problem has caused the previous 3 model years to stay on top of defect trend lists.
So far, the 2014 Edge doesn't share the poor reputation of prior model years.
9.0
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,300 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 9-27-14, using adaptive cruise control on straight, 4-lane divided highway with no traffic in lane ahead or behind. Vehicle's brakes suddenly activated dropping speed from 74 to 50 mph. Taken to dealership 10-7-14 and issue could not be duplicated. Happened again on 11-11-14 with same roadway & traffic conditions, this time 55 to 50 mph drop. Taken to dealer on 11-20-14 and again no issues were detected with the vehicle. Contacted Ford customer service who said to take it back again to generate a "hot line" complaint for an engineer to look at the vehicle. Took vehicle back 12-3-14 and left it so they could drive it for a few days and try to duplicate the issue (they supplied a rental). Called after 2 days and said an engineer "happened to be there looking at another vehicle so they looked at mine". no issue found, but they did a reset of the system. The entire time they had the vehicle, it was driven a total 6 (six) miles. Also, adaptive cruise is set as a default and cannot be changed. If you turn the "adaptive" feature off, it goes back when you start the vehicle again.
- Newport, TN, USA
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- Newport, TN, USA