This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving approximately 60 mph, the defroster became inoperable. The failure recurred on one occasion. The vehicle was taken to a dealer where it was diagnosed that the air conditioner module had to be reprogrammed. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.
The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 40 mph, the air recirculation would independently shut off after five minutes of use. The failure caused inflammation of the contact's asthmatic symptoms. The vehicle was taken to a dealer, who informed the contact that was the way the manufacturer programmed the air recirculation system. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 6,000. Updated 02/25/14
- Falls Church, VA, USA
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- Parkton, NC, USA