This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While I was driving my Ford Edge 2013 limited, the car shuts off and I lost control of the steering wheel and brakes. I almost hit a pole do the steering wheel going hard. I-??m not the only person with this I problem. This happened to me before.
Unknown but the issue is that the vehicle is all over the road swaying back and forth. The steering is super loose. In other models of the same year it was found to be the toe linkage. Also the cross traffic sensor goes off when nothing is even close causing me to slam on brakes thinking something is back there.
On occasion the brake pedal would go to the floor. It has been very unsafe because at first it might happen only once every 2 months. After several times of happening, took to dealer and diagnosed with a abs control assembly bad. Been told 2400 of abs module are on backorder. Cannot drive car and has been at dealership for 2 months. If there are that many of this component on backorder, Ford should be issuing a recall due to real safety issues with vehicle.
Vehicle is extremely shaky and hard to handle. Also sometimes the advanced traction control warning light comes on in the anti-lock brakes engage while breaking normal lee
- Bloomington, MN, USA
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I was driving the car on the highway. Suddenly, the oil pressure low warning message came on, and the steering wheel locked up. I shut the car off and started it back on, and the message went away and the steering functioned like it was supposed to. I pulled to the nearest gas station and checked the engine oil level. It was right where it was the supposed to be. I continued driving the car with no issues, but I am still very concerned
I was driving my car without any problem. All of a sudden I go to put my car into reverse to back up my driveway and lost all power steering. I was unable to turn my car in any direction and was stuck in the middle of the street with 2 young children in my vehicle. Once I turned the car off and back on the power steering came back.
The engine stopped while in motion (on multiple occasions), usually when coming to a stop or turning. I lost steering control as well. The error "low engine oil pressure" appeared on panel. After putting car in park and attempting to restart the car, it usually would restart right away. On one occasion, it took 2 attempts to start it. Fortunately, there weren't any cars directly behind me or it would've likely caused an accident. A mechanic cleaned the throttle body, replaced a plug, and replaced a misfiring cylinder. The issue has not happened again in the 2 days since then.
Coming into work, in beginning to turn a corner the steering wheel began to suddenly lock up and had to literally force it to turn corner. In turning that corner the car completely shut down and I drifted into a grass area out of traffic. Thankfully I was in a low mph setting. Now 3 days prior to this the car has been having problems staying in park. Emergency brake has to be put on because the car drifts out of park. 2 weeks prior we have had the O2 sensors replaced as well as the brake cylinders on the car due to having to fully jam down on the brakes in order for the car to stop.
2013 Ford Edge current issue: Without any warning brakes started hissing and screeching. In the same day the brakes were hard to press and did not stop the car and then they were loose to the floor, but they did not stop the car. I googled and found out that some vehicles with the same year 2013 have a recall, but my VIN was not included. The symptoms lead to a failing break booster. My cars information system check does not show any warnings, brakes say ok, but I am not able to drive my car. The brakes are not grinding. Twice I had to swerve onto the shoulder of the highway to avoid rear ending the car in front of me. This is frightening to occur to anyone without a system warning.
While driving on the freeway, car lost power at around 80 mph. My car would not accelerate when going up an incline and takes a while to pick up any speed. This happened on the freeway with my wife and my 1 year old which is extremely dangerous
The contact owns a 2013 Ford Edge. While driving 20 mph, the contact heard a noise coming from the half shaft and lost control of the steering wheel. The contact took the vehicle to an independent mechanic and was informed that the half shaft separated from the link shaft, causing the steering wheel to lock. The vehicle was not repaired. The manufacturer and the dealer were not contacted in regards to the failure. The failure mileage was 52,000.
The contact's wife owns a 2013 Ford Edge. The contact stated that while driving at 45 mph, the vehicle stalled without warning. The contact also stated that the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred to the NHTSA hotline and no further assistance was provided. The approximate failure mileage was 65,000.
I was slowly turning right into a gas station when my vehicle died. The steering froze and nothing worked. Thankfully I was able to coast into the gas station where I put the car in park, turned it off, and then back on. It started fine. If I had been on the highway, I would be dead!!!! this is incredibly dangerous!!!!
On 6-22-17 I purchased the Ford Edge from town and country Toyota. Less than a week later the car computer indicator consistently began to denote door ajar. The car was taken back to the dealership where it remained for 4 days. On 7-13-2017 while driving on busy street in charlotte nc around 4:30 pm in the afternoon the Ford Edge computer system flashes that the oil pressure is low. Immediately after this information was placed on the car computer screen the breaks locked, the steering lock and the car stops while in transition with no warning and I am sitting underneath the green light in the middle of an intersection on the street.
Incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.
Issue occurred twice in my car within a month. 1st one, I was driving on highway with my family in speed of around 60 mile/hours due to traffic, all off sudden a message pooped up on my screen to park the car. As I was driving inner lane so could not park on shoulder side but parked inner side which was very dangerous. Car lost power and did not start but heater was on with high heat and fan. All lights were off could not switch on emergency lights. I towed my car to local shop in that town to find the issue but they could not find anything. They could manage to shut off the heater and next day it worked but they asked me to take to Ford dealer shop. I took the car to Ford dealer shop in my town but they also did not find any issue and assure that issue will not happen again and safe to drive. Which was strange to me that without knowing the actual reason how they can be so sure that this car is safe to drive again. 2nd incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.
In a crash involving a front end collision where a truck turned left striking our Edge in the front left, the air bags did not deploy. We were traveling about 25 mph and the other vehicle at about 15-20 mph. My wife suffered a fractured leg and I back issues. The crash was severe enough to total the vehicle. It happened so fast I did not apply brakes. The other vehicle was an older Dodge Dakota pickup.
I have two major problems and safety issues with this car. First is the power booster, which is covered under extended warranty. Symptoms of booster issue are spongy brakes that then went hard with little resistance accompanied by hissing sound coming from brakes. The second issue is a defective throttle body. Three times in as many days when food is on brake, the brake pushes back essentially having lost power brakes and requiring both feet firmly pressed on brake to even remotely slow car down, unable to completely stop vehicle, at the same time I lose power steering and cannot control direction of car, the warning light "low oil pressure" illuminates on the dash. This does not send car into so called "limp home" mode it renders the car essentially inoperable. If I turn the car off and then back on again it returns to normal driving function....until it happens again. I've been lucky that this happened backing out of my driveway and in straight lane stop and go traffic on city streets. Had this happened when I was driving along a curvy mountain road, along the coast or on a los angeles freeway moving 65 mph..I doubt I would have been so lucky. I cannot believe the throttle issue in the Edge is not covered under the extended warranty given to other Ford model cars or even more that this isn't a sweeping safety recall. I am risking life and limb of myself and my two young children driving this car. This is my first Ford and will probably be my last. Ford should be ashamed of themselves.
When turning into a drive way at low speeds the power steering gave out and the breaks and gas pedal were not responding and the low oil pressure to engine message came on the dash. I turned the car off and gave it a few minutes, and when I turned it back on and had it towed to a dealer they couldn't find any code nor could they replicate the problem after having for 3 days. I am worried if this happens again and at higher speeds like when on the highway. I have researched that Ford had similar issues with the throttle body on other models and years but not the 2013 Edge. This needs to be addressed.
A D V E R T I S E M E N T S
- Deltona, FL, USA