This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Left front door ajar. After closing the door door ajar warning light still stays on and cabin lights on. Need to close very hard couple of times to get rid of "door ajar" warning light and cabin lights to off.
Door ajar- front driver door will not latch properly and therefore door ajar alert stays on all the time. The interior lights remain on when first driving which causes safety hazard at night and the doors will not lock while driving, another safety issue.
Fuel odor in cabin. Every time I put gasoline on it, when trying to turn on, it fails and I have to try several times. While parked it turn off by it self and a red notification saying something like oil pressure appears. I went to dealer and they say is ok. I entered the VIN in your site and there are 2 recalls. Dealer never contact me about that.
- Caguas, PR, USA
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My vehicle begun having problems on the drivers side door at around 40,000 miles whenever I would open and close the door. It would flash "door ajar" and the interior light would stay on when I started to drive. Once I would slow, the dash would also have a "shift to park" warning flashing. The doors would no longer lock when I was driving, and I was unable to secure the vehicle when it was parked. The interior lights would remain on. It took my local Ford dealer almost 2 weeks to fit me into their schedule to have it looked at, and it cost me over $500 to have it replaced. This has been reported as a common problem in these vehicles and should be treated as a safety hazard. It was very distracting and unsafe when you can no longer secure your vehicle, especially someone with a child.
Passenger door ajar icon is lit on the board after I close door and doors never lock, driving with door unlocked. Lights stay on all the time, draining battery, so I pulled bulbs from ceiling to save battery. When I stop or park the car, locking the car with key remote sound twice and lights never shuts. I believe is hazardous to drive the car with door unlock.
Door ajar light and alarm bells remain after the door is shut, even after repeated attempts to shut the door. The interior lights remain on which affects ability to see at night. The warning lights and alarms are distracting while driving. The door stays shut but there is no way to know if it is secure. The issue exists after attempts to repair it by a mechanic.
The drivers side door ajar light comes on after the door is closed and the alarm sound comes on warning you of the door problem. This happens about two times a week and sometimes times you have to close the door about five times to correct the problem. Sometimes this happens when the car is being driven and I have to stop the vehicle to reclose the door.
I have been dealing with this door latch sensor issue for the duration of my ownership on my Ford Edge. I don't see how it is possible that our vehicles meet NHTSA standard Federal Motor Vehicle Safety Standard (FMVSS) no. 206, door locks and door retention components. The testing for that standard would have been done in a laboratory, and it is apparent that contaminants out in the field are making their way into the door lock assembly and compromising the sensor - it is not a stretch to consider the latch itself may be deteriorating as well. There is no way to know if the door is fully shut. The interior lights coming on while driving at nighttime from the unpredictable sensor. I just replaced a battery 10/3/16, failed from the sensor draining it repeatedly, bought the largest capacity oem replacement I could get for it from from the dealer. While parked, even for hours and days on end untouched, the car will periodically sense the door is opened and closed (though it hasn't been), and the parking/convenience lighting will come on and go back off again.
I have also received the "door ajar" message and warning bell that would sound whenever the vehicle was in motion. Additionally, the keypad entry would not work and the hands free entry did not work. The dealer replaced the door latch at a cost of about $700.
Door ajar warning comes on, even when door is shut. This prevents the doors from locking and they can only be locked manually, the dome lights will never go off and eventually the battery dies, and the ac will only blow cold on 1 setting. It will not blow heat. The keypad will not let the vehicle lock when the warning is on. This happens when the car is moving or stationary, and intermittently. Sometimes it doesn't happen, sometimes I have to shut the door 20 times to get it to lock properly with the lights off.
The warning "door ajar" on driver's door keeps dinging even though door is latched. Sometimes slamming the door once (or 3-8 times) will get the warning off the display panel. Many times I have to listen to the warning the whole time I'm driving as it insists that the door is ajar. Very annoying to the point of being a driving distraction!
The door ajar light remains on for the driver side door although the door is latched properly. This happened and was "fixed" with a new sensor 1 yr ago. Now it has started again. While the light is on the doors do not automatically lock while driving (especially dangerous with 2 kids), the lights inside remain on after the car is shut off (although I cannot prove it is related to this I have already changed the battery once on this car), if the car is locked while off at times the sensor trips itself and then the alarm starts going off on its own randomly, therefor now I have to leave the car unlocked so that the alarm does not bother my neighbors in the middle of the night.
Door ajar light remains on even though door is obviously closed. Interior light stays on until car accelerates beyond 5 mph (?) and door ajar light stays on for length of trip. 'shift to park' yellow warning appears whilst driving but stopped at a light. When closing and locking door after parking, car honks twice signifying unlocked door. Light stays on, possibly draining battery.
Door latch on drivers door does not turn car computer off when it is opened. Computer and radio will remain on unless passenger door is opened and closed. Causing a drain on the battery causing it to be replaced. There is no alarm warning when drivers doors is opened. The senor is not working at all. While driving on any road the sensor will not notify you that your drivers door is opened or not closed correctly. The door could open while driving I have taken it to the dealership and was advised by the service adviser that it is a known safety issue but I should wait for the recall to get it fixed. They have had a lot of complaints about the door latch and sensors noticed the issue and had it in the shop 7/14/2016 for this issue after noticing the door was not closed while traveling down the road about to get on freeway and no alerts or warning signs no lights nothing this is a accident waiting to happen and a huge safety issue to my family
Driver door latch assembly became faulty at 53000 miles. Car doors would not lock automatically as designed when the vehicle reached 15 to 20 mph.. the vehicle had to be driven with doors unlocked at all times. Stopping at an intersection with doors unlocked created a safety situation. Audio alarms kept going off as the vehicle was in motion. The audio alarms indicated the driver door was ajar which was not true. Instrument panel displayed false visual alarms while vehicle was being driven resulting in driver distraction. Driver was instructed to place the vehicle in park while vehicle was in motion. Engaging the brake pedal at a stop light or stop sign resulted in the vehicle audio alarms going off once the brake was released. Audio alarms were annoying, distracting and frustrating to driver. Vehicle latch was replaced by private mechanic, computer was reprogrammed for a total cost of $454 out of owner's pocket. Owner was informed by mechanic that Ford had issued a technical service bulletin so Ford was aware the issue was common.
A D V E R T I S E M E N T S
- Wichita, KS, USA