This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Instrument panel shows driver door ajar when door is not ajar. Door has to be opened and closed repeatedly until instrument panel no longer shows driver door ajar. This prevents the car from being properly locked. The door ajar light will randomly come on while driving, causing cabin lights to illuminate, which is especially hazardous when it is dark out. This is a serious issue with multiple Ford vehicles and must be addressed.
Get in, close door, start Ford Edge, ...drivers door ajar lights, warns, chimes and flashes put in park, drivers door open!! instantly unlocks _A_L_L_ doors and lights all interior up thus removing all safety of locked doors from unlawful and unsafe intrusion of others!!!! will not cancel or turn off. Furthermore entire time using Edge for reliable transportation is rendered useless----- while doors stay unlocked, can be open anytime! Ford Motor Company should do something quick before a horrible incident happens starting a flood of lawsuits for endangering the owners of Ford Edges!!
The " driver door ajar" warning light remains on constantly. Being a senior citizen, I'm concerned about being car jacked when stopped because the door locks will not automatically activate when the warning light is on. Also, the interior lights remain on for a period of time which can alert a car jacker. The Ford dealer estimate to repair the latch sensor is $470.
The contact owns a 2013 Ford Edge. The contact stated that the headlights failed to illuminate the road sufficiently and also exhibited an abnormal yellow tint. The vehicle was taken to a dealer for diagnosis but the contact was informed that the headlights were operating as designed and there were no replacement bulbs for the vehicle. The manufacturer was notified of the failure. The vehicle was not repaired. The failure and current mileage was 619. Updated 10/29/13 updated 10/30/2013
We were involved in a four car crash. We were the third car. The traffic was a little heavy and stop and go. The two cars in front of us stopped fast and we did too. Then we looked in the rear view mirror and saw a Honda Odyssey coming at us at about 35-40 mph. The driver slammed into the rear of our car. The car started on fire as soon as we were hit. I was in the passenger seat and I could see the flames and smoke coming out of the car. My husband jumped out of the car and I couldn't open my door. My husband then hit the unlock button on his side and then came around to the passenger side and got me out of the car. I was crying and terrified. A business man came from across the street and tried to put the fire out with a fire extinguisher. He had to return back to his business and our new car was still on fire. The police and fire department came and put out the fire. The car was then towed away. I went to the hospital. I was sore from where the seatbelt was and from being so badly jerked back and forth. I am still receiving some medical care. The driver of the Honda Odyssey was found at fault and issued a ticket. We have yet to find out why this car started on fire. No one at the Ford dealership could or would answer that question. Can you find the answer this question" is there a defect in this car" three older vehicles in this accident and the only car that starts on fire is our brand new 2013 Ford Edge with 5,000 miles on it. Ford should step up to the plate and acknowledge there is a problem when a brand new car starts on fire.
- Macomb, MI, USA
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1.driver's door arm rest and center arm rest do not align up, when both arms are on the arm rests. 2.drive control know is in the way and makes it hard to use center lower electric console. 3.turn signal stays on when you use it to change lanes, have to reset it. 4.both front doors, lower storage area, is too long, as things tend to get stuck in the back of the storage area. 5.center storage area is hard to get to, and also things get behind the console and you cannot get to them. 6.no trunk cover, hook ups. 7.back seat did not go all the way down.
The contact owns a 2013 Ford Edge. The contact stated that the headlights were extremely bright, causing other drivers to become slightly blind. The vehicle was taken to the dealer for inspection where they stated that the light may have needed an adjustment. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 185.
A D V E R T I S E M E N T S
- Etna, OH, USA