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CarComplaints.com Notes: The 2013 Edge has its fair share of problems, but chief among them is an annoying “door ajar” warning light that won’t shut off even when the door is most definitely closed. While the retina-burning, ever-present false reminder on your dashboard is bad, it points to a deeper problem that can drain the battery, leave the doors unlocked while in motion, or render the key fob useless.

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge fuel system problems

fuel system problem

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2013 Ford Edge Owner Comments

problem #3

Dec 112016

Edge 6-cyl

  • 30,000 miles

A D V E R T I S E M E N T S

2013 Ford Edge fuel system, gasoline. A fuel leak in the presence of an ignition source may result in a fire. Leaving the residence. Once passed the control of the security agent of the residence. I accelerate the vehicle normally and then hear a rather deafening noise. I stop the vehicle immediately and process to exit the vehicle quickly as I feel the body warm. Once I get out of the vehicle and run to a safe place about 40 feet away, I throw myself on the ground and look at the vehicle and see that the vehicle is burning. I can see that the fire is consuming the vehicle and can observe fire inside the vehicle coming out of the windows and fire through the bottom of the vehicle that goes from the front of the engine down the side. And the fire runs to the gas tank.

- Carolina, PR, USA

problem #2

Dec 162013

Edge 6-cyl

  • 33,500 miles
Have noted on multiple occasions the odor of fuel/gasoline in closed cab of 2013 Ford Edge after starting vehicle. This does not happen every time I start vehicle, but approx 10% of starts it does. I have taken it in to my local Ford dealer twice and they said they could find no fuel leak. Well, I have continued to experience the gasoline odor multiple times since they checked it. My bumper to bumper warranty will soon expire and I get the impression with the run around I have been getting that Ford does not take this complaint serious enough to try a little harder to find the source and fix it. This is not an eco-boost engine, it is a 3.5 liter V6, questioning if this could be same problem Ford has had with multiple other models fuel lines, after all they do use alot of the same part in multiple models.

- New York Mills, MN, USA

problem #1

Nov 232013

Edge 6-cyl

  • 3,400 miles
Car stopped running as my wife, daughter, and myself were on our way home. My wife was driving and was able to pull to the side of the hwy. After a few minutes the car restarted and we continued home. I took the car to the dealer and left it for about a week. The service rep. I spoke with said they could find no trouble code and could not duplicate the problem. I asked if he had spoken with Ford engineering about this and he said no. I asked him to and he said he would. He called Ford engineering and they said they had no solution and denied a problem. I was told to return my loaner car. I did so.a different service rep. Waited on me this time.when he brought me the car he asked if my problem was fixed and I said no.he asked me the problem and I told him.he then told me that he had a lady with the same problem with her car, a 2012 Ford Edge. He contacted Ford and they told him to change programming. They did this two times and the problem persisted.she then traded the car with 32000 mi. On it for a new vehicle. I talked with several Ford reps and for the most part seemed unconcerned. I expressed my safety concerns to them to no avail. I was treated as collateral damage.

- Hernando, MS, USA

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