This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. While driving various speeds and passing other vehicles, the contact noticed a strong odor of exhaust fumes inside the vehicle when the accelerator pedal was depressed. The vehicle was taken to jacky jones Ford of hayesville (1493 us-64, hayesville, nc 28904, 828-389-6325), but could not be diagnosed. The service technician suggested that the source of the odor could be that the rear spoiler was holding exhaust fumes. The rear spoiler was resealed with sealant. The contact stated that the issue persisted and the vehicle was taken back to the dealer. The service manger was advised by the Ford corporate office to seal all the holes, especially by bolts where any odor could enter the vehicle from underneath. The holes were sealed, but fumes still entered the vehicle. The manufacturer was notified many times by the contact, but no further assistance was offered. The contact was referred to NHTSA. The failure mileage was 19,905.
The contact owns a 2013 Ford Edge. While driving approximately 60 mph, exhaust fumes emitted inside the vehicle. The contact stated that the failure recurred numerous times and without warning. The vehicle was taken to a dealer, but was not repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The failure mileage was 100. Updated 09/21/15.
I did buy a brand new 2013 Ford Edge and today it has reach 16,000km I have a big problem and the dealer do not know what to do. When I go like 80km per hour I get an exhaust smell in the cabin. I bought my Edge in el salvador from a dealer and it's been like 6 times they have checked it and no solution for the bad smell. I have to roll down the windows because I get dizzy after a while. I have spend $40,000 for this vehicle and would like a solution, pleaseeee.
- Antiguo Cuscatlan, LA, USA
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- Murphy, NC, USA