The engine threw a rod at 11,000miles. Ford promised us they would replace the entire engine, giving my wife security about driving the vehicle the long drive to work everyday. However, when we got the car back, they only put in a short block and replaced one of the heads. They repetitively lied to us about who was the supervisor and when they would call, and what they would do to help us. They did nothing that was promised.
A D V E R T I S E M E N T S
The engine threw a rod at 11,000miles. Ford promised us they would replace the entire engine, giving my wife security about driving the vehicle the long drive to work everyday. However, when we got the car back, they only put in a short block and replaced one of the heads. They repetitively lied to us about who was the supervisor and when they would call, and what they would do to help us. They did nothing that was promised.
- Gregg L., Darrouzett, TX, US