This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side door sensor indicates door ajar, preventing other functions of the vehicle from operating normally, such as dome light turning off while driving and after locking doors, doors will not remain locked while driving and other related functions. Issues causes a drain on the battery until it eventually loses charge, leaving driver stranded. Door ajar indicator remains on the entire time during operation of the vehicle.
Drivers side door ajar light stays on all the time along with the shift to park and engine on messages. Automatic locks dont work anymore. The radio sometimes blanks completelt out. Taking it to the garge for the third time. Other people have posted online with the same problems and Ford will not issue a recall or fix the problem properly. Something needs to be done now to make Ford accountable for there vehicles
The car always says the drivers side door is ajar and the shift to park message shows up on the dash along with the engine on message. None of these messages go away. Its always dinging because it thinks the door is open and the automatic locks dont work. This will be the third time I take this to the garage for the same thing. I understand alot of people have the same problem with this car and Ford will not issue a recall or fix the problem properly.
Driver door ajar notification, dome lights and mirror lights stay on. Comes on when driving. Dont always know if the door is closed properly or not. Took it to dealer they temporily stopped it, then it started again.
The drivers door ajar light stays on 90% of the time while driving down the road. When you shut the vehicle off and even if you remove the keys the lights all remain on as if you had the doors open and run the battery dead, only shows drivers door, all other door sensors are fine! I am an avid Ford owner but I see so many others having the same issue, I hope to see a recall to fix this problem or our next vehicle might not be a Ford!
- Griggsville, IL, USA
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The contact owns a 2013 Ford Edge. While driving at 45 mph, the vehicle stalled and the electronic control module indicator illuminated on the instrument panel. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.
2013 Ford Edge.door is securely shut and engine is running. However, driver display shows message, "driver door ajar" and chime is audible. Chime is audible at low speeds which can distract driver when stopping. Interior dome lights stay on while starting to drive, but will eventually turn off. While driving, driver display shows message, "shift to park". interior dome lights and side mirror lights stay on when engine is stopped and doors are locked. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly.
One day while driving the door ajar alert came on the dashboard. When I could do so, I opened and closed the door. The alert remained on. Took it to the Ford dealership to have it looked at and they said it's the door ajar latch assembly has failed and that it's a common problem. It could be fixed for $500. I said no thank you. It would take me 5+ time of slamming the door closed to get the alert to go off. Once I would get the alert off, I would access my car via the passenger side. Eventually that has stopping working and the door ajar alert is on constantly. While driving, this brings up a "shift to park" alert every time I can to a stop. In addition to that, now while driving and I lock the doors from inside the car, they lock and then immediately unlock. All 4 doors. Furious with all the problems and Ford has done nothing about it.
Door is securely shut and engine is running. However, driver display shows message, "driver door ajar" and chime is audible. Interior dome lights stay on while starting to drive, but will eventually turn off. While driving, driver display shows message, "shift to park". interior dome lights and side mirror lights stay on when engine is stopped and doors are locked.
Drivers door ajar light remains on even after door is shut, causing dome light to continue to stay lite. Info states shift to park whenever come to stop.
The contact owns a 2013 Ford Edge. While the vehicle was parked, the front driver side door warning light illuminated when the driver's door was securely closed. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.
The contact owns a 2013 Ford Edge. While driving 50 mph, the driver and front passenger side door warning lights illuminated. The contact attempted to close the doors until the warning lights stopped illuminating, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
Driver side door will shut, but inside will show "ajar" with all dome lights on. After numerous times (20+) of opening and closing the door, it will sometimes finally close to stop showing ajar and lights will turn off. In my opinion, this is a safety hazard if driving at night as I've experienced already once with my door not willing to close properly at night, and having to drive with all dome lights on (huge issue). Went to a Ford dealer that says they will run a diagnostics test to see what's wrong, but there are hundreds if not thousands of complaints already on-line of people having the same issue and this still hasn't been addressed by Ford for a recall. Many are saying the costs are from $250-$500 for repairs to get it fixed. For a 2 year old car, this should not be happening!
The front door lock sensor doesn't work. When the door is shut the sensor doesn't sense that the door is shut, causing the notice to direct user to shift car in park to shut door, when it's already shut.
Driver door sensor does not sense the door is closed. This prevents the over head dome light from shutting off, which at night making it hard to see out the front windshield. The door locks also will not stay locked even if you manually push down the indicator. This allows my children to open the rear doors as we drive down the street. I was told twice now that this is not a safety issue and nothing is broken, so it isnt covered under warranty or a recall.
We were on our way to Texas from Missouri. As we were traveling South on I35 a warning light came on the dash stating that the driver's door was ajar when it appeared to be shut. It then told us to shift to park and shut the door. We pulled over on I35 thinking it was something that we needed to do for safety reasons. My wife got out of the vehicle and was almost hit by a car at highway speeds. After shutting the door several times the warning light would not go off as well as the dome light. Because of the issue the doors would not lock and the alarm would not arm itself. I have been a local police officer for kcpd for 14 years and have seen far too many accidents because of people pulling over on a highway. This issue needs to be addressed and fixed on all Ford vehicles. After our trip I reserched this issue online and apparently its happening on several different Ford models. I saw complaint after complaint by people who were Ford owners.
Door ajar warning comes on when the door is shut due to faulty sensor in drivers side front door. Interior lights stay on causing a hazard to driver at night.
Driver door ajar warning light stays on when door is shut. Door locks will not lock upon movement of vehicle when light is on. When trying to lock the vehicle after turning off, interior and puddle lights stay on, draining battery. This has gotten progressively worse over the past six months.
The driver's door ajar light on the dash instrument cluster and the interior lights stay illuminated even when the door is completely shut. The door needs to be slammed several times before the light extinguishes, but sometimes will not go out at all. This leaves driver with an insecure feeling the car door is not securely closed while driving. This problem seems to be widespread on this model vehicle from what I read on the internet.
A D V E R T I S E M E N T S
- Orem, UT, USA