This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver door ajar light stays on even when the door is shut!interior dome lights stay on and it tells you to shift the car to park. Does not matter how many times you shut the door it is still sensing it is open. I have to shut the door mulitple times and use the key fob until the lights go off so the battery does not run down. You can shut the door and finally get it to turn off, then start driving and it will tell you to shift to park that the door is ajar and the dome lights come on. The estimate from the dealer to repair is $500. This is a major safety concern because my door will not lock while it is showing its ajar and I have children in the back seat that could open it, it is very distracting, frustrating and when it happens at night my lights will not go off and you can not see clearly. I have seen so many complaints regarding this and is very disappointed that Ford is not concerned as well!!!!
Door ajar, lights on warning. Door is completely closed but door ajar warning comes on causing interior lights to come on and beeping noise. Safety hazard. Cost is about $400 to fix. Grrrr.
Driver ajar light stays on even when the door is shut. An audible warning repeats and visual warning to place the car in park. Interior dome lights sometimes stay on in that the sensor indicates the door is open. Dealer verified sensor error also noted this is a recurring problem Ford Edge vehicles. The estimate from the dealer to repair is in excess of $400. This is a non-warranty problem that has major safety concerns.
Driver ajar light stays on even when the door is shut. A warning dinging keeps sounding. Interior dome lights sometimes stay on in that the sensor indicates the door is open. Dealer verified sensor error also noted this is a recurring problem Ford Edge vehicles. The estimate from the dealer to repair is $444, vehicle has 18,000 actual miles. This is a non-warranty problem that has major safety concerns.
- Greenwood, IN, USA
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Driver door sensor does not register that door is closed (says door is ajar) and automatic locks will not lock as a result. Touch lock and unlock will not respond unless sensor registers that door is fully closed. Dome lights remain lit because the vehicle thinks the door is open making it difficult to see when driving at night. Ongoing issue since February 2016.
Door sensor is not working. The signal comes on that show door ajar when the door is shut tightly. Also a dinging noise starts as soon as I put the key in the ignition, without even turning the key.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning light remained illuminated while the vehicle was in the drive position. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,487.
My door ajar light dome light stays on even though the door is shut it's dangerous while driving at night due to domelight staying on its distracting cause door ding sounds off while driving been stranded one time cause dome light stood on but the one thats the worst I was so used to still driving with light on I was in my parking lot luckily with wife I turn on car dome light is on so I figure door is shut its just the sensor going off like always but door shut this time the door was open not shut I turn and fall off car lucky wife pressed break one day a person is going to think its just the sensor going off and door is locked while actually its open get hurt and ill be the first witness for that persons lawsuit against Ford cause they are acting like thats not a recall situation shame on Ford I will never buy a Ford and will tell everyone and their brother the same thing they say buy a Ford cause its Ford tough better said Ford tough luck
The contact owns a 2013 Ford Edge. While the contact was inside the vehicle, the door ajar warning light illuminated intermittently. The failure recurred twice. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.
The driver door lock door ajar sensor has gone bad and the the dome light stays on which drained the battery. I have been reading on the internet and this has been a problem for Ford since 2012 on this vehicle but no recall has been issued.
Door ajar signal stays on when door is close. Interior light stays on due to door ajar signal. Inability to lock doors while in vehicle. Faulty latch. Dome light stays on & creates a night driving hazard. Doors will not lock, a major safety concern.
My door ajar indicator will not stop alerting me that my door is open regarless of the doors staet closed or not. So now when driving my interior over head lights will not go off even at night impairing my vision. Ford dealer ship refuses to fix this problem I only have 35000 miles on the vehicle and this is the second time I have taken it in for this same failure. The first time they fixed it and it lasted about a year now they refuse to fix it. Not only do I have to disconnect my battery at night or the lights wear it down but now that my interior lights stay on at night it makes it hard to see the traffic around me.
The driver door ajar light comes on and the shift to park warning comes on the bells dings and all inside lights stay on.whether the car is on or not, the lights stay on. I've had to replace my battery because the lights won't shut off. I cannot open and close the door to get the warning to go off. Also the dash lights an overhead lights will come on when no one has even been in the car it's making me crazy!! I called Ford customer service ad the told me to try to get my third party warranty to cover the repairs.this is all bull crap, Ford needs to recall and repair everyone's problem.
27500 mileage stationary and in motion interior light will not go out, driver door light ajar when stationary and in motion, interior lights come on when vehicle is in no motion and keys are taken out ignition, engine light on when stationary and in motion
Driver door ajar light stays on constantly even though the door is securely closed, also the vehicle doors will not lock when the car is in motion, the interior courtesy lights stay on while car is being driven which makes night vision impossible. Alarms go off constantly while driving calling for the driver to stop and shift into park
Door ajar is continually coming on. The doors locks, but unlock immediately when in motion and dome light stay on for a period of time then goes out. When car is in park chime and door ajar icon does not go off until key is out of ignition. When vehicle is parked the dome lights also stay on for a period of time, until lately when interior lights stay on indefinitely.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar light was constantly illuminated when the door was closed completely. The failure was persistent. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 42,000.
Door ajar light will not go off on drivers door (front left) when starting vehicle. When turning off vehicle dome lights will not go off both instants I have to continue to open and close door and play with the lock until the door ajar light or dome lights goes off. I have read that this is a big problem that Ford does not recognize.
A D V E R T I S E M E N T S
- Elverta, CA, USA