This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver door ajar warning. Cannot lock doors, interior lights go on, warning chime sounds. Very dangerous especially at night with the interior lights on with doors unlocked. Dealer said no recall. Had to pay $366.10 for a "possible" fix by cleaning contact latch with tool and recycled per tsb 15-0013.
Was driving approx. 45 mph coming thru a 5 corners major intersection at peak traffic time of 5:15pm. Driving on state farm to market road in town of 100K residents. Had been driving approx. 3 miles. Temp in 80's, roads dry. Complete loss of power, nearly rear ended. Car crept a little, moved to middle turn lane, strong forward lurch/jerk, yellow wrench light on. Put car in park, turned it off. Tried to start, nothing. Sat about a minute, tried, started. Limped to parking lot. Turned vehicle off, sat for about 20 minutes. Then took route home going thru subdivisions where stall would not jeapordize life. Could not drive to dealer as that would involve highway, and risk of fatal accident. I was very fortunate today, have never been that scared driving a vehicle in 40 yrs of driving.
A faulty switch in driver door causing a constant faulty driver door ajar alarm in car...dome light stays on at night while car is in reverse...doors will not lock while driving because the sensor is saying that the door is open...after parking/shutdown lights remain on additional minutes, again sensing that the door is open causing un-needed battery drain...no recall...$400 repair to replace a cheap faulty door switch...many people complaining on internet about this very problem...
- Glenmoore, PA, USA
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Driver's door sensor does not work properly making it seem the door is open when it is not. Doors cannot be locked making for unsafe conditions for passengers. Carjacking very possible!
The door open warning light stays on even when its closed, this is not allowing the doors to close properly, this also causes the panic alarm to go off and it keeps the dome light on while driving causing glare at night due to the bright dome light staying on. This also drains the batter due to the constant intirior lights staying on when the car is parked and closed
The contact owns a 2013 Ford Edge. After the vehicle was refueled, the contact discovered that fuel was leaking without warning. The vehicle was taken to a dealer where it was diagnosed that the fuel filler pipe needed to be replaced. The vehicle was repaired. In addition, when the vehicle was shut off, the instrument panel remained illuminated and caused the battery to become inoperable. The vehicle was taken to the dealer on two separate occasions where it was diagnosed that the door ajar switch needed to be cleaned and replaced. The vehicle was repaired. The contact also mentioned that the heating system failed to operate without warning. The vehicle was taken back to the dealer where it was diagnosed that the heating system needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 29,338.
After starting vehicle, the driver door ajar light will come on. The doors will not lock and the interior lights will stay on. This is the third time this has happened. It started the first time, April of 2015, 42,799 miles. Took to dealer and said it was fixed. April 2016, 54,629 miles did same thing. Returned to dealer, said it was fixed. Today at 58,770 miles it is doing same thing again. Vehicle is presently at the dealer for repair. Do not feel I should have to pay for this repair again. The government should make Ford recall this problem and get it fixed. Do not feel it is safe to be driving and this happens, no locked doors and interior lights can come on. When this happens, you can hit the ok switch on the steering wheel to stop the warning buzzer from constantly ringing to the occasional reminder, but the doors still do not lock. This happens right after you get in the vehicle, shut the door and start the engine. It has also happened when driving and it will come on.
Past year car warns to shift into park; although in park. Warning that drivers door is ajar, when it is closed. This causes the interior lights to stay on, cant lock the doors and causes my car alarm to go off at any given time. The dealer has been unable to fix. Please recall this. There and tons of complaints on this site and all over the internet. How can Ford ignore this"?"
Door ajar light, when all doors are properly closed the "door ajar" light appears. When vehicle is turned off and secured the system still says the door is ajar causing the dome lights to remain on, thus draining the battery. If driving at night the system again keeps the dome light on while the vehicles moving making it hard to see out of the vehicle.
For the past 4 months the door ajar signal stays on when door is closed. Interior light stays on. Not able to lock doors while in or outside of the vehicle. While driving (streets or highway) the shift to park indicator lights up, the door ajar indicator comes on, interior lights turn on, all the doors unlock and the door open chimes are heard. This is a serious safety and operation issued with the passengers and vehicle.
Door ajar sensor - while driving door ajar indicator comes on. It drains my battery while parked. This is the second time the issue has repeated itself on the driver door.
The driver door ajar light will not turn off even when the door is closed. It won't allow you to lock the doors and the interior light will stay lit. When driving it will tell you to shift to park. Even when you open the door and close it numerous times it still says door ajar. Also, if you hit a bump or roll down your window this will randomly happen as well. I called my local Ford garage and they said they never heard of this issue with the Edge.
Drivers door ajar indicates the drivers door is open when the door is secured and shut. Interior lights and chime come on. This occurs when the car is stopped and when it is in motion. This was never a problem with my 2007 Ford Edge. It is a wide spread problem that Ford needs to step up and take ownership of.
For about a month the door ajar signal stays on when door is closed. Interior light stays on. Not able to lock doors while in or outside of the vehicle. While driving (streets or highway) the shift to park indicator lights up, the door ajar indicator comes on, interior lights turn on, all the doors unlock and the door open chimes are heard. When I initially checked for recalls there are several internet stories from 2014 related to this issue on the Ford Edge. I was told about a recall that had been issued on Ford vehicles so I took my Edge to South bay Ford on Saturday, August 5, 2016. I was told that my Edge was not on the recall list. On August 4, 2016 cnbc reported the recall of about 830,000 Ford vehicles (www.cnbc.com/2016/08/04/Ford-recalls-830000-2012-2016-Ford-and-Lincoln-vehicles-to-fix-latches.html). to my surprise the 2013 Ford Edge is not listed.
When turning key to start vehicle, "driver side door ajar" indicator light displays. While driving, same indicator light remains on, along with constant "door ajar" chime. After parking the vehicle, interior lights will not dim even tho latch is secure--- and security alarm is on. All of stated complaints impede visibility, and create attention and safety issues. Dealer resolved same issues 16 months ago by replacing a 5-year battery with a brand new 5-year battery; now yet another new battery is being recommended by dealer. Hard to believe that Ford intended for customers to replace auto battery every 1.5 years, especially for a 3-year old vehicle.
My Ford Edge inappropriately leaves the dome light on, won't let the doors lock, and says there is a door ajar. This is a safety issue for my wife and kids who are the primary users of the car. I see many complaints about this and an issue that should be addressed
A D V E R T I S E M E N T S
- Morton Grove, IL, USA