This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 FORD EDGE-Consumer had already taken vehicle for tune up 2 months after purchase. Consumer heard bad thumping noise from back of vehicle. Consumer took it to a mechanic and was told about Recall # 14V393000- Power Train: Axle Assembly. Axle Shaft. Consumer mentioned the 15 yr. rule. Consumer replaced power train, new brake shoes, and rotors. Dealership where vehicle was purchased never informed consumer before the purchase of the recall. Consumer states others have reported similar experience from same dealer. Retail installment contract attached.
- Earlington, KY, USA
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- Earlington, KY, USA