This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 45 MPH, the ABS, service brake, and traction control warning lights illuminated. The contact stated that the brake fluid had been replaced weeks prior by an independent mechanic. The vehicle was taken to a local dealer where it was diagnosed that the ABS module needed to be replaced. The contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not available, and Customer Satisfaction Program: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,190.
The contact's aunt owns a 2013 Ford Edge. The contact stated while driving 20 mph, the transmission warning light illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road and turn off the ignition. The vehicle was restarted and the warning light was no longer displayed. The vehicle was taken to koons Ford Lincoln of annapolis located at 2540 riva rd, annapolis, md 21401, (410) 224-2100 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was 131,995.
Vehicle door ajar warning light appears on dash as a bright red warning when door is actually closed. Loud beeping warning sound continually sounds off while driving, causing a distraction making unsafe to drive. Driver ignores other warning banners and alerts because this "door ajar alert" is constantly on and ringing. The driver and passengers are in danger because the saftey automatic door locks dk not lock while driving. The driver cannot lock doors with key fob because the door sensor shows the door is ajar. Dome lights are constantly on while driving make it very difficult driving at night, impeding sight of street signs, street maintenance workers, other vehicles, and pedestrians.
While driving the car 40 miles it completely died and the steering wheel locked up. I took the car in for diagnostic test and it came back nothing. The car was giving back to me and it had the warning flashing on the dash with the wrench. I took several pictures. Driving West on I-40 during rush hour traffic. I paid for this repair and see this exact same thing has happened. Several month later the brakes felt like I was pushing on a brick. I was unable to stop, . the Ford company has a recal on the brake boaster and I was told to pay $900 and maybe some time they will include my 2013 Ford Edge. Sept 16 2019, the check engine light is on. There is a recallfor the Ford Edge 2013 but again not mine I have a faulty purge valve. Ford is charging $349 to put on a part that is again on recall. This part is also on the outside of the car.
The electric components in my Ford Edge is a major safety harazd with locking the SUV rear doors both left and right of my SUV.very very concern with the safety aspects as I am a parent of 2 kids age between 10-12 years old...I need reassurance that Ford will recall my 2013 Ford Edge SE SUV before there's a very very serious situation.please help me to help my family safety...thank you
- New York, NY, USA
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All the car sensors have gone out it says the doors are open at all time even when closed tightly the lights come on and go off on their own when it's parked and the engine is shut off the engine oil light pops on and off the air pressure light stays on the air bag light goes on and off the back up camera hardly ever works. The head lights have dropped down and only shine out about a 15 feet ahead of you while driving.
Why driving 40 mph the car engine light flashed on oil pressure low. The engine shut off and the steering locked up making it in possible to get the car off the road. This is extremely dangerous. I had just driven on 4 hwys to get home 50 minutes. What if this happens why someone is on the highway.
I went to the dealership to get an oil change and tires rotated. They said I needed rear brakes. Appointment was made for 2 days later. When I drove the car home after the oil change, the engine check light came on and will not turn off. I told the service advisor about the engine check light. It is still on.
I bought this car in July of last year, it is now October. My heat worked fine this past winter but since trying to use it this year since it has started getting colder, all I get is cold air. I have even had the thermostat replaced which made it work for a day but had to take my car back in 2 days after the repair. My mechanic said it is the computer which I can't find anything about in my warranty guide. I know I am not the first one to have these issues as I have seen many complaints online. It would be great if I could get some help getting this issue resolved soon due to my 3 young children.
Sudden loss of power while driving. The engine and all systems shuts down while going 50 miles an hour on the highway. Have to coast to a stop and restart. This has happened on 2 occasions in the last 3 months. I'm going to get myself killed in this thing. Also rear back up camera image upside down when it does appear and driver door indicator alarm is on when door is clearly shut. I have taken the vehicle to dealer to no avail. They were to contact the factory but never got back with me on the clear electrical computer malfunctions of this vehicle.
On 6-22-17 I purchased the Ford Edge from town and country Toyota. Less than a week later the car computer indicator consistently began to denote door ajar. The car was taken back to the dealership where it remained for 4 days. On 7-13-2017 while driving on busy street in charlotte nc around 4:30 pm in the afternoon the Ford Edge computer system flashes that the oil pressure is low. Immediately after this information was placed on the car computer screen the breaks locked, the steering lock and the car stops while in transition with no warning and I am sitting underneath the green light in the middle of an intersection on the street.
Door latch system malfunction. This triggers a door adjar signal in the vehicle. This ultimately keeps the interior lights on and prohibits you from locking the doors of the vehicle
The "door ajar" light stays on showing drivers side door open when it is not. Drains the battery, it causes the alarm to go off randomly and it is not safe as I am not able to lock the doors. Today will be the 7th time I am taking it to a certified Ford dealer for repair.
Engine control module-PCM. After 3 years of replacing/repairing items on my car, they now say that the PCM is the cause. I have replaced multiple sensors, catalytic converter, drive shaft, turbo, cooling system, and the list goes on. Had the PCM been diagnosed the first time my check engine light came on and replaced the sensor, I could of saved a lot of time. Every time I would go in, the diagnostic test would show 02 sensor which was replaced numerous times, then they would say catalytic converter, so on so on going down the list. I would get stranded on the highway because the car would completely shut down. Not one person in the past 3 years said the PCM was to blame. After a week of trying to diagnosis my car after once again being stranded on the highway, they are saying the PCM. The mechanic states that the computer module is on back order with Ford. The Ford rep states that they are selling them faster than they can be made. If this part is on back order (2 weeks) and can't keep them in stock, there seems to be an issue with the PCM for Ford. Everything that I have read states it is very hard to diagnosis a PCM but there needs to be a code that appears when it is faulty because this could of been covered under warranty 3 years ago but instead, I have paid a lot of out of pocket to get to this point of replacing the PCM. PCM in high demand with Ford indicates a red flag for this part and issue. Please review.
The door ajar light is on and will not turn off even when all doors are properly closed. This leaves the dome lights on the entire time, wasting battery. It also causes warning bells and lights to come on while driving, causing a distraction.
Door ajar warning regarding driver front door is constantly on and will not go off. In addition, every time I take my foot off the brake, a shift to park notification appears on my dashboard and it makes a beeping sound. This is a huge concern and major problem. This should be a recall issue. Needs to be fixed immediately.
Incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.
Issue occurred twice in my car within a month. 1st one, I was driving on highway with my family in speed of around 60 mile/hours due to traffic, all off sudden a message pooped up on my screen to park the car. As I was driving inner lane so could not park on shoulder side but parked inner side which was very dangerous. Car lost power and did not start but heater was on with high heat and fan. All lights were off could not switch on emergency lights. I towed my car to local shop in that town to find the issue but they could not find anything. They could manage to shut off the heater and next day it worked but they asked me to take to Ford dealer shop. I took the car to Ford dealer shop in my town but they also did not find any issue and assure that issue will not happen again and safe to drive. Which was strange to me that without knowing the actual reason how they can be so sure that this car is safe to drive again. 2nd incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.
I was making a left hand turn in the middle of a large intersection when I lost acceleration and I had extremely limited power about 2 to 3 miles per hour. I could just barely "slowly limp" off to a safe place out of the traffic. My vehicle was towed to mechanic and most likely will be the etb electronic throttle body. Ford said my VIN number was not listed on their recall list or their "customer satisfaction program" yet they fixed 1.6 million other cars with this same very dangerous defect. Ford Edge 2013. I am very fearful to drive my vehicle anymore as it is not safe and can be a reoccurring problem without any warning!! only 37,000 miles. I called and made a formal complaint to Ford. Also the etb is on a long back order which makes sense but yet no complete recall from Ford?? this is indeed a very serious and dangerous problem with these vehicles. Please do something about it for the consumers and the public's safety!
A D V E R T I S E M E N T S
- Gulf Shores, AL, USA