This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver door ajar light stays on even when the door is shut!interior dome lights stay on and it tells you to shift the car to park. Does not matter how many times you shut the door it is still sensing it is open. I have to shut the door mulitple times and use the key fob until the lights go off so the battery does not run down. You can shut the door and finally get it to turn off, then start driving and it will tell you to shift to park that the door is ajar and the dome lights come on. The estimate from the dealer to repair is $500. This is a major safety concern because my door will not lock while it is showing its ajar and I have children in the back seat that could open it, it is very distracting, frustrating and when it happens at night my lights will not go off and you can not see clearly. I have seen so many complaints regarding this and is very disappointed that Ford is not concerned as well!!!!
When starting vehicle, driver door sensor shows "driver door ajar" when the door is closed and dome light stays on and also shows warning light to "shift to park"; took to the dealer & told them I read online of many issues like this. Dealer said I would have to pay $95 diagnostic charge then file on my non-Ford extended warranty (& pay deductible) dangerous is going down road at night and the dome light comes on. If this is a known issue< why doesnt someone make Ford recall it?
After closing the driver side door, a warning image pops up on the speedomitor display. The doors used to automatically lock as you put it in reverse/drive if all of the doors are closed properly, but the driver side door sensor tells the car door is ajar. This not only annoying to see the pop up, interior lights stay on and slamming the door continuosly, but its a safety issue for all of the passangers. Ford has gottin' many complaints on this issue online and physical dealerships.
Takata recall. Went to get into my 2013 Ford Edge and it keeps telling me door ajar. I have tried slamming the door and nothing works, the light stays on and it then causes my interior lights to stay on until I drive fast enough then the interior lights turn off until I start to slow down again. It then tells me that my door ajar and turns my lights back on. The sensor that I was told is broke is on back order. This needs to be a recall.
- Taylor Ridge, IL, USA
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While vehicle still under warranty on July 1, 2015 took vehicle to dealer for door ajar light not going off. On 12/7/2015 took it in again but had to pay a deductible since the 36 month warranty/mileage had expired. First the dealer kept the vehicle over night to fix but the second time they stated that I had to pay the deductible for a door latch. I asked the rep several times what was done before and why that I had to pay for something that the workmanship did not last and she stated I'll have to see but never gave any information when I picked the vehicle up. Ford should recall for door ajar problems and I should get my deductible back.
About 6-8 months ago I took my vehicle into the dealer. The problem was the driver door saying it was ajar. I would shut it several times and still the door ajar light still came on. It would chime like the door was open and it is very distracting, doors don't lock and inside lights won't go off. They fixed the problem by "cleaning " the sensor. The problem has started again and I no longer have the bumper to bumper warranty. I think this needs to be a recall because it is very distracting and I am not the only one that has had this complaint.
I was driving to walmart when the vehicle suddenly dropped from 45mph to less than 3mph and no matter what input was given to the gas pedal the vehicle would not react. The tack was under 900 and on the left side of the dash a warning came up looking like a wrench. Once I pulled over tried to do a vehicle report and the vehicle was unable to do a maintenance check. Shut off engine and restarted the vehicle; no problems restarting the vehicle and no memories of why the engine did what it did (called "limp home status"). there is also no memory within the PCM about the vehicle going into this mode or why.this could be very dangerous if I was on a high way. A quick google search reveals hundreds of complaints of this happening; all with same resolution. The vehicle has no idea why it went into limp home and no memory of that status after restart.
2 weeks after I bought my Edge I was attempting to parallel park and when my engine failure light flashed and my car just turned off. I have a push button start so I had to press the brake and attempt to turn the car on again. I took it to the dealership and they told me they couldn't find anything wrong with it. So again in April and again a week ago once when I was driving on a normal street (45 mph) and while I was driving down the freeway (75 mph) my car just turned off and stated engine failure low oil. The 2nd time it happened my car had 4,000 miles on it and 5,000 miles the 3rd time. I told the dealership my issues and they told me they couldn't find the problem after having my car for just 24 hours. Your right, it's an intermittent issue so it's not just going to happen while you took my car and drove it 100 miles. None the less I shouldn't have to be dealing with this in a vehicle I paid over 40K for. The owner of avis Ford, [xxx] told me it wasn't that big of a deal because it only happened 3 times in 5 months. My car turning off while driving is a huge deal and I could have died any of those times. Engine failures in a vehicle that is brand new is a huge deal. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Williamsburg, OH, USA