This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Left door sensor/latch is not working properly after 65,000 miles. Affects door locks while driving and parked. The door locks go up and down intermittently and unexpectantly. Affects overhead lighting and the remote start. Dangerous to have the doors not locked especially if young kids are in back seat.
Door latch does not fully shut drivers side. Lights and door ajar remain on. Even if off during driving the door ajar light may come on suddenly after turning corners. Online comments suggest latch sensor arm continues to touch door latch when closed or door latch does not fully engage.
The car cannot recognize when the driver's door is closed. The light panel will show door open, a light will come on telling me the door is open, shift into park, and if I am driving, sounds will chime until I park. The door occasionally will be recognized as closed, but 80% of the time, it will not. I, was told at the dealer that the problem is common in Ford and they need to replace the latch mechanism in the door.
Front driver side door latch warning light and interior lights come on while driving, door needs to be slammed shut a couple of times for warning lights to turn off. Warning light appears more frequently and now appearing while driving vehicle on highway. Doors will not lock and interior lights are on, until door is slammed shut.
The door ajar sensing mechanism fails chronically, resulting in ongoing alarms, which is distracting the driver, and an a learned disregard to the door position.
Driver's door ajar switch malfunctioned and the vehicle would indicate the door was open at various random times, even when it was closed. Took car to dealer 3/2013 where they serviced the latch and the issue resolved for about a year. Took car back to dealer and they wouldn't repair it unless I paid for a new latch. Cleaning and lubricating the latch sometimes helped for a few hours or days but the problem always returned. The problem occurred with the vehicle running or not, and both stationary and moving. Replaced the driver door latch assembly 8/2016 (which contains the door switch) and the problem was resolved. The replacement latch assembly part no. 8T4Z-7821813-B has been updated twice per Ford parts.
The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the 'driver's door open shift to park' warning message illuminated. The failure recurred numerous times. The contact stated that as a result the vehicle could not be securely locked once the vehicle was not occupied. The vehicle was taken to a dealer where it was diagnosed that the door mechanism failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
The "door ajar" light comes on and doors will not lock even though the door is shut. It's blinding at night due to the fact it leaves the interior dome lights on causing you not to see outside and unsafe driving with unlocked doors with kids
In 2015 we took our Edge in to the shop because the door ajar indicator would still be on when the door was closed. This would not allow the doors to lock going down the road and would have an annoying message telling me to shift to park as I came up to a red light. They said that they could clean it and that should fix it but that would only be temporary and that they would probably eventually replace the switch. Again this month, July 2016, it has started again. The "shift to park" messages and not being able to lock the door and the interior lights stay on all happening again. From what I have read, even after they replace the switch, this doesn't completely fix the problem and that it will start to occur again after a few months. This needs to be a recall. The dealers are making a few 100 bucks from every person that shows up to get it "repaired". it is going off right now, as I type this, as my wife is driving and I am at work and she called me.
Driver side door ajar sensor stays on while door is closed (in motion, idle and off), resulting in the battery to be drained if left off too long. This has left me needing to get a jump if out and multiple times charge my battery if it sits too long.
Door ajar signal stays on when door is closed. Prevents driver from knowing of a real door ajar situation. Interior light stays on, creating a night driving hazard and when sitting in car at night. Doors no longer lock when vehicle is in motion. Major safety issue. Faulty latch or sensor. All issues stemming for faulty door latch or sensor. This has continued for several weeks.
"driver door ajar" around 40K plus miles we started getting this issue. Even when the door is close it keeps saying "driver door ajar". it won't lock the door because of this. Even when you parked and turn off the engine once you try to lock the door it won't. this may cause potential battery damage or worst people can just simply open your door when you are in a stop while on the road. Apparently I am not the only one. This issue is very common, try youtube and search for Ford door ajar. A lot of people are getting this issue but still no recall.
The door ajar light is always on. It keeps me from locking the doors while inside. I have already had the issue fixed while it was under warranty for the driver door but the same issue is happening again with the rear drivers side door. This issue is present at all times.
The driver side door latch is defective. The door is ajar like stays on when door is fully closed. Inside cabin and dome lights stay on which creates a hazard at night. More importantly the doors will not lock with the "door is ajar" signal on. This really concerns me because my wife (whose car it is) can be subject to a potential carjacking or robbery. Additionally it poses a threat to my grandchildren because we cannot engage the child lock safety feature. Ford told me if would cost $400 just in labor and not including part to repair. To keep my battery from draining I have had to remove the overhead lights. Another personal safety issue. This is unacceptable from a major manufacturer. Apparently this is not an isolated problem. No one seems to want to correct it. My car only has 42K. What's to be done.
The driver side latch and door ajar sensor are defective. The car does not properly register that the door is closed. This forces the door ajar light and sound to repeatedly go off. This also keeps the dome light on when shutting the door thus killing the battery. Also, you are not able to lock the doors and this is a safety issue with kids and with items in the car being stolen.
Driver door ajar always on, sometimes doors want lock with door ajar, makes car unsafe inside lights stay on, unsafe. Engine light on, has came on twice while driving on highway, first code check evap emission system.
Door ajar light randomly comes on saying drivers side door is open. Takes several door slams to get the light to go off. Safety issues: Light stays on day or night. The doors will not lock while driving and there are kids in this car. Can't lock doors or set your alarm when leaving your car=theft. I did the recall June 6, 2015 and now it's happening again. Brought it to Ford today June 2, 2016 and quoted fix price is $600. Called Ford and they said that there is nothing they can do for us.
A D V E R T I S E M E N T S
- Beavercreek, OH, USA