This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's seat began to rock back and forth with vehicle motion. Seat is power with memory. Dealer states that its a known issue with no recall or tsb. Quoted $1600 for replacement. Seat has now began to move forward under braking conditions, and aft under acceleration. This is an unsafe condition that could be a major contributing factor to an accident. Upon inspection of the seat track, the guide rails have began seperating and have become loose.
Seat real ease for rear seats doesn't work. Reading forums multiple people have issue and the fix requires removing seats and replacing the cable on the release mechanism. Due to safety concerns I didn't want to remove and replace seat by myself.
Drivers seat rocks backwards about 5 inches upon acceleration and rocks forward when stopping. When it rocks backwards you feel as if the seat is going to go over backwards and you panic for a second before recovering. This is going to cause an accident. This is a common problem with Ford Edge driver seats.
Passenger door ajar light comes on when door is shut. The doors will not stay locked because of this. Unsafe to stop at light or parking as anyone can open the passenger door and get in. Driver side door ajar fixed under extended warranty yrs ago- same issue now again. Driver power seat rocks backwards when getting in or if solid stops- very unsafe as you are not in control of car when it's rocking- fearful that it will brake loose. Quote from dealer was $1600! I paid extra when buying car for leather and power seats- they should not break and should be covered by Ford
The driver's seat rocks when accelerating or braking, as if it has come loose. I have taken car to my mechanic to have it repaired, he says there is nothing loose for him to tighten. Has been doing this for the last several months.
- Hilton Head Island, SC, USA
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Driver seat rocks back and forth when accelerating and braking. It has been doing this periodically for the past year. Seems to be a regular complaint for this vehicle but there is not a recall.
The driver side seat is now rocking- forward when brakes are applied and backwards when gas is applied. The seat is no longer moving into all of the positions it is supposed to. This just started happening the last few days. It has not been taken to the dealer yet and online there are many complaints of the same issue- since the Edge was first made all models are incurring this. If the seats break then that could be disastrous.
The drivers seat rocks/shifts back and forth when taking off and stopping. After doing research this has come up as a common issue with similar Ford in the past few years. Seems to be the 'seat track', it has been identified as a faulty item on Ford Edge models all the way from very beginning of vehicles hitting the market,
1.driver's door arm rest and center arm rest do not align up, when both arms are on the arm rests. 2.drive control know is in the way and makes it hard to use center lower electric console. 3.turn signal stays on when you use it to change lanes, have to reset it. 4.both front doors, lower storage area, is too long, as things tend to get stuck in the back of the storage area. 5.center storage area is hard to get to, and also things get behind the console and you cannot get to them. 6.no trunk cover, hook ups. 7.back seat did not go all the way down.
The contact owns a 2013 Ford Edge. The contact stated that the passenger seat was extremely low causing concern that if the air bag was to deploy, it would strike her in the face. The contact mentioned that the vehicle was not equipped with a seat adjustment switch. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since they could not alter the design of the vehicle. The vehicle was not repaired. The failure and current mileage was 2,000. Updated 4/29/13 updated 05/23/2013
A D V E R T I S E M E N T S
- Tecumseh, OK, USA