This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Edge. The contact stated that even when the vehicle's doors were closed, the door ajar warning indicator illuminated. In addition, the interior lighting remained illuminated for approximately 10 to 15 minutes. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the vehicle needed a new door latch. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
The contact owns a 2013 Ford Edge. The contact stated that after the front driver side door was closed, the door ajar warning light illuminated. In addition, the contact stated that all doors failed to lock. The vehicle was taken to an independent mechanic where it was diagnosed that the latch and the door ajar switch needed to be replaced. The vehicle was repaired. The contact also mentioned that the exterior light failed to illuminate intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
The contact owns a 2013 Ford Edge. After exiting the vehicle and locking the doors, the door ajar warning light illuminated and the interior lights remained illuminated. The vehicle was taken to the dealer. The technician diagnosed that the door latch needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 46,000. Updated 01/12/16
The contact owns a 2013 Ford Edge. While driving at various speeds, the front driver side door warning indicator illuminated and caused the battery to fail prematurely. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Driver's side door ajar when the door is positively shut. Numerous attempts to shut the door fail to turn off interior lamps and light on instrument panel. This creates a dangerous situation since I can not depict the difference between a faulty switch or my child actually opening one of the vehicle doors. From the numerous complaints on this issue I am appalled at the lack of response from Ford and the ntsb. Do children have to lose their lives before a recall is initiated? shame on you!
- Louisville, KY, USA
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The contact owns a 2013 Ford Edge. The contact stated that the sensor on the door latch failed to detect that the door was closed in order to lock the doors. The contact mentioned that the front drivers side door needed to be opened and closed multiple times for the sensor to detect the doors. The failure occurred on several occasions. The vehicle was taken to the dealer, who diagnosed that the latch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Updated 2/3/15 the consumer stated Ford paid for the entire repair. Updated 02/18/15
A D V E R T I S E M E N T S
- Ashland, KY, USA