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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
46,122 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge miscellaneous problems

miscellaneous problem

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2012 Ford Edge Owner Comments (Page 2 of 9)

« Read the previous 20 complaints

problem #152

May 012019

Edge

  • 118,000 miles

A D V E R T I S E M E N T S

Door ajar error. Door is closed but the latch mechanism doesn't engage and send a a proper signal to the car, so lights stay on.

- Clarkston, MI, USA

problem #151

May 312019

Edge

  • 123,000 miles
Takata recall I purchased my 2012 Ford Edge sel April 22, 2019. Today, May 31st 2019 on my way horne from work the vehicle lost steering and power. I had just passed a semi-truck on a small farm town black top road and came up on a stop sign. In the process of turning to the left from the stop the incident occurred. Luckily I was able to make it out of the road. After several attempts to restart the vehicle I had to find an alternate way home. *when starting the vehicle the engine did run however it sounded as it was "starved" or "mis-firing", there was heavy white smoke dispersing from the exhaust and when I would attempt to put it in drive it would die. The oil level is fine, the antifreeze is fine, it is not overheating and there were no signs or symptoms of an issue. This was completely unexpected and occurred with no warning. The vehicle is currently parked where it died; a half hour away from my home. I am thankful my 15 year old daughter was not driving when this happened and even more thankful that this sporadic activity did not result in a fatal or crippling crash with another individual. As I research the causes it appears this issue is not isolated and has been occurring since 2008. I pray it is investigated and notice is shared before the potentials become a reality. Please be proactive vs reactive and assure this issue is addressed for the people.

- Webster City, IA, USA

problem #150

May 072019

Edge

  • 75,000 miles
I was driving slowly down a street at about 20-30 mph and tried to close my sunroof and the plastic that holds it into the moving track broke off leaving it stuck in the open position. I took it to Ford thinking that since there have been multiple issues with their Edge cars' roofs, they would be able to repair it. Instead they wanted to charge me $8,000 to repair the whole roof.

- San Diego, CA, USA

problem #149

Jan 292019

Edge

  • miles

A D V E R T I S E M E N T S

The rear driver side door latch sensor does not detect when the door is closed resulting in a door ajar signal and the internal lights staying on. Additionally the auto lock function when the car is driving is disabled.

- Moon Twp, PA, USA

problem #148

Apr 052019

Edge

  • 80,762 miles
Door ajar light is on telling driver to shife to park door locks will not stay loaded when driving, so anyone can open car door while traveling down the road, this is not safe for someone may open door and fall out or if your at traffic light someone out side of car can open door, this is unsafe, you stand a chance of being car jackked or some other bad things can happen. I'd say car is unsafe and the problem needs to be recalled. I had Ford dealer check it out and said it needs a driver door latch assy. Replaced this problem had occurred on and off over the pass year or so but would seem to fix it selfwith in a few miles but now it stays

- Tulsa, OK, USA

problem #147

Apr 022019

Edge

  • 260,000 miles
When I am driving to work at 5:00 am down the interstate my interior lights will just come on. My Edge has interior lights that won't go off door ajar is on the dashboard. Late at night when my car is not in motion and my lights just turn on my home security system has recorded it several times and the car has sat off for many hours. My door ajar light is always on. For safety reasons this should be addressed by the Ford company.

- Garrison, IA, USA

problem #146

Feb 202019

Edge

  • 89,000 miles

A D V E R T I S E M E N T S

The rear left door "door ajar" indicator would show that the door was open, even when slammed shut. At first I had to slam the door harder, but after a while even that didn't work. When that didn't work, it became an issue because my interior lights wouldn't go off after leaving the car. I had to break the part to get my lights to go off so I didn't drain my battery overnight.

- Verona, WI, USA

problem #145

Jan 022019

Edge

  • 116,000 miles
Drivers door is incorrectly reported as being open, interior lights are turned on, parked or while driving and stopped at traffic lights, impairing visibility outside at night. Secondary prevents doors vehicle from being locked by external pad when parking the vehicle as well as keeping lights on draining the battery. Trying to open/close door multiple times eventually resolves, but gets frustrating when it is 5+ min trying to do this in rain or in parking lots this has been increasing in frequency and more frequent in cold weather than warm..

- Oxford, MA, USA

problem #144

Jul 252014

Edge

  • 65,000 miles
The driver side door always said 'door ajar' as if it would never latch when closed. It has been a problem since we have owned the vehicle which was purchased in July of 2014.

- Superior, NE, USA

problem #143

Oct 202018

Edge

  • 135,000 miles
Heating problem, heat on driver side in car the pass. Side blowing out cold air.

- Gaffney, SC, USA

problem #142

Nov 092018

Edge

  • 444,479 miles

A D V E R T I S E M E N T S

When driving car transmission randomly goes into neutral and when you give it gas it will not go. This is very dangerous. One could get hit and killed. I checked with Ford and there is no recall youtube shows issues w/this

- Grapevine, TX, USA

problem #141

Oct 182018

Edge

  • 58,919 miles
Vehicle displays a warning "vehicle coolant over temperature" the vehicle had been inspected twice and the technicians claimed not to have been able reproduce the error and also claimed that the computer was not "spitting" out any errors. The message displays within the first file miles after the car has been stationary for more than 2 hours and it is displayed for 10-20 seconds.

- Missouri City, TX, USA

problem #140

Apr 012017

Edge

  • 95,000 miles
The door ajar light and warning sounds alert when all doors of the vehicle are definitely closed. This has caused me to ruin 2 batteries in the last 1.5 years. Also it causes my door locking mechanism to not engage while driving leaving me vulnerable and unsafe as a female driver. My Ford dealer will charge me +$500 to fix the 2 faulty mechanisms, then probably another +$500 when the other 2 begin not working.

- Des Moines, IA, USA

problem #139

May 252018

Edge

  • 148,000 miles
Door ajar issue. Door is latched properly, but the sensor is faulty.

- Oklahoma City, OK, USA

problem #138

Jul 072018

Edge

  • 51,000 miles
Door ajar light stays on after car door is shut which in turn leaves your dome lights on which in turn will run your battery dead. Doors will not lock and that's a safety hazard if you have children in the backseat

- Mansfield, OH, USA

problem #137

Jan 302013

Edge

  • 18,000 miles
Driver side door ajar sensor is dysfunctional

- Lanham, MD, USA

problem #136

May 012018

Edge

  • miles
When you start your car. A message comes on that doors are not closed. It happens randomly every time you drive the car. You can open and shut your doors. All the time. The car also randomly honks the horn and the lights all flash. We have changed the batteries in the remotes and it still happens. This has been going on for while.

- Etna Green, IN, USA

problem #135

Mar 282018

Edge

  • 50,000 miles
The door ajar light will stay on even when the driver's side door is closed. It takes multiple times of shutting or slamming the door to turn off. When I drive with the door ajar light still on, the doors will not automatically lock, which is unsafe. About 10 instances within the past two months, the car alarm went off for no reason, both day and night in different locations. If this continues to happen, it can run the battery down. I got a diagnostics test performed on the car for $95 and it is a faulty latch in the driver's side door. The Ford dealership estimated it would cost $510 + tax.

- Roeland Park, KS, USA

problem #134

Jan 012018

Edge

  • 41,000 miles
I just bought this 2012 Ford Edge. It worked fine at the dealer. Now after II get it home, the lights will not go off and the car battery died. I thought it was an old battery. Bought a new one. Then I noticed the door light wouldn't go off. Now I have a car I paid 140000 for and I can't drive it because the light will not go off which drains the battery. This should be a recall for Ford. I am amazed it is not. We need something done to fix this so we can drive the car. I do not have an extra $650 to fix it temporarily.

- Clinton Twp, MI, USA

problem #133

Jan 012018

Edge

  • 70,000 miles
Door lock assembly, although door is completely shut, door ajar alert stays on, which causes all the lights to remain on and it does not allow you to lock your doors, which is a safety issue when you have children who could potentially open the door while in motion. Some lights remain on after door is closed which can drain battery. Issue occurs regardless of whether the vehicle is stationary or in motion

- Mesa, AZ, USA

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