CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
3.0
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,019 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers door closure sensor does not register the door being closed.the problem is intermittent. When this failure occurs the dash warning system indicates a warning to pull over and close the door. Sometimes the interior dome light does not shutoff after the car has been parked.
It started in May 2015 when you close the driver door, the screen will always display "driver door ajar" and showing the car icon showing the driver door open, and all doors would not lock whether at full stop or when moving. The dashboard screen will display also "shift to park" interchangeably with "driver door ajar" when the vehicle is running. The interior lights will keep on for about 30 mins when in motion and when the car engine is already off.
Known problem with Ford Edge based on numerous complaints. Driver side door ajar sensor goes off crippling door lock mechanism. Not only do lights stay on draining battery but unable to lock door presents safety problem. Ford has a tsb for electrical cleaning but that is not effective over time. Problems repeats itself with only known fix to be door latch replacement.
Whenever I entry the vehicle and attempt to close the drivers door, the door ajar warning light comes on. If I don't continue to close the door (at least 4 times) the dome light stays on. The car tells me to put the car in park. When I lock it with the remote, it will beep twice instead of once, a warning that the car is not secure. I can no longer lock or unlock the drivers side by using my hand if the key is on my person. I can do that from the passenger side. My alarm goes off as my car is sitting in my drive way. I had the car diagnosed at the local Ford dealer. It is a faulty driver door switch. Speaking with Ford directly and the dealer, I am told that this is not covered because my car is no longer under warranty. This is occurring because the switch is faulty. When researching this problem, it appears to be an ongoing problem and a safety issue. I purchased this expensive Ford new and have always had it serviced at the dealers. I don't understand why Ford does not see this as a problem and active a recall. Thank you.
I was driving home from work and the driver information center displayed "driver door ajar" when the door was definatly shut and locked. After a few minutes this alarm went away and it returned a few days later on my way to the store. The frequency of this problem has been increasing and now my car alarm sounds off seemingly at will, mid-day or midnight because the computer thinks someone opened the door without the key. Last night it was going off at 4am. I am concerned that interelated safety equipment might not function because the computer thinks the door is open. This problem also prevents the auto-lock function from working, so someone could open my door at a redlight or in traffic. The repair bill for this problem is just over five hundred dollars. This is clearly an example of inferior parts costing the defenseless consumer money and Ford Motor Co. Repeat customers. If you do an online search, you will see that this is a common problem.
- Eagleville, TN, USA
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After closing the driver's door, I get a door ajar message in the dashboard screen. When parked, interior dome lights remain on and doors will not lock since the vehicle thinks the door is still open. While driving, doors do not lock and notifications repeat after each stop as I release the brake to start accelerating. Repeated door closings may cause the computer to realize that the door is closed and the message may go away, but that solution works less and less often. My Edge is now 5 months out of warranty, but first occurrence was 2 months out of warranty. Ford hq tells me there is no recall on this issue and my dealership wants to charge me $400 to replace the door switch or $500+ if I want a diagnostic to determine if that solution will work, or if there is a larger problem. Online research reveals this problem is rampant across many Ford models and years. They know it's a flaw and refuse to make it right.
The door latch light stays on durning drive time, it prevents locked doors and light on mirrors and interior light stay on. I have read there is multiple Ford Edge drivers with same saftety issue. This needs to be resolved its very dangerouse driving hazard it prevents door from locking during high speeds....updated 08-06/15 updated 9/29/2015
The "door ajar" light stays on even when the door is shut securely. When this happens, the interior lights stay on and the doors will not lock while driving. This is very dangerous, particularly if you have children in the car. We had this fixed once for over $150 at a dealership. Now less than a year later we are having the same issue.
My driver side door does not register as closed. The cabin lights stay on and the doors don't always lock because the car thinks the door is ajar when it is not. When driving the car I get an alarm in the dashboard that continually states the driver side door is ajar.
A few months ago, the driver side door ajar light began staying on when the door was closed properly. This causes the lights to stay on inside the car along with the annoying beeping sound. What really concerns me is that I have my daughter in the vehicle with me and being that the doors won't lock as the light is now on continuously, she would be able to open the door at any time. Just wait until there is a major injury from this before being recalled, isn't that how it usually works?
When I get into the car and shut the drivers side door, I get an error the door is ajar. Clearly it is not but a relentless beeping is warning me of the trouble. The doom light will not go out and the doors will not lock. When I get out of the car the lights stay on for five minutes, indicating a door is still open.
The door ajar sensor on the driver side door fails to function properly making the vehicle react as though the door is open even though it is actually closed. This prevents the doors from locking and prevents the dome light from turning off. The door ajar alarm and light will not stop alerting the driver to the problem. Because the doors will not lock, there is a danger to driver and passengers while moving. When dome light fails to turn off, the car battery can run down preventing the car from starting.
About 90% of the time -- at all speeds of 0-75 -- the warning light shows the driver door is ajar, which causes the dome lights to stay on, and the door locks will not lock. This is extremely unsafe when driving in the city and stop at a red light -- anyone could open the door and get inside. When the dome lights are on, it is difficult to see at night, especially when backing the car.
Says door is ajar when its not. Dome light will not turn off, wont lock, and beeps constantly when not in park until I try to close the door, that is already closed. Have to open and close, open and close, open and close until it turns off. Has happened numerous times. This is not just an annoyance issue.
My 2012 Ford Edge has been experiencing some electrical issues. One of them being the "door ajar" warning light. This warning light will keep my inside lights on if I am not able to clear the warning. I usually need to slam the door a couple of times and if that doesn't work then I need to restart the car and close the door and then turn the car off and usually this will clear it. I hear this is happening to quite a few Ford vehicles and think this should be looked into for a recall. If you don't realize that your cars inside lights stay on then it could drain your battery and leave you stranded.
Driver's side door sensor not working properly. Drivers side door ajar warning stays on even when door is clearly closed. Because of this, the inside dome light stays on. When first entering vehicle in the mornings, interior light does not come on.
Dome light stays on = creates night driving hazard. Dome light on creates safety hazard when parked in public area at night. False door ajar signal prevents the driver from recognizing a real door ajar situation = safety issue the doors will not lock-= safety issue. Issue = door ajar signal stays on when door is closed, interior light stays on, inability to lock the door while in the vehicle, and faulty door latch. This is a safety issue that needs a recall.
Door ajar light came on and does not go off. Door is fully closed. This causes the overhead lights to stay on for some time making it hard to see when driving at night. This also causes the warning bells to go off intermittently while driving. A light will go on telling you to shift into park while driving down the road. Very distractive. Door locks do not function properly which can be dangerous in itself. Dealer tells me this is a faulty door ajar sensor. They want $500 to make my car safe to drive. Searching the web shows that this is an ongoing problem with Ford products that they are quite aware of. I feel Ford should be responsible for safety related issues on their products and that a recall should be issued to make these cars safe. Thank you
The contact owns a 2012 Ford Edge. The contact stated that the interior light and compass malfunctioned. The interior lights failed to turn off when the vehicle was shut off and door were closed. As a result, the failure caused the battery to be completely drained and the vehicle failed to start. The vehicle was not taken to the dealer for a diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 37,173.
A D V E R T I S E M E N T S
- Barto, PA, USA