CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,381 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Edge. While the vehicle was parked and unoccupied with the engine running, the door ajar warning indicator illuminated. The contact also stated that the door ajar chime was audible and the advance trac warning indicator illuminated. The dealer (hixson Ford of monroe, 6300 frontage rd, monroe, la 71202, (318) 388-3300) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 84,500.
There has been a service bulletin issued for a 'door ajar' warning when the car is started caused by the failure of the drivers door latch. This does not go out when the car is turned off. This results in the dome light staying on and draining the battery. Not repairing could result in the inability to lock the vehicle electronically. The failure usually occurs after 50K miles, leaving the owner to pay for a common and expensive part failure. I
The vehicle reports the driver side door is ajar when it is securely closed. This occurs when the car is stationary and in motion. It also occurs when the vehicle is not yet started. This results in audio and visual alarms while the car is running, and interior lighting which remains on for long periods when the car is turned off.
Door latch sensor malfunctioning. The door will not shut off the door ajar warning when the door is closed. Two doors have already been repaired through our local Ford dealership, both driver side doors, and now the passenger side door is beginning to do the same thing.
After researching Ford Edge research there were so many complaints of people having the same thing occur to them. My car will start and be driving then all of a sudden the car literally looses all power and the car shuts down. This has happened to me twice and it appears that Ford doesn't want to issue a recall on this. People's lives are in danger, there is no warning of when this will happen and then you stuck sitting on the road while in drive as your car lost power.
- Wesley Chapel, FL, USA
Search CarComplaints.com for these popular complaint phrases...
Interior lighting and review mirrors lighting. This vehicle lighting stays on for and extended period of time after the vehicle has been parked and removed the keys from the ignition. There are times when the lnterior lights will be on when parked or in a stationary position.
Display panel: Door ajar indicator. Open and close the driver side door on several accounts and indicator light would not go out on the display panel. This indicator remains whether stationary or in motion.
Car has been having electric issues for a while. Usually detected once trying to start. First issue is the back up camera. That no longer works while in reverse. Screen indicated it is not available. We also recently had to replace the shifting column. After a trip of driving coming to a full stop shifting to park the car would not stay on "park". it would not catch the gear unless the button on the shift column was toyed with a few times pressing on the button so car recognizes "park". it would search for "park" when car was off which would cause the battery to eventually die. We first purchased a battery thinking it's time to replace but once we did, it killed our battery again and then is when I knew I had to take it into Ford. $700+ to fix issue currently not recalled. This also forced us to buy jump starting cables before it was taken in. Car left us stranded a few times because of this. Dead battery:( third electric issue is that the bluetooth system doesn't always catch a device. Often the sync screen on the display will pull up with a loading bar. This happens randomly when starting car at times while in part.
The warning 'driver door is ajar' is displayed on the dashboard even though the door is closed. This is an intermittent problem. The warning is displayed once the car is started and will remain on while the car is running. The next time the car is started, the warning may or may not display but it does not change while the car is running. I would estimate that the warning is displayed about 1/2 of the time the car is started. If the warning is displayed, the interior lights stay on for an extended amount of time and the doors do not automatically lock. Once the car is turned off, the doors cannot be locked by pressing the right most two buttons of the door combination lock panel and the lights under the mirrors remain lit for an extended amount of time. It has been doing this for about 6 months. It does not seem to be impacted by temperature.
Door ajar sensor lights up for drivers door when it is securely shut. This makes the dome light stay on and constant warnings place unnecessary strain on battery. This is very dangerous to drive at night because the dome light stays on as well. Just purchased this car in July 2017 used and it began this issue in September 2017.
Door ajar light stays on even when door is closed. The issue is causing lights to stay on and draining battery. Alarm system cannot be activated because it will go off unexpectedly if it senses that the door has been opened.
Faulty door latch sensor on rear driver side door. The door ajar light comes on when the door is fully closed causing the interior lights to come on as well. The interior light stay on even after the car is shut off causing draining of the battery. The door ajar light has even come on when driving. Problem started over a month ago and has been sporadically happening
09/15/2017 driver door ajar came on showing door was open. Closed door several times and it would go off. This happened several times until 10/10/2017. Now it won't go off and my doors wouldn't auto lock when in motion and wouldn't stay locked manually either. My dome ligh would stay on also. 10/16/2017 car would not start, battery was drained and no lights were left on. Called garage and jump started vehicle and took it in for repairs. Just got call that the battery and door ajar sensor will have to be replaced. It will cost almost $800 to fix. The warranty just expired on vehicle and that leaves me with the bill. I read numerous other complaints about the same vehicle and same problem. There should be a recall on this. It is a big safety issue especially when you have children and the doors won't stay locked.
Drivers side door ajar sensor is defective. At about 60K miles, the driver door ajar light stays on. Slamming the door repeatedly over a dozen times will sometimes turn the lights off. After googling the issue I see that it's a problem for hundreds of Ford Edge owners between the years 2011-2013. This should be considered a serious recall issue. This is my wife's car and she drives our daughter to school and practice. When the door ajar light won't go out you cannot lock the doors. At night the interior lights won't turn off, so it's hard to see outside the vehicle and is an accident waiting to happen. If she's in an accident and the doors fly open, damage will be much worse. If she's at an intersection and a criminal opens her door because she can't lock the car it's on Ford. There's a lack of overall security and safety with this door ajar issue. This should be a recall. I am lucky enough to be able to afford the $439.95 we were charged to repair it, but those who aren't put the rest of us on the road at risk.
Vehicle is stationary. Dash warning "driver's door is ajar". door is closed, but computer indicates the door is not closed. When this occurs, a warning light appears on the dash indicating "door is ajar". if I drive with that light on, another warning is displayed to "shift to park". when warning is on, the dome lights stay on. If I attempt to lock the car with the remote, the horn beeps twice (as opposed to once), indicating the doors are not locked.
The drivers side of the car blows extremely hot no matter the temp setting. This has been happing for over a year now off and on. It started last winter when the passenger side blew icy cold no matter the temperature setting. My driver side door always shows ajar therefore my kicks will not engage while driving. This malfunctioned 2 years ago
When you close the front driver's side door, the door ajar light remains on. All the interior lights still lit. They eventually go off once you start driving but when you stop it dings, telling you to put the vehicle in park due to the door being ajar. You can not lock any of the doors at all, which is a safety hazard. Due to this issue it can drain your battery if you don't shut the door over and over again until it registers the door is closed.
Door jar light remains on (drivers side rear door). Drains battery, causes interior light to turn on while driving. It's a known problem with the switches in the 2011-13 Ford Edge and Ford is doing nothing to fix the problem.
A D V E R T I S E M E N T S
- West Monroe, LA, USA