CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,381 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When door is closed the door alarm still goes off and shows door open on screen. After opening and closing the door several times, it sometimes goes off and sometimes stays on. Very annoying. Ford should fix. Have had to drive down road with alarm going off even though door is closed and locked.
One day while preparing to drive the kids to school, I entered the driver's side of my vehicle and shut the door. I started the engine via the push button ignition and the dash gave an audible alarm and light for my driver door being ajar. I opened my door and firmly closed it. The light remained showing my driver's side door as being ajar. Since then this occurs every time I drive my vehicle. The proximity unlock feature of my vehicle does not work on this side now either, I assume due to it not registering the door as closed. This feature works on the passenger side where I do not have this door ajar issue. While driving the auto-lock feature does not work either due to it registering the driver's side door ajar.
Problem: Driver door ajar warning comes on even if door is shut. I drove it like this for about 4 weeks when both high beams and regular beam headlights burned out simultaneously at night. I had to drive with flashers until a gas station to call my wife and come get me. I took it in for repair and they said there might be a short due to door latch problem, so they suggested I replace battery and headlights for $400+. by the way, the dealer said he oiled the door latch and it was fixed. It was not fixed. The door ajar warning still comes on as I drive. What is bad is when I park in a public lot, the car will not shut off interior lights as the car thinks door is ajar. In addition, I can not lock the car with the fob so I need to lock each door separately and keep slamming doors until it goes off. At low speeds under 20mph the door ajar warning says put car in park. Can you imagine the accident if someone was stupid enough to put a rolling car in park because of a faulty door latch sensor! all I ask is a recall or at least have the dealers acknowledge they have a problem and fix it.
Drivers door ajar alert will not turn off. Computer says to put car in park and shut door. This does not resolve the door ajar error. A second problem is now occurring; the back up camera message is asking if you want it on. I have always had mine on, so why is it continually asking. A third peculiar behavior I'm noticing is that when you put the car in park, and shut the engine off, if you had the radio on, it normally stays on until you open the door, now, the radio shuts off immediately as do the dashboard instruments.
Door ajar light for driver's door keeps going on and we are unable to lock the doors (and the door is latched). It is a distraction to have the warning light go on indicating you should put the vehicle in park. When minor children are passengers this is a safety concern because the doors cannot be locked. There should be a recall on this since a large volume of complaints on this issue are being filed.
- Markesan, WI, USA
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The drivers side door ajar light/warning appears even though the door is fully closed. This prevents all doors from locking. There are times when the warning is not on but after a passenger closes the passenger side door the drivers side door ajar warning turns ons. I have had this issue serviced once by Ford but it is not happening again. Ford issues a service bulletin but that appears to be only a stop gap measure since the problem recurs.
The "door ajar" sensor is making a false reading that constantly says the driver side door is open when in fact it is not. Due to the car "thinking" the door is open, you can not lock the doors while driving. A child falling out of an unlocked door or a car jacking because of this issue is a huge safety concern. A simple google search for this issue will show that this is a very common problem with many Ford vehicles. To have the sensor repaired cost anywhere from $250 to $400 which is most likely why Ford continues to let people drive these unsafe vehicles.
The door ajar warning keeps on lighting up. We have to open and close the drivers door up to 20 times and sometimes the warning goes off and sometimes it does not. It is very annoying because if it doesn't turn off there is a beeping sound going on while you are driving asking you to pull aside and close the door again. It also affects while you are driving at night because the interior lights wont turn off and it makes it difficult to see where you are driving, specially if it's on reverse, or when you get out of the vehicle and put the alarm on, the interior lights keep on and am afraid it will affect my battery in the long run. We took it to service at the dealer but there is no recall yet and it costs around $418 to fix. I think it's a manufacture thing and Ford should be responsible for this fix.
The door ajar warning indicates the door is open when the door is actually closed tight. If you slam the door hard, the warning clears sometimes but may come back on without the door being opened. This is a poor alarm system design. Ford should take responsibility for the design and issue a recall. The original latch was replaced under warranty at about 30K miles.
The indicator light for the driver's side door being ajar will not go off. The door is most definitely not open, yet the indicator does not register the door as being closed no matter what we do.
While driving at 45mph, vehicle lost power to the extent that I had to pull over on the shoulder. A mechanic wrench light appeared on the dash. Vehicle remained running but idle was very erratic. After ignition was turned off, I used a code reader and dtc "P2111" appeared on the reader (throttle body failure). After clearing the code, I restarted the vehicle and engine idle appeared normal. Drove vehicle for 20 miles with no other abnormalities. During a brief review of Ford recalls, tsb's, etc. I am finding that there are known issues with the throttle body on other models but for some reason not the Edge.
The contact owns a 2012 Ford Edge. While the driver side door was completely closed, the door ajar indicator illuminated and the chime sounded. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 33,500.
This has recurred 3 times in the last 3 weeks. The last time it happened, I was backing out of my driveway and the car started jerking, wouldn't accelerate and the wrench light came on. I turned the vehicle off, waited a couple of seconds, restarted it and it worked great. The time before I was going about 55 mph and the car did the same thing. I pulled over to the side of the road, turned it off and restarted and it worked great. I'm afraid to travel in the vehicle. The Ford dealership said it's the electronic throttle body and will cost $400+/- to fix.
An irritating and distracting danger signal and display icon shows "driver door ajar" when in fact there is no problem. Early this month this occurred intermittently and is now consistent and repetitive every time I drive the automobile. Ford dealer service says this requires a $200 repair. This repair is too complex for me to complete. To silence the alarm one must look away from the roadway on several occasions to find the ok button.
Alarm and dash icon warn driver to shift into park. I pull off the road and shift into park with no problem apparent in the shift or transmission. This alarm is recurrent mostly when moving on the roadway and occasionally when car is still. This problem according to the Ford dealer is a defective switch in the shifter lever assembly. This is a $325 repair and too complex to complete myself. This issue is distracting to safe driving requiring finding the ok button or pulling off the roadway to shift the lever.
I have been having intermittent issues with the sensor not reading that my driver side door is latched. Today, it is constant and will not even allow me to lock the doors! I have tried several times to get it to "latch" and clearly the door is closed, but the "door ajar" warning is still illuminated.
A D V E R T I S E M E N T S
- Sinking Spring , PA, USA