CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,381 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar light stays on, interior lights stay on, doors willnot lock. Taken to dealer 12/31/15 they cleaned and oiled door sensor and it lasted 6 mo.. it needs repaced before battery runs down or something major happens.
Door ajar indicator sensor fails. Despite the drivers door being fully closed the indicator pops up on screen. Dome lights stays on, and doors remain unlocked. Did find out it's not how hard you close the door. It seems to be the number of time which is random.
Door ajar light stays on even after closing door several times. This causes the doors to stay unlocked and the dome light on. It also intermittently will turn on at night while just sitting in the driveway draining the battery. It is very dangerous to be driving around with the doors unlocked and with the dome light on at night.
Driver door is shut, but door ajar indicator inside vehicle stays on along with dome light and doors won't auto lock anymore. Continuously opening and closing won't turn off door ajar indicator.
My door ajar light is on even when the door is shut. It stays on all the time the vehicle is running. Unable to use car alarm because it does not register that the door is shut. This started back in may and has stayed on ever sense.
- Maquon, IL, USA
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My 2012 Ford Edge, drivers door adjar switch, keeps indicating the door is open, when the door is closed, because of other accessories attached to this switch, it makes it difficult, to drive at night, the buzzer nose, make you turn the radio up so you want have to listen to the noise, and the dome lights stays on while you are driving, and the instrument info keeps going back to the issue, also so it tells you to put car in park door adjar, after researching this everyone tells me to break the switch, because if you fix it, it will keep coming back, because the mechanism that works the switch is poorly mad, when the plastic wears, it will not open fully to complete the circuit.
Drivers door ajar warning when the door is closed. Does not happen all the time but is getting worse. The issue happened before the vehicle was 2 years old and was fixed under warranty. Now it is happening again at the 4 year make and not under warranty. This part should last the normal life span of the vehicle and barely lasts two years. Very poor design and quality of this part makes me hate this vehicle and Ford in general. Lots of other complaints filed regarding this matter and no need for me to repeat the safety issues.
"door ajar" dash light remains on even after closing the door multiple times. This prevents the doors from locking while driving and is a hazard for small children who ride in the back and have access to open the door.
My 2012 Ford Edge continues to alert as I am driving that my driver side door is ajar when in reality it is not. I have video of this because it distracts me as I am driving due to the red alert posted on the panel along with the high pitch beep/alarm as the warning. I than have to continually hit the reset button with my left thumb in order to silence the warning until it starts all over again within seconds. While researching this problem, it seems that it is very common within these Ford vehicles. It would be greatly appreciated if this could be addressed as a recall. This has been a problem with my vehicle for many months now. One stage observation is that the aforementioned malfunction becomes occurs much more often once the temperature outside exceeds 65 degrees or higher for some reason. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2012 Ford Edge. The contact stated that the driver side door failed to properly close while the door ajar warning light was constantly illuminated. The vehicle was taken to a dealer where it was diagnosed that a sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was unknown.
While driving the door ajar alarm will turn on and the interior lights come on. After repeated attempts to close the door the alarm will not turn off nor the interior lights. It has gotten to the point that the lights are always on and the door ajar alarm is on constantly.
Door ajar warning will not shut off even when closed. Interior lights stay on when driving and locking vehicle, creating extra drain on battery and poor visibility during night driving. Initially, it would shut off when door was slammed shut, but is now continuous.
The drivers side door alarm always goes off. Constant dinging, and the interior lights remain on. I have had to replace 1 battery already. Driving at night, especially in reverse, is terribly difficult with the lights on. The door is securely shut, however, that does not stop the alarm. The other issue I've had is the brake booster. I thought it was just the brakes so got those fixed and then stopping was near impossible. I had to push the pedal entirely to the floor to come to a slow stop. Should I have had to come to a quick stop, that would have been impossible. My husband did some research to see that this is a common problem so we went to get it repaired. However, it was costly and could have been a total disaster. The car was only 3 years old at the time.
Faulty/failing door latch sensor triggers "door ajar" instrument panel and sound warnings while engine is on, causing doors to unlock, interior lights to come on, and continued sound warnings whenever vehicle accelerates. When vehicle is stationary and engine is off, sensor fault causes interior lights to remain on for 10-minute cycle that cannot be manually overridden (per Ford). Issue was addressed while vehicle was under warranty, but Ford will not address it now under warranty or "goodwill" repair program.
There is an instrument panel alarm that says "driver door ajar" that remains despite repeated opening and closing of the driver's door. We paid almost $600 to have the sensor replaced about a year ago, and now it is doing the same thing. The dealership wants to charge us again to fix it. It is a safety issue. Not only does this alarm cause constant blinking and warning tones when driving, but the interior lights stay on at night for about 1 minute after driving, and I've had the car battery discharge twice when exiting the vehicle and trying to lock up for the night. If you slam the door repeatedly, it sometimes will go off, but there have been many times when I've opened and slammed the drivers door over 10 times, and I just have to live with the alarm, noise, and distraction. It has been an issue - this second time - for about a month.
A D V E R T I S E M E N T S
- San Angelo, TX, USA