CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
7.8
pretty bad
Typical Repair Cost:
$350
Average Mileage:
63,550 miles
Total Complaints:
120 complaints
Most Common Solutions:
not sure (77 reports)
installed new door latch (13 reports)
repair door latch, sensor (11 reports)
clean door sensor (7 reports)
replace entire door latch assembly (6 reports)
took it to dealer and they replaced the driver door latch (3 reports)
Door ajar lights on dash... It's not recalled because there's no safety risk. BUT - try backing out with the dome light in your face because the Ford Edge thinks the door is open. $400.00 per switch X 4 is $1600.00... thank God for the You Tube videos that teach us how to break the switches apart... this is my first and last Ford.
Ford's biggest fan, I will never be. Complainant #131 has also experienced electrical issues with windshield wipers from AMD rear stopping movement during half cycle of wiping. They just quit. Rear camera works when it wants and pops notification to contact dealer. Money scamming if you ask me. Still have not seen Ford take responsibility for all of the obviously ridiculous manufacturer's build Ford Edge turbochargers 2012-2016 and the numbers continue to rise.
Driver's side headlight continued shorting out as well, and of course the almost impossible to reach fuse box interior drivers side was for some reason blowing a fuse. Hmmm... what more have you guys hidden from us the consumer. How many more victims to satisfy your ego? These complaints are from mothers, children, grandparents, fathers, hard working American people who you are avoiding. Speaks volumes when you knowingly are aware of the poor manufacturing of models 2012- 2016 Edge turbocharged vehicles and have closed your eyes and ears to those who vested in you.
Bought the vehicle through Carvana. The left rear door open warning light stays on which also causes the dome light stays on for 10 minutes before shutting off. This problem happened on the day of delivery.
I have close open and close the door approximately 30 times to make the door ajar light go away. It turns on even when I'm just driving and don't use that door.
- Ramina I.,
Skokie, IL, US
Search CarComplaints.com for these popular complaint phrases...
Three years ago the door ajar sensor was going off in my 2012 Ford Edge sporadically. There would be times the shirt to park would come on but mainly it would just act like my door was open and the interior lights would come on. I took it into the dealership and they replaced the latch mechanism ($380). Here we are again, 3 years later, with the same thing happening. Seems Ford has known this has been an issue for years now but won't do a recall.
Update from Jul 19, 2019: 11/11/15 the door ajar message kept popping up on my 2012 Edge. There would also be times where it would indicate "shift to park" and unlock all the doors (pretty scary). $420 later the door latch as replaced.
Here I am 3.8 years later with the same issue. Today I picking up the vehicle $520 later as they had to replace the door latch AGAIN and I am out of warranty on the part (it's 2 years btw). I am glad Ford is being sued (more than once) about this as they should have recalled it long ago - TOTAL safety hazard. This stupid issue is making me re-think buying a Ford again.
Again another Ford product with the same stupid door latch not working. I can't believe it has affected these newer vehicles, it's truly annoying to me. Ford told me that it can be fixed but it's not a guaranteed fix, they said that it will happen again. What is the point of wasting $1000 on fixing something that will come back in a couple of months, it's just not worth it.
Sometime in December last 2017, noticed that the door ajar light stayed on even when all the doors were properly shut. Repeated shutting of the doors initially solved the problem. However, after a while, when this stopped working, I had to trace the offending door and found it was the driver side rear passenger door.
Once the door is opened, the indicator light stays on even after it is securely shut, the interior lights stay on, the doors don't automatically lock after driving at the required speed.
Once parked, the car alarm comes on intermittently and the panic button on the remote key would have to be activated to stop the alarm. This has sometimes run down the car battery and is particularly offensive at night as the car alarm would come on intermittently and wake the entire family up.
We have had to stop opening the offending door but my children sometimes forget and open the door and the cycle is repeated!!!
I bought the car brand new from a local Ford dealer and I have not bothered taking it to them as the warranty is up. Just thought to see if there are other Edge owners facing same problem and was amazed the see the number of complaints on the same issue.
It is such a shame that Ford has ignored solving this problem at no cost to owners. More annoying is the fact that I had the choice of buying a Toyota SUV but took a chance on Ford instead.
Ford should replace these as there are many people that have watched Youtube videos trying to replace this faulty part because of the $600 part replacement cost.
The Door Ajar light started coming on at random. To make the light go out I had to constantly open and close the drivers door. This became a real headache. I had the normal problem that were caused by the switch in the drivers door that wasn't always working. The dome light would stay on, couldn't lock the doors, key fob wouldn't lock the door. My Ford dealer knew what the fix was but still insisted on doing a Diagnostic Computer Test Pin Point Test that would validate what the problem was. The Ford dealer ordered the part. I let them keep the car and had it back in 2 days.
I went online to check on this issue and found out it has been quite a common issue for the 2012 Ford Edge. Not happy that this has not been a recall issued by Ford. It did it a little bit before and now it does it every time I shut the door. The constant ringing of the bell, now is starting to get on my nerves.
The left rear door ajar stays on constantly. Dome light stays on a few while driving then shut off. The dome light stayed on all night recently and caused battery to die. This has happened twice. Tried spaying WD-40 inside latch but light didn't go out. This is so annoying especially with light on at night.
Update from Aug 15, 2018: Disabled the piece in rear door latch and light went off day or two with a new battery. Drove it and turned engine off with normal driving time.Today the "rear door ajar" light came back on!! So beyond annoyed and dissatisfied with this Ford Edge!! Now I see there's a recall concerning the air bags on it. Will NEVER buy a Ford again!!
Most annoying and distracting, dash light comes on telling you door is open. When stopped at a red light/stop sign chimes to tell you to shut door, end up looking like a nut opening and slamming the door to get the sensor to go off, sometimes works, other times not. When parking, interior and aux lights stay on, and if you DON'T catch it, your battery is drained.
Beyond the annoying beeping and the constant warning light, the doors don't lock at driving speeds, the dome lights stay on after exiting and then drain the battery. That has happened twice and is certainly a pain in the a$$. Sad to pay good money for a vehicle and have it have these little quirks that make it less valuable and almost annoying to own.
It is really unsafe when the light is on, as the doors could not be automatically locked when I started driving. Also, it happened several times that the interior lights stayed on due to the door ajar issue, which caused my battery running out and I could not start my car (call Jumper service every time from my insurance company or my friend), really, really inconvenient.
The passenger rear left door open caution light was intermittent but now constantly stays on. This is a huge concern because I don't want my battery to drain since it keeps the dome light on.
"Door Ajar" warning stays on even when door is closed. It keeps lights on inside the vehicle and will drain the battery if I don't sit in the car and close the door multiple (sometimes 10x) times. It also sets off the car alarm, and I cannot lock the vehicle even when it's off because the car thinks the door is still open.
A D V E R T I S E M E N T S
Door ajar lights on dash... It's not recalled because there's no safety risk. BUT - try backing out with the dome light in your face because the Ford Edge thinks the door is open. $400.00 per switch X 4 is $1600.00... thank God for the You Tube videos that teach us how to break the switches apart... this is my first and last Ford.
- Gene C., Acworth, GA, US