The contact owns a 2012 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to respond. Additionally, the contact engaged the electronic parking brake, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that he pumped the brake pedal until the vehicle responded. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS hydraulic control unit had failed. The dealer determined that the brake booster, the brake master cylinder, and the ABS hydraulic control unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 229,000.

- Ozark, AL, USA

The contact owns a 2012 Ford Edge. The contact stated that while driving at approximately 50 MPH, the brakes became inoperable. The contact stated that the failure was due to the brake booster and master cylinder failure. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

- Ogdensburg, NY, USA

The contact owns a 2012 Ford Edge. The contact stated while driving 25-30 MPH, a pedestrian was crossing the street, the contact depressed the brake pedal and the brake pedal went to the floorboard and the vehicle failed to respond as needed. The contact pumped the brake pedal several times and the vehicle responded. The contact stated that there was approximately 90 feet stopping distance delay. The vehicle was taken to an independent mechanic where the brake lines were bled. Additionally, the independent mechanic inspected the brake booster and the brake master cylinder however, the cause of the failure was not determined. The dealer was notified of the failure. The contact associated the failure with Ford Customer Satisfaction Program Campaign Number: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.

- Ellicott City, MD, USA

The contact owns a 2012 Ford Edge. The contact stated while driving 20 MPH and depressing the brake pedal, she heard air coming from the brake pedal. The contact stated that the vehicle hesitated to respond, causing the stopping distance to become extended. The contact was able to drive to her residence. The contact stated that the failure reoccurred when her husband test drove the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced and the failure was associated with an unknown recall. The dealer was notified of the failure and informed the contact that the failure was associated with Ford Technical Service Bulletin Number: 13N02. The manufacturer was notified of the failure and informed the contact that they could not assist as the TSB had expired. The manufacturer referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 31,362.

- Ponchatoula, LA, USA

The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, failing to stop the vehicle immediately. The contact applied the parking brake to stop the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 142,000.

- Catawba, SC, USA

The contact owns a 2012 Ford Edge. The contact stated that the brake pedal would intermittently harden upon depression without warning. The contact stated that the failure made it difficult to stop the vehicle in a reasonable amount of time. The vehicle was taken to an independent mechanic where the brake master cylinder was replaced. After the repair, the contact stated that the braking system had slightly improved; however, the failure persisted. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000. The consumer stated took the vehicle back to the dealer who determined it was the booster and replaced it.

- Spring, TX, USA

The contact owns a 2012 Ford Edge. The contact stated while driving approximately 50 MPH, she had to forcefully depress the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the brake booster to be replaced. The vehicle was repaired. The contact stated that on another occasion while driving approximately 30 MPH and depressing the brake pedal, the brake pedal went to the floor but failed to fully stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to another local dealer: Joe Myers Ford (16634 Northwest Fwy, Houston, TX 77040: (713) 766-3600) where it was diagnosed with needing the master cylinder to be replaced. The vehicle was not repaired. The contact stated that on another occasion while driving approximately 25 MPH, while depressing the brake pedal, the brake pedal went to the floor but failed to fully stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to Joe Myers Ford dealer, where it was diagnosed with needing the hydraulic ABS module unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

- Cypress, TX, USA

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to stop. The contact stated that extra effort was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brakes needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.

- East Moline, IL, USA

The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal was depressed but failed to respond. The contact stated that as she depressed the brake pedal two more times the brake pedal went to the floorboard but responded. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer for repair under the Customer Satisfaction Program Number: 13N02; however, the dealer informed the contact that the vehicle would be repaired at her own expense because the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure and advised the contact that they could not assist due to where the vehicle was manufactured. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 144,000.

- Wingdale, NY, USA

The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal went to the floorboard while depressed. The failure occurred on two separate occasions. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.

- Philadelphia, PA, USA

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the pedal felt spongy and would sometimes extend to the floor. The vehicle was taken to an independent mechanic who replaced the brake booster, but the failure continued to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact indicated that the brake master cylinder had previously been replaced due to the same failure. The failure mileage was 100,000.

- Athens, TX, USA

The contact owns a 2012 Ford Edge. The contact stated while driving at various speeds, the vehicle stalled. The contact also stated that the brakes would not engage when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake master cylinder, the throttle body, and the brake booster needed to be replaced. The vehicle was repaired however, the failure with the brakes recurred. The manufacturer had been informed of the failure and informed the contact that since the vehicle was not under warranty, no assistance would be offered. The failure mileage was approximately 90,118.

- Geneva, OH, USA

The contact owns a 2012 Ford Edge. The contact stated that the brake pedal traveled to the floorboard when it was depressed. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who advised the contact that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 58,000.

- White Water, WI, USA

2012 Ford Edge. Consumer writes in regards to rear brake problems and several other vehicle issues. The door ajar light sensor was inoperative and the inside lights would not go off. Also, the vehicle made a loud electrical humming noise and would shut off. The sound would last anywhere from 10-30 minutes, the radio would not turn off and the remote start would only work in the afternoon. Also, the low tire pressure light illuminated.

- Fredonia, NY, USA

2012 Ford Edge. Consumer writes in regards to several safety problems and seeks financial compensation or vehicle replaced. The consumer stated the my touch screen would go black, and lock up. Also, the brakes did not engage, which resulted in an accident. The problem was determined to be the brake booster. The vehicle showed a front collision system fault, the navigation was stuck. Also, when the consumer shut the vehicle off, a shift to park signal illuminated on the dashboard display, and she was unable to turn off the light in the vehicle. Updated 03/27/14

- Long Beach, CA, USA