CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
53,673 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 months after I purchased this vehicle in 2021, I noticed soft brakes, the vehicle displayed low oil pressure it locked up and turned off. Proper oil was added and the brakes appeared normal afterwards. Around mid August 2022, I noticed that when I put pressure on brakes to slow the vehicle, the peddle would sink slowly to the floor and hard to slow vehicle down. So brakes were inspected and the rear brake pads were worn all the way down and the front brakes were like new.. All four brake pads were replaced with new pads. Well this did not correct the problem. I would still hear a swoosh from the brake peddle when releasing and brakes continued to slowly sink to floor.. So the master cylinder and the vacuum booster were replaced, brake lines were bled over 10 times and problem was still not corrected. No warning lights ever reflected on the vehicle. Now the vehicle will mot start and now i have to tow to repair shop. When I started looking up issues regarding my 2012 Ford Edge SEL, tan color. I noticed this has been a reoccurring issue with this make/model. Also, no repair/recall stickers were attached to the vehicle to address this issue. I purchased this vehicle August 2021 from a dealer in Wilmington, NC.
As I was coming to a stop at a red light the brakes seemed to have a squishy feel and I was unable to stop the vehicle. Eventually the vehicle came to a screeching stop as I slammed on the brakes numerous times. There were no warnings that the brakes were malfunctioning. Brake pads are all intact. After having the vehicle inspected I was advised it is the brake booster. Thankfully I did not crash into anyone.
It-??s been 3 times already when the car brake pedal, out of nowhere, has gone close to the bottom of the floor while trying to make a stop. The brake hardly stops the vehicle afterwards. So I need to be extra careful driving slowly back home. It stays like that for a few days then it stars working again. Luckily I haven-??t had an accident yet but I-??m afraid it-??s just a matter of time. I noticed many people have had the same problem and wonder why has there not been a recall. This is extremely dangerous. I-??m the second owner, I believe, of this SUV. So I can only tell about my experiences, don-??t know about the previous owner.
The Power Brake Booster diaphragm fails. This caused the brakes to feel rock hard when depressing the pedal and almost not stop the vehicle. There is also a "hissing noise" when depressing the brake pedal. At other times the brake pedal will slowly sink to the floor while being depressed at a stop light. The vehicle is unsafe and can't be driven safely. It only has 115,762 miles on it. An independent repair shop confirmed the vacuum leak in the Power Brake Booster and suggested we contact Ford because they heard this is a consistent issue with this model. One representative at Ford did acknowledge that they have a failure of the power brake booster diaphragm and that they had extended the warranty on this specific item. I went to get it repaired at the dealership and they claim that warranty ended in May 2022 even though I have not exceeded the mileage of this extended warranty (120,000). Another Ford representative today indicated that there isn't an extended warranty for this item, but rather it is a recall item. She then said that there isn't a program for the repair, however. This is a legit safety issue that Ford acknowledges exists, but they aren't willing to correct the issue. That is unacceptable. Someone is going to get hurt and Ford knows it, but doesn't care. Who can help get this corrected?
- Campbell, CA, USA
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The contact owns a 2012 Ford Edge. The contact stated while attempting to reverse the vehicle out of the driveway, and also while driving approximately 25 MPH, the braking system failed to operate properly. The contact depressed the brake pedal to the floor; however, the vehicle failed to respond as designed. There were no warning lights illuminated. The contact stated that a family member and an independent mechanic attempted to repair the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.
Intermittent brake issue, rock hard or down to the floor squish very soft and having to pump brakes, hissing noise. I am afraid there is going to be some kind of highway crash because of this problem and my warranty is not covering it because it's intermittent, but when it does happen it lasts days. I have a baby now and am afraid to drive my vehicle to far/fast. With all the comments I've been seeing it's the exact same issue, model and year. This NEEDS to be recalled before it turns into the Toyota problem years ago when the brakes completely failed.
On 12/22/2021 I was going to an appointment, when i got the bottom of the driveway the brakes kept fading like I was loosing brake fluid, I drove to my mechanics it was diagnosed to be ABS hydraulic control module. My understand from trying to get a new part, there are several hundred people looking for the same part. There were no dash lights or warnings so it is hard to believe that there are not accidents by this issue. If this had occurred on the road there would have been no stopping in an emergency. My car is still sitting waiting for the part. Its here if you need to check it out. The part is very difficult to get to. Again no warning till i put my foot on the brake pedal
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 45 MPH, the brake pedal would go to the floorboard while depressed with an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 120,000.
I dont drive often or many miles so while driving on state route had to stop seeing several cars in front of me stopping for a dump truck backing in drive so pressed on brake but went to floor and did eventually stop however had spongy pedal until I got home. I did get brake pads and fluid checked with all being fine. My local Ford said they had not heard of this issue however I saw many reports submitted on this site and read a plea to Ford for a recall since mechanics say they have no fix for it. It came on suddenly and I am in fear to use my vehicle for fear of brake failure with damage and possible death. Please have company research, recall and fix before someone gives their life before something deadly cannot be undone. Thanks!!
Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn-??t make a recall. One customer quoted Ford for saying -??We are looking into it. Until then drive carefully.-?? Wow. There are MANY people reporting the same problem. Do a little research.
Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.
My brake pedal is squeaking when I push it, the brake pedal is going all the was down and gets stiff.If I'm at a red light and have my foot on the pedal it push up like trying to get my foot off of it..The mechanic told me that he could've sworn there was a re call on the Ford Edge's..I scared and I know I could never afford to fix this huge problem.
Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.
The contact owns a 2012 Ford Edge. The contact stated that while reversing, the vehicle made an abnormal squealing sound. In addition, the brake pedal was depressed and traveled to the floorboard. The brake pedal was very soft. The vehicle was towed to an independent mechanic where the failure was undetermined. The failure recurred 3 times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Brake pedal goes to floor, Brake booster was replaced 10/31/2019 49170 Miles, Brakes have failed again pedal goes to floor 11/2021 52600 miles. Repair only lasted 3400 miles
A D V E R T I S E M E N T S
- Jacksonville , NC, USA